Michelle

@Laura77Col @Debenhams @boohoo Has anyone had any luck on a response. They also sent me a gift card instead of refund

Is anyone else awaiting a refund from @debenhams. Been waiting weeks, cant speak to anyone and just a string of empty promises when you'll get you're money back? Totally unacceptable. @boohoo

@CarlyGolly @boohoo Have you had any luck? This has also happened to me and no luck on any comms?

@boohoo I am trying to contact customer services about a gift card refund that I did not request and have not received a response

Having serious issues trying to get assistance with an order returned to @Debenhams and no matter which platform I use WhatsApp and emails, I can not seem to get any help! I can not believe the lack of service from some a huge company. Shocking & absolutely unacceptable!

@loisgardner27 @bookingcom I’m having the same issue with @bookingcom refusing to offer any compensation apart from 25 euros as a gesture when we paid £2400!! Telling me to take it up with the hotel directly but I’ve told them already they won’t help. I’m now looking at court proceedings…

@bookingcom Absolutely appalling you are still pursuing the offer of 25 euros, shocking!! Where is your duty of care for your customers. Even if the hotel are refusing to offer any form of reimbursement (not surprised!) you should have policies in place to compensate your customers.

@Michell76725182 Hi there, we regret to hear about your experience regarding your complaint about your accommodation. In order to assist you further, we kindly request that you refer to the previous message we sent, which outlines the details we require. twitter.com/messages/compo…

After having a holiday from hell due to a poor hotel in Turkey claiming to be 5 star we are seeking for customer services @bookingcom to take some form of accountability & assist with compensation after we have sent a formal complaint with photos & videos as evidence, a preview..

@bookingcom We made our 1st complaint the day we arrived but you didn’t assist, we then incurred more serious issues before returning home on 5th Sept when we then made a formal complaint & today you have offered €25!! We spent over £2k so this is an absolute insult.

@Michell76725182 Also, at this time, we only offer support for accommodation bookings via social media. For questions about Flights, Taxis, or Insurance, you can reach out to the dedicated support team here: book.i.ng/6175jMn3W. 3/3 twitter.com/messages/compo…

We had many issues but this was the final straw which I had to record & explained why my daughter & husband caught sickness bugs. This hotel do not care about their guests & the whole experience has left us never wanting to return to Turkey again #holidayfromhell #turkeyholiday

Can someone at @inthestyleUK please offer some assistance with a return that I’m trying to make with being just outside the 14 day period due to being away and missing this deadline. I’m sure you can make an exception & offer a credit at least but so far getting no help…

Come On England!! 🏴󠁧󠁢󠁥󠁮󠁧󠁿 #SSNThreeLions

@IKEAUKSupport I have just sent you a DM to explain all the inconvenience this has caused & I really hope you can help in rectifying this issue & offer some form of compensation better than £20 when a days annual leave has gone out the window &we have been charged cancellation fees etc

@Michell76725182 I'm sorry to see you've had a bad experience with us. If you still need assistance then please send us a DM with your order number, full name and address, contact number and email address so we can look into this issue for you. Thanks, John twitter.com/messages/compo…

Thanks to @IKEAUK/@IKEAUKSupport for your poor delivery service. Spent over £1k on furniture, a day off work to wait for your delivery to now be told you can not deliver (after I called you to chase for an ETA) also charged to cancel an installer for tomorrow & you only offer £20

@BlenheimPrimary Amazing thank you for replying!! Awful weather today but looks like they are all having loads of fun & I’ve just seen posts with group 6 so great 👍🏼 look forward to seeing the albums 😊. At least you all (teachers) can recover next week during half term (hopefully!)

@Michell76725182 Very wet, very busy schedule with limited breaks for us all. We shall update at the earliest possible chance. 😊 Everyone is having a great time and we will do photo albums after half term for everyone 😊

Team 5

@hampers I have already done this and your customer service have just replied with a tracking number that does not even work! We should not be going through this stress 4 days before Christmas and would expect someone to actually pick up the phone and call us to resolve ASAP!

@hampers can someone please contact me regarding our missing hamper. Had no replies to our emails & none of our calls are being answered. Shocking & awful customer service!

@hampers we have just received our delivery but only 1 hamper was delivered. Can someone please contact us ASAP regarding this as the box clearly says 2 of 2 but the driver said he only had one box!

@ASOS_HeretoHelp can you please advise why my order is taking so long to delivery when I selected next day option?

Thanks @SkyUK for the balls up of our internet, resulting in us having no internet for 10 days, can’t work from home & making this already tough time even tougher 👍🏼. Where is your service for loyal customers of over 10 years?! Poor show #unhappy #poorcustomerservice