Motel One

@rmac1603 Hi, the hotel has been open since last year. It is just not a Motel One yet. The redesign is still pending. We would love to welcome you🩵

@MotelOne when is lancaster gate london opening or avl to book??

@mjchave We sincerely apologize for the delay in getting back to you. It’s possible that your email got lost in our inbox. Could you please resend your message to marketing@motel-one.com? We will make sure to address your inquiry promptly. Thank you very much for your understanding.🩵

@MotelOne i emailed you over 3 weeks ago as requested and you still haven’t got back to me.

@mjchave We're sorry that you haven't received a response yet. It's possible that your message didn’t reach us or got lost along the way. Could you kindly resend your email to marketing@motel-one.com? We'll make sure to get back to you as soon as possible🩵 Thank you for your patience!

@MotelOne @MotelOneScot I sent you email and contact form 2 weeks ago regarding a booking error. Could someone respond please.

@Aldous_Huxley_I Thank you for your honest words and long-standing loyalty. We're truly sorry to hear about your experience in Vienna. We've shared your feedback internally and would appreciate if you'd email us at marketing@motel-one.com with more details to help us understand what happened.

While still appreciating @MotelOne for its location and price-quality after 20 years, I cannot get over and stress enough the decline of its authentic style and more than anything else the poor customer service I experienced in Motel One Wien-Westbahnhof where you expect service.

@Johnny5pence Thank you for your interest in our new opening! 💫 Bookings are expected to start in autumn (Q4). We’ll keep you updated via our newsletter and social media and will inform you directly as soon as it’s live. We look forward to welcoming you soon in Lisbon! 🩵☀️

@MotelOne do you have an opening date for Motel One Lisbon? Thanks.

@WelshWestwood Thank you so much! We’re thrilled to hear you love our beds as much as we do. If only we could bring that comfort to your bedroom! Until then, we’ll make sure every stay with us feels like home. Looking forward to welcoming you back soon! 🛏️🩵

@MotelOne beds are probably the best beds we've ever slept in, if only we could get one of them beds for our bedroom

@EnfantTe_rrible @diamantencop77 Es freut uns sehr, dass dir unser Service so gut gefällt. Wir können es kaum erwarten, dich bald wieder bei Motel One zu sehen! 🥰🩵

@diamantencop77 Ich geselle mich mal zu Euch 🤗 Der Service dort ist hervorragend. @MotelOne

Ich bin ab sofort auf jeden Fall ein #MotelOne Fan. Gutes Frühstück, gemütliche Betten und allgemein gutes Badezimmer. #Dresden

@diamantencop77 Vielen lieben Dank – das freut uns riesig! 🩵 Wie schön, dass du dich bei uns in Dresden so wohlgefühlt hast. Willkommen in der #MotelOneFamily! 😊

@oom_ben Glad you stayed with us! We hope you had a wonderful stay and look forward to seeing you again soon. 🩵

@MotelOne #Antwerpen #Lagavulin #16years ❤️👌🏾 #family #friends #love

@Mabeanie1 Dear Wendy Humphries, we are very sorry that you have not yet received a reply. Of course, this should not be the case. You are welcome to contact us with your request at marketing@motel-one.com. We look forward to hearing from you. Best regards, Your Motel One Team.

@MotelOne what do I have to do to get someone to respond to me?? I have posted here, I have made submissions via the website but no one replies. All my confirmations & marketing materials are arriving in German, a language I DO NOT SPEAK!! A very frustrate beone member.

@SycamoreFlint We're happy to hear that you want to become a beOne member! Of course, these technical difficulties should not be happening and we apologise for the inconvenience. Please email us at marketing@motel-one.com with the details and we'll work to resolve the issue quickly.

@MotelOne I have made multiple unsuccessful attempts to register on Be One. As soon as I receive the registration confirmation link, I click on it, only to be told "Registration Failed - Link Expired", mere seconds after receiving it. Why?

@MissLauraLou__ Hey, if you'd like to know more about our room amenities, simply click on this link to find out more! 🩵motel-one.com/en/services/ro…

@MotelOne What toiletries do you provide in your bathrooms please?

@Hotelierde Freut uns sehr zu hören! 🩵

@MotelOne siegt im Vergleichstest durch den Hoteltester und Bettenexperten Jens Rosenbaum vom Fachmagazin „Schlafen Spezial“ hotelier.de/hotellerie/hot…

@512MediaGroup Thank you very much! We are very happy to hear it 🩵

Staying @motelone tonight in Piccadily looks very nice. Home from home! #motelonepiccadilly #piccadilymanchester #512mediagroup #Manchester #goodtimes #celebrations

@OneWorldTSM Hello, The fact that you were unable to reach us by telephone should of course not be the case.  You are welcome to contact us at the email address marketing@motel-one.com with any queries or problems and we will ensure that they are dealt with promptly.

@MotelOne I am on hold to your manchester Piccadilly hotel for 37 minutes now. Can someone please pick up the phone?

@wattsamu Hello Sam, Motel One Manchester-Piccadilly is open 24 hours a day. We wish you a pleasant stay!💙

@MotelOne did i hear correctly the doors lock at 11pm? I'm in Manchester piccadilly

@CharliepBoyle Hi Charles, we charge 15 EUR per animal and night in Dublin. We look forward to seeing you!💙

@MotelOne Hi, how much for a small dog in Dublin?

Now open: Motel One Dublin ➡️ lzp.li/EAgS #motelone #motelonedublin #designhotel #visitdublin

@dogdazeatthedon We are sorry to hear that you are still experiencing problems with the map display. Unfortunately, it seems to be working fine on our end. Please contact marketing@motel-one.com with your device details and screenshots if possible so that we can investigate the issue further.

@MotelOne This is the map view. Nothing.

@MotelOne Your Be One app doesn't show a lot of the locations of your hotels. For instance Salzburg couldn't be found. The map view shows no information whatsoever. In my view it's useless.

@Mabeanie1 We apologise for any inconvenience this may have caused you. Unfortunately, we cannot give you a general answer as to why you were unable to redeem your voucher. However, please contact giftcard@motel-one.com with your enquiry and we will be happy to assist you.

@MotelOne I have a voucher for 1 night in a std room for 2 incl b’fast at any Motel One. I am trying to book a 1 night stay for 1 person in Dublin, no b’fast. When I enter the voucher code I get the message “the voucher code could not be redeemed”. What am I doing wrong?