Mastercard Canada

Women small business owners have a unique combination of strength and determination, kindness and empathy. We are on a mission to showcase and empower #smallbusinessowners by sharing their stories through the launch of our #SecretSauce campaign.

@nehrayaa_s @Mastercard @nehrayaa_s Hi! Thank you for contacting Mastercard and Sorry to read. Would you mind reaching out to us in a private message with a bit more information about your concern? We’ll do our best to help there. Thanks, ^SS twitter.com/messages/compo…

@Mastercard @MastercardCA will there be an event happening at the Canadian gp since you guys are partners with McLaren now?!?

@Pat_Riot_72 Bonjour Pat. OTP/Secure Code est un programme volontaire auquel les banques/institutions financières s'inscrivent et proposent sur leurs cartes. Veuillez contacter votre banque car elle gère Secure Code, y compris les options pour recevoir le code. Merci, ^AF

Bonsoir @MastercardCA Je n'ai pas de téléphone cellulaire, est-ce que ça veux dire que je ne peux plus faire d'achat en ligne? Pas moyen de recevoir votre code par message vocal sur mon téléphone résidentiel? Vous savez, de plus en plus de gens délaissent leur cellulaire...

@Mielly007 Bonjour Mell, nous sommes désolés de lire cela. Pour que nous puissions vous aider au mieux veuillez nous envoyer un message direct. Merci. ^A

@MastercardCA Ou @AskMastercard peut-être? Bref. Sachez qu’il y a une carte MasterCard qui a été autorisée à mon nom et à mon adresse perso sans mon consentement avec je ne sais pas quelle banque, pis que c’est un nobody en Roumanie qui a fait ça. 🙃

-Recevoir un colis d’un truc que j’ai jamais commandé✅ -Communiquer avec la compagnie pour comprendre c’est quoi l’astuce✅ -Apprendre que j’ai une @Mastercard à mon nom que j’ai jamais demandé✅ -Me faire dire par la compagnie que la commande a été passée en Roumanie✅ 🙃

@Moosetastrophe Hi Brenden👋, sorry to read about this. Please note, that you were most probably on the line with your financial institution, not us. We have responded to your direct message, could you please kindly take a look? Thank you, ^Eve

@JonDurnin Hi! Sorry to read. Please check your DMs. We have sent you a reply with more information on this matter. Thanks, ^YA

@JonDurnin Hi! Please check your DMs. We have sent you a reply with more information on this matter. Thanks, ^AR

@theoriginalspy Hi! Thanks for reaching out, and Sorry to read. We have responded to your private message and will continue there for further assistance. Have a nice day. Thanks, ^GS

@MastercardCA @MastercardCA the representative told her three times she had to do it and then hung up when she wouldn’t.

@MastercardCA hello? Harass 78 year olds who don’t have a cell phone or online banking much? So far representatives won’t deal with her because of it and the last one hung up!

@canadasam53 Hi 👋, sorry to read about this! Can you drop us a DM with a bit more information on the issue you're having, please? We'll do our best to help you there and thanks in advance. ^Ahttps://twitter.com/messages/compose?recipient_id=631310321

So the @MastercardCA @DragonPassInt lounge at @yvr are completely unhelpful, ignore the guidelines on the website and make you access an unsecured wifi to register and access the lounge. Not worth the hassle and a very embarrassing way to end my honeymoon regret even trying

@Rupelyn Hi again! Can you drop us a DM with a bit more information on the issue you're having, please? We'll do our best to help you there and thanks in advance. ^A twitter.com/messages/compo…

@Rupelyn Hi! Sorry to read about this! Can you drop us a DM with a bit more information on the issue you're having, please? We'll do our best to help you there and thanks in advance. ^AR twitter.com/messages/compo…

@didi_stories_ Hi there 👋, sorry to read about this! Can you drop us a DM with a bit more information on the issue you're having, please? We'll do our best to help you there and thanks in advance. ^A twitter.com/messages/compo…

@KerryAtkinson2 Hi, Kerry, sorry to read. Please call the Mastercard Assistance Center toll free at 18003077309 and one of our representatives will connect you to the issuer of this card for assistance. Selecting option for lost or stolen card will speed up the call. Thanks, ^E

@MastercardCA I was given a Mastercard Vanilla giftcard after my Dad passed away & haven't been able to use it. When I opened it there was a sticker on the back with a new pin. The digits of the pin did not fully print. There's no phone number to call. How can I fix this?

@2snailse88 Hi! Sorry to read about this! Can you drop us a DM with a bit more information on the issue you're having, please? We'll do our best to help you there and thanks in advance. ^AR twitter.com/messages/compo…

@MastercardCA I just received areplacement BMO world elite card and it looks ugly and xheap with no embossing and blue edge. do you have anything better for someone who spends $50k+/yr on their card?

@JBazz60 Hi! We're sorry to have kept you waiting. Please drop us a DM with a bit more information and we’ll do our best to help you there 😊 Thanks, ^AR twitter.com/messages/compo…

The UWCL returns live on Dazn for the Semi-Finals tomorrow, along with two preview shows. Featuring top clubs, Chelsea FC Women, Arsenal WFC, FC Barcelona and VfL Wolfsburg, all matches are available on the platform and free for the world to see on Dazn’s YouTube channel. Don’t miss it! dazngroup.com/press-room/daz…

@ttctaker Hi Carol 👋, Sorry to read about this and sorry for a delay in our response! Can you drop us a DM with a bit more information on the issue you're having, please? We'll do our best to help you here and thanks in advance. Thanks, ^A

@brokenmindprof Hi Michael! Sorry to read about this! Can you drop us a DM on the issue you're having, please? We'll do our best to help you there and thanks in advance. ^AK twitter.com/messages/compo…

How funny. We've been having customer service problems with our RBC credit card, and for backups I applied to PC Financial and @MastercardCA . Given the same information, the former said yes and the latter said no.... No excuse for that, all things considered.

@KatieGraceMarie Hi Katie! Thanks for reaching out! We're keen to help, would you mind reaching out to us in a private message and we’ll do our best to help there. Thanks! ^G twitter.com/messages/compo…

@MastercardCA do you have any priceless surprises for suits for a grade 12 graduate 🤦🏻‍♀️@MooresClothing

@revalvinlau Hi again! Thanks for getting back to us! We're keen to help, would you mind reaching out to us in a private message and we’ll do our best to help there. Thanks, ^VC twitter.com/messages/compo…

@MastercardCA To clarify, your prepaid travel card does not have a foreign exchange transaction fees above your current exchange rate (compared to bank-issued cards)?

@MastercardCA What's the exchange rate difference between using my bank-issued MC vs a travel prepaid card?

@kashishnmm Hi again! thanks for getting back to us. As mentioned above, please drop us a DM on the issue you're having. So that we can assist you in a better way. Thanks, ^AR twitter.com/messages/compo…

@MastercardCA I just did with all details. Hope i get a resolution.

@PCFinancial My refund from a flight booking is not showing up on my @MastercardCA since 30 days now. The refund was issued by the airlines on March 17th 2023 and this was supposed to be added to my account in 7 days. The phone for customer support for PC is never reachable!