Anthony Mccadden

@Sean_Bahamut @GAMEdigital @GAMEHelps Cheers mate will gove that a try

@MccaddenAnthony @GAMEdigital @GAMEHelps Try going through Resolver. I only got an answer from GAME after I used that (as they allow you to escalate issues if you get no response)

@Rox_Tans @GAMEdigital @RoyalMail @GAMEHelps this is exactly what seems to have happened to me a week now of no reply from game other than them asking me to confirm my name and address worst customer service ever

@GAMEdigital Good luck if you have ordered they’ll only send it by @RoyalMail then it will be stolen by staff at your local delivery office & game will ignore your emails & tweets 🤷🏻‍♀️

@GAMEdigital @GAMEHelps what about my ps5 pre order which was suposed to be delivered last friday ? Been messaging for nearly a week and getting nowhere absoloutely shocking customer service looks like they are just taking peoples money while orders go "missing" and then ignoring people

@GAMEdigital @GAMEHelps @TSScot After a week of trying to contact Game regarding my missing ps5 order i have had one reply to ask my name and address i am fed up now i want my console or my money back at this point worst customer service i have ever encountered

@jonajones1974 @GAMEdigital @TradeStandards As of yet still not a single reply from Customer service on here or their main site and still no sign of my order and with no way of actuqlly contacting anyone on their end it doesnt look like the issue will be sorted anytime soon

@MccaddenAnthony @GAMEdigital The service is disgusting! It will soon be time to contact @TradeStandards if there is no reply soon. You can't just take kids money and then offer no assistants. £540 is a lot of money to go missing.

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@GAMEHelps @GAMEdigital still no reply regarding my ps5 order which is missing shocking comoany and terrible customer service

@GAMEHelps i have been trying to get in touch since friday regarding my order with no reply i have dmed and messaged multiple times on the game site aswell

@alexpavlov22 @GAMEdigital So did i mate and paid £20 for delivery got an email saying it would be delivered on friday then told on friday it was being returned to sender and been trying to get in touch with them with no replys at all their customer service is non existent

@jonajones1974 @GAMEdigital Totally agree been trying to get in touch with them since friday regarding my order which seems to have gone "missing" and they havent replied to any emails/tweets or even on facebook getting beyond a joke

@GAMEdigital More like who's enjoying @GAMEdigital customer service, the answer would be nobody! Because there is no Customer Service! Game are a waste of space!

@GAMEdigital Would be if my ps5 pre order had arrived on friday when it was supposed to and hadnt gone "missing" been trying to contact game since friday and not had a single reply utterly shocking

@GAMEHelps I have been emailing and messaging game since friday about my missing ps5 pre order and literally had no reply at all so no idea what is going on with my order

Hi everyone, we are still currently experiencing a high volume of contacts, Our CS team are working as hard as they can to reply to all contacts, however, this will take longer than normal. Thank you for your patience.

@GAMEdigital bought a ps5 was due to be delivered today was sent via royal mail with the wrong or incorrect address and have now had to create a twitter account as there is no customer service number to call or even q live chat