MatthewWright

174 posts

MatthewWright banner
MatthewWright

MatthewWright

@MatthewWright

Those that mind don't matter and those that matter don't mind!

Katılım Temmuz 2008
128 Takip Edilen78 Takipçiler
MatthewWright
MatthewWright@MatthewWright·
@skytv Sky is happy to take the installation fee.... you would think customer service/ satisfaction would be a priority when you have elderly customers not used to technology...
English
0
0
0
159
MatthewWright
MatthewWright@MatthewWright·
Disappointed with @skytv. My Nan and Gdad were left without a phone bcoz it hadn't been plug in. They ordered a streaming box but the engineer wanted to fit a dish. Now told they will receive a streaming box in the post, they are worried about how to connect it. I guess I'll doit
English
1
0
0
208
Miffy
Miffy@miffythegamer·
Has *any* presenter at all on @LBC come to the defence of @SangitaMyska? Just even one? There obviously can’t be much camaraderie or loyalty between colleagues there. 😔
English
117
130
783
37.8K
MatthewWright
MatthewWright@MatthewWright·
@virginmedia What is the point.... i have wasted far too much of my time calling that number. Hope @skytv can do something
English
0
0
0
33
Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@MatthewWright I am sorry to hear that, Matthew. Please call us on 150 / 0345 454 1111 and we can investigate further. ^John
English
1
0
0
39
MatthewWright
MatthewWright@MatthewWright·
Fed up of calling @virginmedia now. 1hr 36mins and still no wifi. Customer relations told me i can't go back to my old hub and can't cancel my contract yet on the box it says reliable wifi in every room or money back..... i don't have wifi in any room #wishiwenttosky #sky
MatthewWright tweet mediaMatthewWright tweet media
English
1
0
0
438
MatthewWright
MatthewWright@MatthewWright·
@virginmedia Surprise Surprise, when i contact virgin to see where the engineer is...... they have no engineer booked. Yet at 17:28 last night via WhatsApp they confirmed it was booked 🤬🤬🤬 @skytv is there anything you can do to switch me over? #ijustwanttheinternettowork
English
0
0
0
31
MatthewWright
MatthewWright@MatthewWright·
@virginmedia Yes, apparently a technician is coming again tomorrow but i haven't received confirmation
English
1
0
0
73
MatthewWright
MatthewWright@MatthewWright·
@virginmedia Middle of August was the first one. Then the technician replaced it a week or so later. The wifi, no one seems to be able to sort it..... im back to the tech saying its customer services and customer services saying it needs a tech....
English
1
0
0
71
MatthewWright
MatthewWright@MatthewWright·
@virginmedia It's nothing to do with the devices. As soon as you take the VM cable out the hub, then put it back, the internet is restored.
English
1
0
0
24
MatthewWright
MatthewWright@MatthewWright·
@virginmedia you are awful! I've had nothing but problem since locking into a 18th month deal... with what you tell me is a new faster wifi hub..... I reply within the minute and you've already cut me off 🤬
MatthewWright tweet media
English
1
0
0
106
MatthewWright
MatthewWright@MatthewWright·
@virginmedia I am unable to connect my phone to the wifi so can't run any diagnostics on the connect app.
English
1
0
0
35
MatthewWright
MatthewWright@MatthewWright·
@virginmedia Not internet again today! This is so frustrating! Pull the cable out, light flashes red, plug back in and all works again..... this must reset something????
English
1
0
0
14
Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@MatthewWright Hi Matthew 👋. Apologies you are having issues with the WiFi. I can see that you stated that all your devices are connected to the 2.4Ghz, can I ask as to why, there are devices that you will have connected that should be connected to the 5Ghz, it will cause devices to drop. - SB
English
2
0
0
84
MatthewWright
MatthewWright@MatthewWright·
@virginmedia It starts with the 2.4Ghz devices. These devices will only connect to 2.4Ghz. Things like the BG smart sockets. The TV doesn't connect either. Alexa that is connected to 5Ghz also has problems.
English
1
0
0
38