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Wishing you a joyful and safe 4th of July from all of us at Mr. Cooper! Here’s to freedom, fireworks, and the place we call home. ❤️🤍💙#IndependenceDay #FourthOfJuly #MrCooper

Today, we honor those who gave everything for our freedom. Our offices are closed in observance of Memorial Day and will reopen tomorrow.

Our thoughts are with everyone impacted by the California wildfires. ❤️ At Mr. Cooper, we're here to help with resources, guidance, and support. Learn more here: spr.ly/6018aE6ca Stay safe, California!

🥳Happy New Year from Mr. Cooper! 🥳 Our offices will be closed on Wednesday, January 1st, to celebrate the holiday with our families and loved ones. We'll be back on Thursday, January 2nd, ready to assist you!

At Mr. Cooper, we believe this time of year us about cherishing moments with family and friends. To give our team time to celebrate, we'll be closed on Wednesday, December 25th. We look forward to assisting you when we reopen on December 26th!

Recovering after a natural disaster can feel overwhelming, but you don’t have to do it alone. Check out our blog for essential #tips to help you protect your home and get back on your feet. #hurricanemilton spr.ly/6015UtoHZ

After a disaster, knowing your options is key! From filing insurance claims to applying for mortgage assistance, we’ve got the steps you can take. Read our blog below for helpful tips on navigating the recovery process. spr.ly/6019UtlTb.

When disaster strikes, being #prepared makes all the difference. Visit our Natural Disaster Resource Center for essential tools and information to help you navigate! Stay informed, stay ready. #hurricanemilton #disasterresources #staysafe spr.ly/6016UtmM2

When disaster strikes, being prepared makes all the difference. Visit our Natural Disaster Resource Center for essential tools and information to help you navigate! Stay informed, stay ready. mrcooper.com/blog/natural-d…

Is your home prepared for a natural disaster? Build an emergency survival kit with essentials to keep your family safe when it matters most! Check out the full blog here: mrcooper.com/blog/build-eme…

Don’t wait until it’s too late – prepare your home for a hurricane or tropical storm now! Our blog has tips to help you stay safe and ready before the storm hits. #TropicalStormFrancine bit.ly/3zkYyCY

@tbabi01 Hello, I wanted to follow up and see if you were able to reach an agent.^Kalie

@MrCooper i have called 833-685-2566 a total of six times today, trying to reach an agent to simply discuss my account.😡

@EricaScales4 Thank you for the additional information. Please email our executive Response team at social.media@mrcooper.com, and we will escalate your concerns to management. ^Kalie

@EricaScales4 Hello Erica, You can PM me the best contact number and I can follow up. We can also provide the steps if you wish to file a formal complaint.^Kalie

@EricaScales4 I'm so sorry to hear that you haven't received the best customer service experience. Please PM the full name and zip code associated with the account, so I can help with the principal payment.^Kalie

@LangstonCarr Can you confirm the best contact number and I will follow up?^Kalie

@MrCooper this is a ridiculous amount of time to be on hold for anyone! I would like a direct call back.

@LangstonCarr Hello, Please PM the best contact number and I will follow up.^Kalie

@MrCooper how can I speak with someone from your company without a loan number?

@thaoist63841 Sorry to hear about the difficulties you are experiencing with accessing your loan account. I understand that this can be frustrating, Our site is up and running. Please send me a screenshot of the issue you are experiencing, and I will escalate your concerns to management.^KE

@MrCooper I haven’t been able to login in weeks. Your system is still down today. We’re getting texts about our mortgages. Can someone please reach out to me.

@ElonIsYerDaddy Sorry to hear about the difficulties you are experiencing with accessing your loan account. I understand that this can be frustrating, Our site is up and running. Please send me a screenshot of the issue you are experiencing, and I will escalate your concerns to management.^KE

@MrCooper Website down again? I wish they’d just give my mortgage to someone else