McAfee Help

In this video, we explain how to get started using your McAfee subscription with a product key or activation code, found on the McAfee product retail card purchased in-store or online. youtu.be/7iH4vzeodVU Questions? Contact McAfee #CustomerService: mcafee.com/support/contact

@meetupuneet We have heard reports from customers and non-customers who are receiving phishing emails. You can learn more about phishing from this article, mcafee.com/support/s/arti…. If you need help, please reach out to our support team at mcafee.com/support/contact. -BJ

@McAfee_Help I have received an email

@McAfee #mcafee #phishing #CyberSecurity is this mail authentic ? I never subscribed to your services. #invoice #antivirus

@marahman2611 [2/2] Please find our FAQ page here, mcafee.com/support/s/arti…. If you need help, our support team is available to assist at mcafee.com/support/contact. - Ram M.

@McAfee not reflected on my account

@McAfee I am Muhammad Aquilur Rahman from Pakistan and I am a loyal customer of McAfee antivirus for the last 6-7 years. Today, I have redeemed my account twice with 25 digits key on my laptop whose model No. is DESKTOP-2JMC9QC one by one and my license has been extended up to

@marahman2611 [1/2] Thanks for reaching out, Muhammad. You can view your account and subscription information by logging into your McAfee account at myaccount.mcafee.com.

@meetupuneet 1/2 Hello, Puneet. Please check the domain for the messages that you have been receiving. If the messages are coming from a domain other than McAfee.com, you may be seeing phishing emails. You can learn more about phishing from this article, mcafee.com/support/s/arti….

@John071912 We appreciate your feedback, If you ever need help or have questions, please feel free to reach out to our support team at mcafee.com/support/contact. - Ram M.

@McAfee_Help Appreciate the thoughtful gesture by @McAfee @McAfee_Labs for continuing my subscription even after the subcptn has expired...a small reward for being a loyal customer for the past 10 years! Hope you're taking notes, @MichaelDell @Dell_IN @Dell @DellCares 🧐

@McAfee_Help trying 2 install #McAfee Total Protection on my newly set up Dell Inspiron 7791 2-in-1. However, the link sent to my email opens a browser page with a "Something Went Wrong" message. I click on "Download on this device," it redirects to the same page. Please assist!

@sexhealthsex Hello, Sierra. We're concerned about your experience. Looking into your records, we do see your case has been escalated to our highest level of support. The assigned team will reach you by phone or email. We are not able to assist with this issue further over twitter. -BJ

@McAfee But @McAfee, how was a scammer able to spoof call me WITH YOUR NUMBER... also how would the scammer know EXACTLY when I spoke with you all. It's an inside job. Get y'all shat together. #ScamDetector my &s$ I wouldn't refer anyone to them. That was crazy. #McAfee #AntiVirus #Scam

@McAfee I received a noticed that a payment would be processed in September to renew a subscription. I deleted that email from my phone. I then signed in to my account independently of the email bc I NEVER sign into an account from an email...just in case it's a REALLY GOOD SCAM

@Dhanbah47936320 Hello there. You can download the subscription from your McAfee account. You can find the instructions in this article, mcafee.com/support/s/arti…. If you still need help, please reach out to a support agent at mcafee.com/support/contact. -Bhuvanesh J

@McAfee How to add key for android mobile?

Scams don’t wait. Neither should your protection. McAfee's Scam Detector spots sketchy links fast—across texts and emails. No nonsense. Just fast, smart defense. Check out 👉 mcafee.ly/getprotected #ScamProtection #CyberSecurity #McAfee

@Roy_creativo We appreciate you bringing this to our attention. This is definitely not an official McAfee communication. Please forward the emails to scam@mcafee.com, so that our team can investigate. You can learn more about phishing from this article, mcafee.com/support/s/arti…. - Ram M.

@McAfee_Help Where do I report billing fraud?

@gamesover Hello, James. McAfee software sometimes comes pre-installed. If you don’t wish to use it, you can remove the McAfee program from your device’s programs list. You can find the instructions for removing McAfee software in this article, mcafee.com/support/s/arti…. -Ashok S.

I keep being inundated with an annoying @McAfee "Limited-time offer" pop-up on my new laptop. I'm not sure that it's necessary and tend not to use preinstalled programs. Thoughts?

@Christinedup777 Hello, Christine. We aren't able to assist with refund requests over social media. For assistance, please call McAfee support. You can find the regional contact options at mcafee.com/support/contact. -Ashok S.

@McAfee_Help I need help with a refund!!!! Did not plan to proceed with this antivirus and money was deducted from my account!!!!!

@puding_coklattt We appreciate you bringing this to our attention. if you have concerns, please forward the emails to scam@mcafee.com, so that our team can investigate. Also, make sure to report them as spam/phishing through your email provider's standard process. —Sharan G

@puding_coklattt Based on the details provided in this invoice, it appears that this email may be a phishing attempt because the information in the email does not match McAfee's official details. You can learn more about phishing from this article, mcafee.com/support/s/arti…. —Sharan G

@AmjadAl18405751 Hello, Amjad. Based on the details provided in this invoice, it appears that this email may be a phishing attempt because the information in the email does not match McAfee's official details. You can learn more about phishing from this article, mcafee.com/support/s/arti…. -BJ

@McAfee Hi ..Dear McAfee.. I hope you will be fine. I received an email from unknown about prize mentioned McAfee. Kindly guide..

@GurFeyza [2/2] Based on the details provided in this invoice, it appears that this email may be a phishing attempt because the information in the email does not match McAfee's official details. You can learn more about phishing from this article, mcafee.com/support/s/arti…. - Ram M.

@McAfee Bu ödeme detayları bana ait değildir. Sorumlular hakkında hukuki işlem başlatacağım. Bu konunun muhatabı adı kullanılarak tarafıma mail ulaştırılan Mcafee firma yetkililerinin konu ile ilgili açıklama yapmasını beklemekteyim. @McAfee @McAfee_Labs @mcafee

@GurFeyza [1/2] Yaşamış olduğunuz sorun için üzgünüz, fakat sosyal medyada Türkçe' ile yardımcı olamıyoruz. Lütfen yardım için bir temsilciye mcafee.com/support/contact adresinden ulaşın.

@AjitPooNia08 Thanks for the update. Please feel free to reach out if necessary. -Bhuvanesh J

@McAfee_Help Thank you for the response. I followed the steps and submitted the refund request as advised. The customer support team informed me that the refund will be processed within 2–3 working days. Thank you again for the assistance—waiting for final confirmation.

@McAfee_Help ₹1299 was charged today via auto-renewal without any prior notice. I never wanted this subscription. Auto-renewal was turned off today right after the charge. Tried calling support—no response. I don’t need this. Initiate refund immediately.

@JaySinghPrajap2 [2/2] You can learn more about phishing from this article, mcafee.com/support/s/arti…. If you need more help, you can find the official contact information for McAfee support at mcafee.com/support/contact. - Ram M.

This is totally surprising to me I have never used McAfee then how did I get this email. Attached 668 USD Invoice 😳😳 @McAfeeIndia @McAfee

@JaySinghPrajap2 [1/2] Thank you for the information, Jay. Based on the details provided in this invoice, it appears that this email may be a phishing attempt because the information in the email does not match McAfee's official details.

@Cc97X Hello, Claire. We are not able to collect your contact information publicly. Our DMs are open, so if you are not able to DM us, we recommend checking your X settings. -Ashok S.

@McAfee_Help I can’t send a DM can you follow me please so I am able to

@McAfee_Help hello I am trying to cancel an auto renewal. I have tried to do it online which said to call and I cannot get through to anyone on the phone. Thanks