Andrew Ferguson OBE

Whilst rises are painful and we work very hard to avoid them (you can look back and see very few over the years on these tariffs) - these tariffs are still very cheap - typical users on this tariff will have a blended rate of around 18.3p/kWh - around 20% below the price cap, and the more they charge their car the bigger the saving. You don't need to buy a charger from us, etc. The points about timing are well taken. In terms of "reviewed every 3 months" - although the price was changed less than 3 months ago - that was simply passing through the govt cut, in full. We haven't changed the price ourselves for 4 months (Go) and longer (IOgo)- and in terms of notice period Ofgem removed the 30 days (we assume because it sometimes caused people to leave good value tariffs). We aim for about 2 weeks - slightly less this time as we didn't want to email over the weekend when there'd be less support available. And perspective is important - an EV on these tariffs is about 5-8 times cheaper per mile than a petrol car, despite the fact the UK has such high electricity prices.

I'm taking questions 🙈☺️ I'll add them to my list 🙉