Ministry of Mis-Information

Spectacle is easy. Service is harder. While Brands(on’s) reach for the stars, disabled customers struggle to access basic support. In our documented experience, repeated requests to apply vulnerability markers and provide forbearance have not been actioned, while service disconnection continues to be threatened. This raises a public-interest question about priorities, systems, and who ultimately bears the cost when basic accessibility processes fail. @richardbranson @sambranson @virginmedia @BBCNews @Ofcom #Accessibility #ConsumerStandards #MinistryOfMisinformation

CISAS case filed. Evidence submitted. Regulatory review underway.

Spectacle is easy. Service is harder. While Brands(on’s) reach for the stars, disabled customers struggle to access basic support. In our documented experience, repeated requests to apply vulnerability markers and provide forbearance have not been actioned, while service disconnection continues to be threatened. This raises a public-interest question about priorities, systems, and who ultimately bears the cost when basic accessibility processes fail. @richardbranson @sambranson @virginmedia @BBCNews @Ofcom #Accessibility #ConsumerStandards #MinistryOfMisinformation

Update: Virgin Media complaint is now with CISAS after 8+ weeks without substantive response. Disabled customer. Broadband used as assistive technology. Vulnerability declared 13 Jan 2026. Service terminated 4 Feb 2026. Automated calls, bills and payment warnings continued while the account remained disputed. This is a consumer protection and vulnerability-handling issue, not a routine arrears dispute. Evidence archived. @virginmedia @Ofcom

Free Gaza. Then. Now. Some truths don’t expire. #FreeGaza

Reposting. Broadband cut during declared crisis. Assistive access removed. No vulnerability marker applied. Evidence logged under Equality Act 2010 & Ofcom guidance. This is preventable harm. I am offering the fix. #DisabilityRights #Autism #DigitalExclusion #ConsumerProtection @Ofcom @virginmedia @Scope @CitizensAdvice

Do it to the best of your (Dis)Ability. Autistic focus: risk first, admin last. Trying to survive on £80/week and still doing the work the system won’t. This is what neglect looks like. #CleanupStow #DisabilityRights #Safeguarding #PublicHealth #Walthamstow @wfcouncil @MayorofLondon @DWP @H_S_E

13 years since #awesomestow rebranded the area. Incredible art. Rubbish decisions. Community cleans up what systems ignore. #CleanupStow @guardian @guardianeco @wfcouncil @MayorofLondon #LocalGovernment #UrbanNeglect #Walthamstow

Service terminated 04 Feb 2026. Disabled customer in declared crisis. Assistive access removed. No vulnerability marker. No forbearance. Policy over discretion. Automation over judgment. Equality Act 2010 s.15 & s.20–21. Consumer Rights Act s.49. Ofcom vulnerability guidance engaged. Low adjustment cost. High governance exposure. Regulatory risk — and a clear route to correction. Partnership offered. #DisabilityRights #RegulatoryCompliance #Ofcom #ConsumerProtection @Ofcom @virginmedia @CitizensAdvice @Scope

Those bags weren’t dumped. They were filled by me. From rubbish embedded in plant roots in a residential “garden” left unmanaged. Cleared. Sorted. Removed. Properly. Community shouldn’t have to do this alone. #CleanupStow #UrbanNeglect #LocalGovernment #PublicHealth @wfcouncil @MayorofLondon

The key to life isn’t speed. It’s attention. Go slow. Make time to care for one another. That includes the overlooked. The voiceless. The small lives at our feet. #CleanupStow #CommunityCare #SlowDown #Walthamstow #UrbanNature #MutualAid @wfcouncil @LondonWildlife @MayorofLondon

Just a thorny devil. Living with a couple of pricks. Autism isn’t a lack of ability. It’s feeling every thorn the system leaves in the ground. #Autism #Neurodivergent #DisabilityRights #Safeguarding #Walthamstow #CleanupStow @NHSEngland @DWP @DHSCgovuk @MayorofLondon

If you speak to residents. If you walk the estates. If you look beyond the rebrand. Who is being served — people or profit? Disabled permit holders ticketed. Residents controlled. “Anti-social housing” becomes policy. Accountability isn’t a slogan. #Walthamstow #DisabilityRights #LocalGovernment #HousingJustice @StellaCreasy @wfcouncil @MayorofLondon @DisabilityNews

The Village says “Home Grown.” Seed banks. £9 breakfasts. Lifestyle branding. A few streets away: fly-tipping, suspected asbestos, garages left unstable, residents unheard. Eyes wide shut to the cost of curated narratives. #CleanupStow #Walthamstow #UrbanInequality #PublicHealth #LocalGovernment @wfcouncil @MayorofLondon @H_S_E @walthamstowlife

“You once said you were happy to be held accountable. I now ask for partnership — to turn this record of failure into a platform for change, and to ensure that no one else is left without support in the way I have been.” No reply. No action. Meanwhile: fly-tipping, suspected asbestos, unresolved garages. Residents live with this. Accountability cannot be performative. #ShameOnStella #CleanupStow #PublicHealth #Walthamstow @StellaCreasy @wfcouncil @MayorofLondon @H_S_E

There are two Walthamstows. One markets lifestyle. The other manages fly-tipping, suspected asbestos and ignored garages. I cleared this by hand. Spoke to residents. Logged it. This isn’t aesthetic decline. It’s governance failure. #CleanupStow #LocalGovernment #Safeguarding #Walthamstow @wfcouncil @MayorofLondon @H_S_E @BylineTimes

@walthamstowlife shows the brochure. Residents are living the backlog. Suspected asbestos. Fly-tipping. Garages. No enforcement. Community effort is not a substitute for statutory duty. #CleanupStow #PublicHealth #UrbanNeglect #Walthamstow @wfcouncil @MayorofLondon @H_S_E

Reporting suspected asbestos locally and in a public nature reserve. Living on £80 a week. No support to complete PIP. Public risk prioritised. Whistleblowers left exposed. #Safeguarding #PublicHealth #DisabilityRights #Walthamstow @wfcouncil @H_S_E @MayorofLondon @DWP

Behavioural Loop Mapping. A model for recognising trauma patterns. Built from lived experience. Structured for prevention. Not chaos. Not threat. A system. #BehaviouralScience #Safeguarding #TraumaInformed #SystemsChange @NHSEngland @educationgovuk @DHSCgovuk

When concern turns to accusation, community fractures. Sacred geometry in the garden. Prints given freely. Police called before conversation. Labels before listening. That’s how trust collapses. #Community #Safeguarding #SocialBreakdown

Fragments from the garden offering. Sacred geometry. Prayer. Pattern. Not performance. Not threat. Peace was placed before police were called. #Community #Safeguarding #SacredArt #Walthamstow

Six hours clearing dumped waste around social housing. Backed onto Network Rail land. The hammer handle was recovered debris. The work was restoration, not threat. #Community #EnvironmentalCare #Walthamstow #Fieldwork

“Love thy neighbour.” But speak to them first. Watch out for each other — not against each other. #Community #SocialCohesion #Safeguarding