Elizabeth Mott

@sainsburys I’ve replied but my DM hasn’t been answered

@MrsEAMott Can you please click the link below and send us a DM with your address, postcode, Nectar number, the store this was purchased from and can you send a pic of the item's barcode and the receipt? Thanks, BrianH twitter.com/messages/compo…

@sainsburys pasta is off the menu today!

Still no reply to my DMs!

@sainsburys It was purchased in store and I have the receipt. Thank you

@MrsEAMott Hi there Elizabeth, I'm sorry for the delay getting back to you and the mouldy pasta. Was this purchased instore or online? BrianH

I’ve tried everything and no luck! DM sent, thank you

@johnlewishelp The first order arrived smashed. The replacement order has arrived with the glasses wedged in together. Impossible to separate!. Please advise, again! Thank you

@johnlewishelp The remains of 4 soda glasses! Post Office collection service was used. Please advise, thank you

@sainsburys Thank you! DM sent

@MrsEAMott Hi Elizabeth. I'm sorry the chicken hasn't met our usual standard. Could you pop over a picture of the product barcode and confirm which store you'd purchased it in, your full name, address and Nectar card number using the link below please? I'll do my best to help. Charlotte twitter.com/messages/compo…

@sainsburys Nectar price aside, the quality is still awful!

@Tesco I expect to trim some bits off but the quality of this product is awful. Especially the small portion of dark red giblets!

@marksandspencer a New York salt mill has stopped working after only a month of use. Please can I return? It was an online order. Thank you!

@BootsHelp My parcel was re-routed yesterday and finally arrived like this today, minus the contents! Royal Mail have directed me to you. Please advise, thank you

@marksandspencer an order that I returned on Monday 13th May (via a Simply Food store) appears to be lost in transit. Please advise, thank you!

@sainsburys disappointing quality. Purchased today and discarded more than I used! Full of bone too

@jet2tweets Thank you, DM sent

@MrsEAMott Hi Elizabeth, thank you for reaching out. If you could send us a direct message with your booking reference and email address, we will arrange this voucher for you. Thanks, Helena

@jet2tweets amazing flight home yesterday on LS1202, however no £60 vouchers were given out during disembarkation? Please advise, thank you

@marksandspencer Thank you. PM sent

@MrsEAMott Hi Elizabeth, I'm sorry for the quality of the flowers. Please PM me your email, postal address and order number - Stefan twitter.com/messages/compo…

@marksandspencer received these as an online order. 2 days old and already dying. Such a shame. All care instructions followed too

Thank you. DM sent!

@HarveyNicholsCS please help! 2 children’s wear items (from two recent orders) have become faulty. Thank you.