MoMo PSB Help

@Joh__boy Hello @Joh__boy, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB its been well over 2 days and I have not been able to transfer my money...and you guys are yet to reply my dm

@PeaceEm09340303 Hello @PeaceEm09340303, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

I am writing to formally complain about my inability to access funds in my @MoMo_PSB account. On 12th February 2026, I received money into my account. However, since then, I have been unable to withdraw or carry out any transaction because my account have been deactivated.

@nwaezivictor Hello @nwaezivictor, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB @MTNNG do the needful, lastly Momo has been deactivating people’s accounts and the customer care service is too poor, no response to client complaints.

@Ifeanyimba12421 Hello @Ifeanyimba12421, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB Is this how you guys operate? There is an urgent issue that requires your attention.

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@Nat_Kate333 Hello @Nat_Kate333, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB you guys should refund my money oo😭😭😭 I made a transfer yesterday and till now the acc is yet to be credited.....wtf 🤦🏻‍♂️

@Nag_el__ Hello @Nag_el_, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB What is going on with your app!!! No explanations as to what is going on, no reply on all your customer service channels. Can't make a single transaction on the app!!!!

@webcrawla Hello @webcrawla, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

If you’re not catching feelings this Valentine, then you should be catching flights ✈️ Book your ticket on TRIPS via the MoMo app and get N10,000 off on your next booking. Link in bio to download the MoMo app if you don’t already have one. #MoMoPSB #Trips #Love

@__tolaaa Hello, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB You guys took my money from me and I have been texting no response!!! Why?????!!!!!!!

@Ayodeji19099 Hello @Ayodeji19099, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB I was trying to do data on ur app it telling me to upgrade dat have exceeded my limit for today transaction even if have not do a single transfer and my bvn Is linked already oooo

@odey80414 Hello @odey80414, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB Good afternoon sir/ma Cus I didn't understand why you we ask BA to work for you and we work for you inside this hot sun to pay will now be problem And you guys say you are paying weekly Abeg o 😒 all of that work has plan for our money o is time for you to pay us o

Long distance? Not a problem! 🤗 Send money to your loved ones across Africa this Valentine’s and get up to N1000 instant cashback on your transfer fee. Yes, instant, no delays 💨. It’s our little way of also sending love to you, while you send to them. Link in bio to download the MoMo app if you don’t already have one or simply dial *671# to create an account in minutes. Happy Valentine’s Day! #ValentinesDay #Love #MoMoPSB

@oloyebesh Hello @oloyebesh, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB Do you really want to wait till I formally notify @cenbank and @fccpcnigeria before you reverse a failed transaction that involves your subsidiary @MTNNG ?

@Joh__boy Hello @Joh__boy, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB pls do the needful and check your Dm

@AyofeSaliu87158 Hello @AyofeSaliu87158, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

Dear @MoMo_PSB I received money in my MoMo account yesterday but cannot transfer it. Customer care said my account is dormant and would be fixed. It has been over 24 hours with no update, and I still cannot access my funds. Please resolve this urgently. @fccpcnigeria @cenbank

@emdeejr310 Hello @emdeejr310, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB I don't like that response only my money I want

@professorwizzy9 Hello @professorwizzy9, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB I’m having difficulty in making a transaction on your app Abeg what can I do?

@Herhappiness91 Hello @Herhappiness91, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB @MTNNG transferred money from my opay to my Momo PSB yesterday midnight and am yet to receive it... Is this fraud? Please look in it. @MoMo_PSB

@Adewale0729 Hello @Adewale0729, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

In the workplace, love looks like support, teamwork, and good vibes. 💛✨ What’s your work love language? Tell us in the comments! #LoveLanguage #MoMoPSB #ValentinesDay #ValentinesDay2026

@youngtekkey Hello @youngtekkey, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB Momo @MoMo_PSB check DM please. I have since messaged your Whatsapp agent as directed by the app but no response from them, I messaged you guys over here please respond

@Yola51904182071 Hello @Yola51904182071, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB A transfer was sent from Opay to my MoMo account today (Feb 17 at 6:57 AM), but I have not received it. Opay confirmed the transaction was successful and advised me to contact MoMo PSB. This delay is very concerning as it has been many hours .I’m so pissed right now!

@gwanda2015 Hello @gwanda2015, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please reach out to us via DM for further assistance. Thank you.

@MoMo_PSB You guys aren't serious at all. Everything about you is slow. I regret using your services