Manendra Jain

@British_Airways looks like is running a scheme where they cancel flight, don't bother about customer service and have no concern whatsoever of the regulations. @civilaviationuk @AirlineDispute FYI, any help getting a meaningful reply from BA will be appreciated. #Dont fly BA

@British_Airways @civilaviationuk @AirlineDispute Is this a joke @British_Airways ? Your replies are a standard format. You have no intention of customer service. You cancel the flight and leave the customer stranded. Highly unethical. I will escalate this. Shame on you.

@ManendraJa74620 Hi Manendra, if you have submitted a case and received an eight-digit case reference number, our Customer Relations team will get back to you as soon as they can. We can't provide a timescale, but this link may help: ukprepin.custhelp.com/app/answers/de… Letty

@British_Airways Its being long that i am following up with British Airways regarding my case number 25428233 with no response what so ever. Can anyone from BA respond? Are you still active?

@British_Airways @British_Airways Is there any timeline you can provide? Just waiting for someone to reply is not ideal. I booked this ticket 2 months in advance in order to avoid any hassle and yet it got cancelled a day before departure and here I am chasing BA.

@ManendraJa74620 Hi there. We are very sorry to hear your flight was cancelled. We’re sorry you’re still waiting and appreciate your patience. Customer Relations haven’t forgotten about your case. One of the team will be in touch as soon as they can, thank you for your patience. Rea

@British_Airways @British_Airways is anyone even looking into this case? Or have you just assigned a number? Obviously we can't just wait endlessly for a reply. A lot of inconvenience has already happened because BA cancelled our flight at a 1 day notice, it cannot continue now. Not expected.

@ManendraJa74620 Hi, if you have submitted a case and received an eight-digit case reference number, our Customer Relations team will get back to you as soon as they can. We can't provide a timescale, but this link may help: ukprepin.custhelp.com/app/answers/de…. Ste