Meghna Datta

@amazonIN Purchased a tv and got delivered on 12th may. Didn’t get it installed even today on 18th. Even after purchasing installation Servjce from Amazon. Slot was given but no one came. Lots of harassment.

@Acer_India @Acer_India i have already shared details here over dm but no acknowledgement

@MeghnaDatta2 further support. Please do DM us for any further assistance. Contact Number: 7669610805 & Email id: Support@acertvindia.com For more details please visit: acertvindia.com/support/

@Acer_India @amazonIN Bought an Acer TV from Amazon, delivered on Tuesday. Since then, there has been absolutely no communication regarding installation or demo. This delay is really disappointing.

@Acer_India The above mentioned details are shared, when i can get some reply ? @Acer_India

@MeghnaDatta2 Hi Meghna! Regret for the inconvenience caused. Please provide us with the information listed below via DM so that we can check and update you accordingly. Name of the customer: Acer or Acerpure Model : Contact Number : Email ID:

@Acer_India I have already shared the complain I’d, please reply me there

@Acer_India Already shared and waiting for some quick action

@MeghnaDatta2 ID: Complaint number if any :

@Acer_India @amazonIN i have taken the to from your platform . Please look into this matter

@Acer_India @Acer_India your customer care is completely misleading and I am already on the verge of taking the decision of returning this item until you can really so something about it

@Acer_India I have shared the complain number

@Acer Yes I am referring to India customer support

@MeghnaDatta2 Hey Meghna! Allow us to assist you. Would you mind sending us a DM? -Claire

@Acer I have been speaking to your customer care since last two days and they clearly have no transparent process for this . If this is the experience with buying a new to how my expectation would be with regards to post sale service ?

@Acer What you want me to send via dm ?

When a critical component fails repeatedly, should it still be treated as a standard out-of-warranty case? Expecting a more holistic review here. Hoping this is evaluated from a product reliability standpoint, not just timelines. @jagograhakjago @consaff @SamsungIndia

@SamsungIndia @SamsungTV @SamsungSuport Bought a ₹41,000 Samsung TV (UA50TUE60AKXXL) in Feb 2021. ➡️ Display failed by Aug 2022 ➡️ Now in Apr 2026, TV keeps turning on/off Is this the reliability expected from a premium brand like Samsung? Very disappointing product quality.

@SamsungIndia @SamsungSupport Received ₹19K quote for panel replacement on a ₹41K TV (bought 2021). This is the 2nd panel failure (2022 & 2026), and even the replaced panel showed issues within a year. This seems less like a one-off and more like a pattern.

This is not about one repair — this is about product quality and trust. Requesting @SamsungIndia to reconsider and provide a fair resolution instead of repeated costly fixes.@SamsungIndia @SamsungSuport @jagograhakjago @consaff

Even after the first replacement, issues started within a year. Now you’re asking me to pay again — What assurance do I have that this won’t fail again in 1–2 years? Where is the reliability? @SamsungIndia @SamsungSuport @CEOofSamsung

Panel replacement cost quoted: ₹25–28K So replacing it twice = more than the TV’s original cost (₹41K) Why should a customer pay more than the product price just to keep it usable?@SamsungIndia @SamsungSuport @CEOofSamsung

@SamsungIndia @SamsungSuport @CEOofSamsung So if a critical component fails just after 1 year, it’s automatically “not a quality issue”? And if the same issue repeats twice, still not a quality concern?This doesn’t align with what customers expect from a premium brand.