Manish Kumar

@onepluscareIN You said the right bud was replaced, but it still doesn't work. If it was really replaced, why does the same issue still exist? I need a real solution, not another case closure. #OnePlus #CustomerService

@onepluscareIN You claimed the right bud was replaced, but it still doesn't work. If it was really replaced, why is the same issue still there? Please stop closing my case without fixing the product. #OnePlus

24+ hours ago @onepluscareIN promised my case was "prioritized" and assured me of an update. Still no call, no DM, no email. Why make promises if you don't intend to keep them? I only want a fair and transparent resolution. #OnePlus #CustomerService

@onepluscareIN You asked me to wait 24 hours and said my case was prioritized. It's been over 24 hours, but I haven't received any call, message, or email. Please stop giving false timelines and provide a real resolution. #OnePlus #CustomerService

Dear @onepluscareIN, you kept my OnePlus Nord Buds 2R at your service center for nearly a month. After all that time, you're now claiming "Liquid Damage". Why wasn't this communicated from day one? Customers deserve transparency, not changing explanations.

@onepluscareIN Thank you for prioritizing my case again. I request a fair review and kindly provide the inspection report, liquid damage proof, and written final decision. I am waiting for your update.@oneplus

@Manishshyo Hi! We understand the significance of this issue to you and want to assure you that our team is actively working on it. Your concern has been prioritized again, and you will receive an update as soon as possible. Send us a DM for further assistance.

Final response from @onepluscareIN: "No alternate resolution." Still no inspection report, no photos, no technical evidence shared with me. I expected transparency, not just rejection. #OnePlus #ConsumerRights #Justice

@onepluscareIN Thank you for your response. I have already sent you a DM with all the requested details. Kindly review it and provide a resolution at the earliest..@onepluscareIN

@Manishshyo Hi! We certainly understand your concern. We request you to initiate a direct message by using the link below along with your contact number, email ID, and service reference ID (if any) so that we can assist you further. i.ki.show/CD89FE4A83