@BitterMelon_11 @PLDT_Cares Why do support chats feel harder than the actual internet issue sometimes @PLDT_Cares ? lalo na pag paulit ulit ka na lang nageexplain😓😩
Filipino
Violet Barzona
340 posts
@PLDT_Cares Your messenger is just a bot answering. Got no direct response on how my internet connection problem be resolved. To think I even upgraded my plan to have a better connection just to have this internet connection problem experience. 😩
English
Violet Barzona retweetledi
Hayst relate! Pansin ko din wala nang epek yung todo follow up ko sakanila! @ConvergeSupport kelan po kayo kikilos?
bananarobotalien@avillajoaquin
@ConvergeSupport 5 days with no internet. Every follow-up gets the same “please wait, technician will visit soon” script. Still nothing. Paying for a service I can’t even use while customer support plays hide-and-seek disconnecting calls and chat with zero accountability😩😩😩
Filipino
Violet Barzona retweetledi
Violet Barzona retweetledi
@im_ChristianR @PLDT_Cares Ay ako rin ilang araw na akong panay tawag sakanila! Nananadya ata sila eh
Filipino
NTC should really look into how telcos handle their customer service queues and ticket resolutions. Dami nang nagrereklamo🙂
*️⃣ KingQuokkaHannie! 5-Stars⭐⭐⭐⭐⭐ *️⃣@HanJieLeeMin
@PLDT_Cares Worst Phone Call and Chat customer service. Basura! Basura hiring process, basura trabahador, basura QA. Kaya nagiging basura customer service nyo. @PLDTEnterprise @PLDTHome @pldt
English
Violet Barzona retweetledi
Violet Barzona retweetledi
@AkoSiChi1993 @bilyonaryo_ph Oo. ganyan din dati nung 100 Mbps ang sabi pero hanggang ngayon buffering pa rin kami scam 👎 Parang pa swertehan na lang talaga sa box kung aabot ka sa speed na yan
Filipino
@bilyonaryo_ph Speed isn’t the problem anymore. Mas okay sana kung consistent yung connection hindi yung mabilis lang pag madaling araw tapos lag sa peak hours. Reliability at customer service ang kulang talaga 🤔
Filipino
As internet use at home intensifies—fueled by video meetings, online classes, streaming, gaming and the continued shift to work‑from‑home arrangements—households now have access to faster PLDT Home Fiber Prepaid speeds of up to 300 Mbps to support multiple devices and daily digital activities.
Read more: bilyonaryo.com/2026/04/24/pld…
English
@MaryJoyAquqxt @InsiderPHdotcom Correct! Connectivity should be the priority first. Secondary na lang dapat yang mga apps and bundles 🙄
English
@InsiderPHdotcom Maganda pakinggan yung lifestyle driven pero kung limitado ka naman sa choices, parang hindi rin tunay na convenience. Parang mas okay pa rin yung may freedom ka gamitin data mo kahit saan mo gusto.
Filipino
Smart bets on apps and lifestyle services to win subscribers beyond price
READ: insiderph.com/smart-bets-on-…
English
Violet Barzona retweetledi
Violet Barzona retweetledi
@CrizDarrel @PhilstarNews Duda nga rin ako dyan e. Baka sa simula lang yan pero after a month balik na naman sa dating kupad yung internet! Wag papabudol!!
Filipino
@PhilstarNews Supporting the workforce sounds good, pero kung unreliable naman ang connection, parang dagdag problema lang sa WFH setup 😬
Filipino
As rising fuel costs and inflationary pressures prompt a nationwide re-evaluation of daily commutes, PLDT Home is committed to supporting the Filipino workforce.
#BrandSpace
philstar.com/business/telec…
English
Dear Converge hindi po nakakain yung speed boost kung wala kaming internet okay? Focus sa repair, please!Nakaka drain makipag usap sa bot niyo literally 🥲
TITAng KJ 💎😎🍎@apceelog
@ConvergeSupport which part of Yes and Oo don't you understand? I already have 2 tickets, 1 of which you closed without fixing. And you boosted my net till the 30th? AANHIN KO YAN??? @niwre13 help, pls!
Filipino
Violet Barzona retweetledi
Violet Barzona retweetledi
@tannies_ssi7 Same nung April 4 pa walang signal tapos tatanungin ko kung anong problema walang maibigay na matinong reason jusko anong klaseng provider kayo @ConvergeSupport
Filipino
converge ano na? bakit wala pang wifi until now 😭 tangina hindi na ako nakapagvote at stream
Filipino
Violet Barzona retweetledi
Violet Barzona retweetledi
