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Everything that went down... minus the lag. #OnePlus15
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OnePlus
19.4K posts
OnePlus
@oneplus
Never Settle For help, please DM @OnePlus_Support.
Katılım Kasım 2013
86 Takip Edilen2.4M Takipçiler
@SumitSh05761437 Hi! We understand that you may be facing some difficulties. To assist you better, kindly initiate a direct message with a detailed description of the issue you are experiencing. We’ll be happy to look into it and help you further. i.ki.show/ED137524F5
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@27ashvani @oneplus "OnePlus provides very poor service. I have also faced considerable losses after putting my trust in OnePlus."
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@gankit285 Hi! We completely understand your concern. Kindly send us a direct message using the link below along with your contact number, email ID, and service reference ID (if available) so we can assist you further. i.ki.show/ED137524F5
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@yes_iamssr Hi! We certainly understand your concern. We request you to initiate a direct message by using the link below along with your contact number, email ID, and order ID so that we can assist you further. i.ki.show/ED137524F5
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@gankit285 Hi! We certainly understand your concern. We request you to initiate a direct message by using the link below along with your contact number, email ID, and service reference ID (if any) so that we can assist you further.
i.ki.show/ED137524F5
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@27ashvani Hi! We understand the significance of your concern. Please be informed that your concern has been
escalated to our relevant team. They will reach out to you with an update at the earliest.
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@hak_hacker1553 Hi! Please be informed that we have already responded to you via DM. Kindly check the same.
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@oneplus @oneplus @OnePlus_Support
URGENT: OnePlus Ace 2 (CPH2487) update issue. The 6.38GB update downloads to 100% then fails with “network error” despite stable WiFi/data. Repeated every time.
Current version: 14.0.0.807
IMEI: 863865064137294 / 863865064137286
Please fix AS
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@NileshSanjot Hi! We understand the significance of your concern. Please be informed that your concern has been escalated to our relevant team. They will reach out to you with an update at the earliest. Please send us a DM for further assistance. i.ki.show/ED137524F5
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Sanjot Nilesh@NileshSanjot
Absolute mental harassment and fraud by @OnePlus_IN! Today I am exposing how OnePlus treats its flagship customers. This is my A to Z nightmare with my OnePlus 11 5G which is in pristine, scratchless condition: 🔴 May 4: Officially requested a battery replacement. OnePlus logistics completely failed to arrange a simple battery at my local Bhuj center for over 2 weeks! 🔴 May 16: my screen suddenly developed a Pink Line and a Green Line out of nowhere. A known manufacturing defect! 🔴 The Harassment: Calling support shamelessly asked me to travel 400 KMs to Ahmedabad at my own expense. When I refused, I shut my business and traveled 35 KMs to the local center. 🔴 System Manipulation: Instead of fixing it, the center refused to give a proper job sheet and only registered a 'Parts Shortage'—a basic entry they could have done over a phone call via IMEI! They demanded I surrender my primary business phone for days without a standby device. 🔴 Corporate Lies: On Saturday, an agent called and explicitly lied that the "Device Upgrade/Voucher policy is closed" just to deny my legal rights under their lifetime screen warranty. 🔴 Blatant Discrimination: Yesterday, the center confirmed OnePlus 11 screen stock arrived but said, "It's for 4 other users, your device is left out." Why this partiality when my shortage was registered? 🔴 Endless Lies & Ghosting: For the last 3 days, they only spam automated bots in DM. Today morning, support promised a senior callback in 1-2 hours. Waited all day, nothing! Called again now and they shamelessly say, "We will call tomorrow." Official emails (support.in@oneplus.com) are bouncing as 'Mailbox Full'. This is not customer service; this is a well-planned scam to exhaust the consumer! I have already updated all these proofs in my active National Consumer Helpline (NCH) case. Fix my phone in Bhuj in ONE visit or provide an upgrade immediately, else see you in Consumer Court! @PeteLau @jandit_ @jagograhakjago @consaff @OnePlus_Support @OnePlus_IN #OnePlusIndia #OnePlusGreenLine #WorstService #ConsumerCourt #Scam
QME
@oneplus @OnePlus_Support I am facing green line issue on my OP 11. Bought this phone from India. I stay in Bangkok. OnePlus support Thailand asks me to contact OnePlus India and vice versa. I am stuck in your red tape. Horrible experience!
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@saini_sush13826 Hi! We’re here to make sure you receive the support you need. Please send us a direct message using the link below and share your contact number, email address, service reference ID (if any), and your current region so we can assist you accordingly. i.ki.show/ED137524F5
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@OnePlus_Support @oneplus @OnePlus_IN @PeteLau Dear OnePlus, my OnePlus 9 Pro got green line issue without any damage or outside repair. Still your service center is falsely claiming the phone was opened outside & denying support. Very disappointing service. #OnePlus #GreenLine..
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@shailesh_kcl Hi! We’re here to make your experience smooth and hassle-free. Please start a direct message using the link below so we can assist you further. i.ki.show/9945839F93
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@oneplus I have already sent the details of mobile.
Given the mobile to Patna service centre. Returned the mobile without repair the screen. OnePlus has given life time warranty for screen.
PO No. IPS001096-AS2604140013
IMEI - 869796041098198.
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@oneplus
Dear Sir
Given my oneplus 8 mobile to your service center at Patna. The screen of my mobile has vertical lines. You have given a lifetime warranty to the screen. After 10 days the service centre informed we r unable to provide the service.
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@shailesh_kcl Hi! We’re here to ensure a seamless experience for you. Please start a direct message via the link below so we can assist you accordingly. i.ki.show/9945839F93
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@oneplus PO no : IPS001096-AS2604140013
IMEI : 869796041098198
Please suggest where I should send it for a change of screen.
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@shailesh_kcl Hi! Providing you with a smooth and positive experience is our priority. Please start a direct message using the link below and share your device IMEI and service reference ID (if any) so we can assist you further. i.ki.show/9945839F93
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Thank you and congratulations, @NexaVerve , for participating in and winning this contest. Please check your DM for more information regarding your winnings.
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For the final week, we’re going all out.
No rules. No limits. No fixed theme.
Use any of your favorite features to show how creative, useful, or downright fun AI can be in real life. Go wild, experiment, and surprise us.
Post with #AIPlayLab and #PlayLabPlayground, and don’t forget to tag @oneplus
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#ContestAlert 6 weeks. 6 challenges. Endless rewards.
Head to AI PlayLab, complete simple weekly tasks, and win OnePlus Buds 4 + the Una Edition. Nail all 6, and there’s a grand special prize: The OnePlus 15 waiting for you!
Here goes the first one:
Choose a photo that means something to you and bring it to life using PartyUp. Post it with #AIPlayLab, #PlayLabPlayground and tag @OnePlus to enter this week’s contest. OnePlus Buds 4 and Una up for grabs.
OnePlus@oneplus
AI PlayLab is now available on the Play Store, featuring its latest innovation: PhotoSpell. It lets you edit images using your words. Just type your idea, and AI handles the rest. Also explore other exciting tools: YumSee, which translates menus and visualizes dishes, and PartyUp, which transforms static photos into animated videos. Get it here: play.google.com/store/apps/det… #OnePlusAI #AIPlayLab
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@Surajdev2002 Thank you and congratulations, @Surajdev2002 , for participating in and winning this contest. Please check your DM for more information regarding your winnings.
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Treasure Hunt with Explorer Una
community.oneplus.com/thread/2006135… [The OnePlus Treasure Hunt begins — me and Una, exploring jungles, deserts, oceans and ancient temple]
#AIPlayLab
#PlayLabPlayground
@oneplus
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@NarayanVision Thank you and congratulations, @NarayanVision , for participating in and winning this contest. Please check your DM for more information regarding your winnings.
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Transformed my simple room into an aesthetic gaming + workspace setup using PhotoSpell — all with just a one-line prompt!✨
Loved how real it looks… and yes, I’m planning to makeover my room like this soon.🎮💻
My dream comfort zone is loading!
#AIPlayLab #PlayLabPlayground
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@PabloSchred Thank you and congratulations, @PabloSchred , for participating in and winning this contest. Please check your DM for more information regarding your winnings.
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@SiyanBiswas @SiyanBiswas We’re trying to reach out to you to share the prize details, but we’re unable to send you a DM as it’s currently closed. Could you please send us a message so we can connect and take this forward?
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@SiyanBiswas Thank you and congratulations, @SiyanBiswas , for participating in and winning this contest. Please check your DM for more information regarding your winnings.
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In Dhaka with my friend at a restaurant for food. The menu was in English & we were unable to understand. Then I used the OnePlus AI YumSee and it saved us! It translated the menu and showed the dish photos 😍 #PlayLabPlayground
#AIPlayLab
@oneplus
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