Tommy

@motorway what’s going on? Car on trailer guy waiting to leave, all systems down and no payment can be processed

@mag7rab @SkyBet He has been booked twice 😂😂

@Eurostar Dute en pula mea

Due to strike action in France, we will be running a revised timetable on 07 and 08 March. To check if your train is cancelled and find out about your options, please visit: bddy.me/3MVAMyi

@SkyHelpTeam Only after numerous weeks of being on hold for hours on end have I resorted to tweeting as it seems the only way to be able to get hold of anyone from sky unless they call you to offer new deals or offers

@SkyHelpTeam Unfreezing, playing, freezing and so on. It’s not only this channel it’s sky in general and the broadband. Router and box has all been reset etc. happens minimum once per day. If anyone would answer the phone I would like to cancel as this is not a service worth paying 150£+ for

@skytv @SkyHelpTeam #skydailyshitshow #wtfisthis

@SkyHelpTeam You can see from my previous tweets that this is not a one off occasion

@SkyHelpTeam I use the term watching very very very loosely

@Tom01601090 Hi Tommy, that looks frustrating, Can I ask if you're watching that live or streaming it? and what are you watching and is it Sky+, Q, Glass or Stream. Thanks, Carol twitter.com/messages/compo…

@SkyHelpTeam Fulham v Man Utd sky sports premier league

@SkyHelpTeam Watching live, sky Q

@SkyHelpTeam I have called numerous times over the past weeks, however I have been on hold and had to hang up

@Tom01601090 As our online guides sadly haven't resolved your issue. please call our tech teams for more support. We're only a Tweet or PM away if you need help with anything else. Claire

@SkyHelpTeam I have been on hold for numerous hours over the past two weeks. Unfortunately I have a life and cannot be on the phone constantly waiting for my call to be answered

@Tom01601090 Hello Tom. Have you been in touch with our broadband tech teams for more support with the connection issues that are impacting your services? They are available from 8:30am - 9pm, 7 days a week and will answer your call ASAP. Claire

@SkyHelpTeam is this acceptable? #sky #terriblecustomerservice #awfulsignal

@SkyHelpTeam how is this acceptable!!! This is bbc. I could have normal tv and have a better signal. Instead I’m paying 150£ a month for this shocking service

@SkyHelpTeam You are in breach of contract by charging me for a service which is not being provided. 2 of 2

@Tom01601090 I'm sorry you're thinking of leaving us. You can explore your options and find more information here: bit.ly/3PC717D Thanks, Alison

@SkyHelpTeam Not really helpful as just get directed through a maze in the website that doesn’t allow you to leave. Been on the phone for another 45 mins on hold. This is ridiculous. It says I may have an early cancellation charge for breach of contract. I will not be paying this. 1 of 2

@SkyHelpTeam I would like to cancel my tv and broadband - everything

@Tom01601090 Good morning Tommy, If you would like to fix your broadband please log onto your account here bit.ly/3PKRYJ5 and complete a connection test If you would prefer to cancel please let me know and I can provide info on how to do this. Thanks, Laura

@SkyHelpTeam To be honest I am fed up, i would like to cancel my contract. In my opinion you are in breach of contract as I am paying for a service which is not being provided. Please see tweet at beginning of this thread with video of the state of the service being provided

@Tom01601090 Hi Tommy 👋 Thanks for the tweet. How can I help? Lauren

@SkyHelpTeam I am paying about 170£ a month for sky tv full sports package and multi room Wi-Fi etc. the connection has been so bad for the past three weeks that I have not been able to watch anything. I have tried calling and been on hold for over 3 hrs (3 seperate calls) with no response.

@livescore my phone died and I charged the battery, since turning it back on my LiveScore has reverted back to the time as if it was when my phone died. City are winning 2-1 and Utd game hasn’t started. How can I sort this?