Motorola Support

@dsudhadutta Hello there, Sudarshan! Thank you for bringing this to our attention and I am sorry to see that you are facing this problem on your phone. Please follow this X account so we can message you privately to further discuss this matter. Let us know once done. Thank you. -Frank

@Moto Motorola Scamrola... Motorola phone gets so hot that you have to turn on a fan while charging it.

@Sainizon Hi! Please follow our account and send us the invoice copy via direct message, so that we can assist yo better. Thanks -Fathima

I purchased edge 60 fusion phone from Flipkart. It has manufacturing defect in hearing speaker. I tried many times to customer care but didn't due to your worst policy. @motorolaindia @Moto @Moto_Support @TRAI @nch1915 @jagograhakjago @PiyushGoyal

@BSulaniya94588 Hi, thank you so much for reaching out to us. Sorry to hear about that you're experiencing issue with your product. Your concerns are important to us, and I would appreciate it if you could send us the Direct message. So we can check and help. Regards- Litesh twitter.com/messages/compo…

@MotorolaIndia @Moto_Support @ConsumerForum_ Poor service atOmkar Services-LIS , Delhi. Job ID: SOIN0935492604220007. Moto buds bass with them since April 22. Replacement approved but staff is not reply when I ask for updates. Please resolve! #MotorolaIndia

@AdamMydeen To ensure you get the support you need, I’ll connect you with an agent in your area who can provide more specialized assistance. I appreciate your patience during this process. -Nate

@Moto_Support - My mobile became dead after the recent update. The service centre denied warranty, citing a tiny body impression as a dent. The mark is minor and unrelated to the issue, so rejecting the warranty claim is unfair. Please resolve the issue

@Helen_J_Dimaki Hi there! Thank you for reaching out, and I’m really sorry to hear about the concern you’re facing after running the Device Help hardware tests. Please follow this X account so we can message you privately to further discuss this matter. Let us know once done. Thank you. -Frank

@Moto_Support After performing a hardware test with Device help, Itwo tests the Backlight test and the mobile Network test needs further attendance. How can you help me fix this?

@TeahyungKi16709 Hello! Thank you for mentioning us. May I know how we can help? - Frank

@Sainizon Hi, kindly share the invoice copy via direct message. We will assist you further. Thanks- Litesh twitter.com/messages/compo…

@Moto_Support Due to manufacturing defect why I bear losses. Who will pay my losses? I mentally disturbed due to your policy. So take your phone and give me my money back. My order id OD337503512583851100 Invoice Number # LIAFJ2V270000061 Kindly resolve my problem immediately

@ShivanshBhart10 Thank you for reaching out, Shivansh! Sorry to see that you are having overheating problems on your phone. Please follow this X account so we can message you privately to further discuss this matter. Let us know once done. Thank you. -Frank

Dear ​@Moto I bought a Moto G96 a few days ago, and now it is overheating while charging. Before this, I had a G57 Power that had network issues. I’ve already transferred all my data to this new phone, and I’m worried that repairing or replacing it will cause data loss.

@lokesha15042100 My apologies but we are unable to send you a direct message as you are not following this account. Please follow us so we can send you a message as soon as possible. - Frank

@Moto_Support Waiting....

@Moto_Support bought a motorola G 67 to change 3 yers old phone being little slow but now iam coming out of home and office to catch network.what the hell you have created.please let me know when will you guys list this mobile in exchage your old mobile form.@PrashanthMani10

@ZidanM41 Thank you for mentioning us, and we would like to know more details about your concern with our software updates. Please follow this X account so we can message you privately to further discuss this matter. Let us know once done. Thank you. -Frank

@Moto How about fixing your update policy and speed up update availability instead making another useless collection

Crafted for those who see beyond 💜 Meet the newest additions to The Brilliant Collection: motorola signature and moto buds 2 plus, infused with Crystals by Swarovski® and Sound by Bose, wrapped in PANTONE Violet Indigo. #BrilliantCollection #MotorolaCollections

@codeitbro I'm sorry to hear that. We've sent you a direct message. Please check. Thank you - Litesh twitter.com/messages/compo…

@Moto_Support has been more than 4 days since I placed my order, but there has been no update. There is no option to cancel it. Tried reaching out to support on your toll-free number, but I am unable to connect with a human agent. Cancel my order and give my refund asap.

@banker_dehati Hi, Thanks for posting. We recommend you to contact our support team by calling 1-800-491-6686 or emailing motobook@motorola.com. Regards Kalpana

@motorolaindia @Moto_Support I have complaint about my laptop on 7th of may after that I received an email mentioning the service has been assigned to conserve service centre in Patna they have committed to visit my location on 12 may but not come

@harry20962 Hi, Harry! Thanks for mentioning us and I am sorry that you are facing this kind of problem. Please follow this X account so we can message you privately to further discuss this matter. Let us know once done. Thank you. -Frank

“Very disappointed with Motorola. My phone’s battery percentage is completely inaccurate. It suddenly jumped from 32% to 62% after restart and now it’s stuck at 62% for hours. This is clearly a serious software/battery calibration issue. 😡😡🤬@Moto @MotorolaIndia #Motorola”

@harry20962 Hi there! Thank you for reaching out, and I understand how frustrating it can be when Bluetooth won't turn on, especially after trying to restart and reset your Motorola Edge 70 Fusion. Kindly follow our official page so we can DM you and assist you more effectively. -Nate

Hey @Moto / Motorola Support Motorola Edge 70 Fusion me Bluetooth completely dead ho gaya hai. Turn on hi nahi ho raha. Restart, reset sab try kar liya but nothing works. Screen recording attached. Seriously disappointed with this software #Motorola #MotoSupport #BluetoothIssue

@manavatal09 Please follow this X account so we can message you privately to further discuss this matter. Let us know once done. Thank you. -Frank

Hi @Moto @Moto_Support, My Motorola Edge 70 got moisture/fog inside the back camera after 30 mins underwater use at a swimming pool on Sunday. Now the camera is blurry. I’m also attaching the image for reference. Please help. IMEI: 355062881555917 Email: Manavatal2005@gmail.com

@manavatal09 Thank you for reaching out, and I’m really sorry to hear about what happened to your phone. I understand how concerning it must be to see moisture or fog inside the camera.

@Tick_Hack_bot Please follow this X account so we can message you privately to further discuss this matter. Let us know once done. Thank you. -Frank

@Moto_Support Hello, please add to edge 70 possibility to select ai agent, because your Moto AI don't work in Ukrainian, and i cant select another AI agent (like Gemini or etc.). Also add more functionality to double-click ai button, like run app or mute functionality or etc.

@Tick_Hack_bot Thank you for reaching out, and I really appreciate you taking the time to share your feedback. I’m sorry to hear that Moto AI isn’t working in Ukrainian on your device and that you’re unable to choose another AI assistant.

@santoshpal574 To ensure you receive the best possible assistance, I'll now transfer you to an agent in your region who can provide more specialized support for your situation. Thank you for your patience.- Mitch

@Moto I bought the Moto Signature in Feb and just found out the ₹6000 welcome offer expired on 31 March 2026. I never received any notification about the expiry. Disappointed to see loyal customers of 9 years and 12 family devices treated this way.