Motorway

It's not magic. It's Motorway. ✨

@amandajanebull Hi there, Thanks for bringing this to our attention. We've located your vehicle profile using the information you provided in your direct message and we've arranged for a member of our team to reach out to you directly to discuss this matter in more detail. The Motorway Team

@motorway Accepted a bid, completed paperwork, no comms with dealer cancelled Motorway. Sold with Webuyanycar to find out Motorway dealer had put a finance marker on my car! #fraud

On today’s show: how to get a great price for your car without leaving the house. It’s not magic. It’s Motorway. #thismorning

@amandajanebull Hi there, Thanks for bringing this to our attention. We've located your vehicle profile using the information you provided in your direct message and we've arranged for a member of our team to reach out to you directly to discuss this matter in more detail. The Motorway Team

@motorway Accepted a bid, completed paperwork, no comms with dealer cancelled Motorway. Sold with Webuyanycar to find out Motorway dealer had put a finance marker on my car! #fraud

No cliffhangers here. Just your car sold easily, in no time at all. It's not magic. It's Motorway. #emmerdale

@Pete_Js @FluffyRona Hi Pete Our dealers base their offers on information provided by sellers They will need to know about any wear and tear, no matter how superficial. If a vehicle has imperfections that are not disclosed, it may result in a reduced offer or cancellation The Motorway Team

@motorway @FluffyRona Well here is another thing to add… when traders go to an auction, they don’t then get to try & find any / as many tiny issues to then try & renegotiate their winning bid. Yet seems your traders think it’s fine to. For things that were known too or normal wear & tear.

Selling a car? Don't use @motorway - a bigger load of crooks and con artists I've never seen. Sold our car with them ten days ago and still they delay payment and collection. They are the Reform of the car industry. Avoid like the plague.

@Pete_Js @FluffyRona Hi Pete, Thanks for your comment, we are always looking for ways to improve the service we provide to our customers so if you have any additional feedback then please send an email to reviews@motorway.co.uk The Motorway Team

@FluffyRona @motorway Just had them offer way less than Webuyanycar! They also tried to chop over £1k off the valuation because a bit of kit was missing that can be replaced for under £100. Yes I wouldn’t recommend them.

@Callumefc Hi Callum, Thanks for your comment Based on the time you posted your comment we can confirm that our offices were open, so we really appreciate you bringing this to our attention and apologise for any inconvenience The Motorway Team

@motorway any idea why it’s saying it’s closed?

@TomQuante Hi Tom, Thanks for your feedback, we're sorry if you've had a negative experience. If you have any additional feedback then please send an email to reviews@motorway.co.uk and we will be happy to look into this for you. The Motorway Team

@motorway I actually found the whole experience painstaking, time consuming and not worth it

@CallumFWilson Hi Callum, Thanks for your comment, in order to sell through Motorway your vehicle needs to have an MOT certificate with at least two weeks' validity left before it enters the online daily sale. The Motorway Team

@motorway hiya. Just wondering if when the cars mot is due does that affect the qoute? Im thinking of selling my 21 plate merc but mot runs out end of Feb. Shall I get another 12 months on it then sell or does it not make a difference. Car is faultless and will sail through mot

@crd1960 Hi, Thanks for your comment, apart from Christmas day and New Years Day, our opening hours remain unchanged however, this may differ for a number of our buying partners. For more information please feel free to reach out to our Sales Team on 02039666449. The Motorway Team

@motorway Is pre Xmas a good time to sell or is it better to look to sell in the New Year ?

@FluffyRona Hi Rona Once a sale is agreed with one of our buying partners, collection will typically take place within 3 to 7 working days, we're sorry for any delay Please contact our Sales Support Team on 02039883388 or send an email to reviews@motorway.co.uk The Motorway Team

@quidjibo911 Hi Geoff, Thanks for bringing this to our attention, we're sorry to hear you've experienced an issue whilst using our App. If you still require assistance then please contact our Sales Team by calling 02039666449. The Motorway Team

@motorway can't upload photo to finalise photos, I've cleared the cache. Any other ideas?

@theollycox Hi Olly, Thanks for your comment, we're sorry to hear you've had a negative experience. If you have any further feedback we'd be happy to look into this so please send an email to reviews@motorway.co.uk The Motorway Team

@motorway never dealt with such a bunch of hopeless idiots in my life. Honestly clueless. What a shambles of a system.

@jeupham @AutoTrader_com Hi John, Thanks for your comment. Our estimates are based on industry guide prices, live market data, and our previous sales history rather than the specific age of a vehicle To get a valuation, just enter your registration into motorway.co.uk The Motorway Team

@motorway Can you please confirm the age of vehicle cut-off for using Motorway? @AutoTrader_com Dr. John Upham

@DavidVi70925314 Hi David, Thanks for your comment and for bringing this to our attention, we're sorry to hear you've experienced an issue whilst using our App. If you require any further assistance then please reach out to our team by calling 02039666449. The Motorway Team

@motorway is there a problem with your app? It won’t open - a message says the site can’t be reached.

@ScottBowers Hi Scott, Thanks for your comment, we're sorry if you've had a negative experience with one of our buying partners If you would like us to look into this for you then please send an email to reviews@motorway.co.uk The Motorway Team

Don’t use @motorway to sell a car. My wife selling, listed & sold at its auction; few scuffs, chips etc fully declared to avoid rejection or renegotiation, bar one small one we’d not seen. At collect dealer wants £1,500 less or *no sale* cos guess what, scuffs & chips need fix 🤯

@B0ZZMANN Hi Keith, Thanks for your comment, we're sorry to hear you are experiencing some difficulties. Please contact out Sales Team by calling 02039666449 so that we can have a look into this for you The Motorway Team

@motorway Bit pathetic really. Trying to sign in to my account on app. Insists on sending create account link but never dose. Sell it somewhere else I think .👎

@Thegiest Hi Charles, Thanks for your comment, we're sorry if you've experience any issues whilst attempting to use our App If you still require any assistance then please contact our Sales Team on 02039666449 The Motorway Team

Who has had dealings with @motorway while trying to sell your car They demand pictures but don't provide threads to upload to, every Email they send you as a No reply adress. Very frustrating.

@simonburrows09 Hi Simon, Thanks for your comment and for bringing this to our attention. Please send an email to reviews@motorway.co.uk so that we can look into this for you right away. The Motorway Team

@motorway has listed our car and sold it. The driver takes over an hour taking pictures then disappears 🤷 we chase and chase and chase to find out that the dealer has been told it’s not worth scrap. The dealer still wants it but will send his own driver in 2 weeks. 🤔

@Tom01601090 Hi Tommy, Thanks for your comment, if you are still experiencing any issues then please reach out to our Sales Support Team by calling 02039883388. The Motorway Team

@motorway what’s going on? Car on trailer guy waiting to leave, all systems down and no payment can be processed

@AngusMoorat Hi Angus, Thanks for your comment, we're sorry to hear you've had a negative experience. We would be happy to look into this for you so please send an email to reviews@motorway.co.uk The Motorway Team

Well @motorway is rubbish. Not "fast" and not "fuss-free". They attract you by offering you one figure, they keep knocking you down. It goes in auction. A dealer wins. Arranges two agreed appointments to collect it. The dealer later turns up and tries to knock a lot more off.

@DhirajSharma93 Hi there, Thanks for your comment, we're sorry to hear you've had a negative experience. If you have any additional feedback then please send an email to reviews@motorway.co.uk so we can look into this for you. The Motorway Team

Don’t use @motorway to sell your car! Unless you’ve got weeks of time to waste, then go ahead