MyFriendFrankl

*2 weeks. Just feels like 4

@MediacomSupport so now the estimate for restoration of Internet in Valdosta is 9/12. My Internet went out at 9:05 am on 8/30. In this day and age, internet being out for 13 days, nearly 4 full weeks is unconscionable

@Rjspencer221 @MediacomSupport Like the worst slot machine ever

@MyFriendFrankl @MediacomSupport Bru it keep coming in and out for certain periods of time.

@MediacomSupport do we have an estimated time of when the services will be turned back on for Valdosta GA yet or is it still unknown

@Rjspencer221 @MediacomSupport That's worse than just being out altogether

@MyFriendFrankl @MediacomSupport It just came back in a few mins ago again, why y’all wanna torture me

@Rjspencer221 @MediacomSupport nice!! fingers crossed over here

@MyFriendFrankl @MediacomSupport Mines came back in I guess sometime early in the morning homie thankfully.

@Jay2800447919 @yodaxl7 @MediacomSupport Unfortunately not available in our area. At my address at least. There's a waitlist though. Probably take less time to get up and running with TMobile than it's taking for Mediacom to fix our Internet

@yodaxl7 @MediacomSupport It's best for you to get Tmobile unlimited internet which is better

@MediacomSupport no internet for 7 days so far. I live in Valdosta ga. I text Mediacom and it said today by 6pm and text again just now and it said 9-8 by 11:17 pm. What’s going on? My other service like Netflix I won’t able to watch or Disney or HBO.

@Rjspencer221 @MediacomSupport Same. Annoying af

@MyFriendFrankl @MediacomSupport Speaking nun but fax‼️ and they told me my internet should be back on past now and my joint still ain’t on bruh.

@RobertHubbard6 @yodaxl7 @MediacomSupport Another told me that they were waiting for debris removal people and power companies to "release" them to work on things. Seems like it can't be both

@RobertHubbard6 @yodaxl7 @MediacomSupport A support person told me "I assure you technicians are working around the clock to restore your service to your area even if you are not seeing them in your area" when I said I had not seen anyone working on things. I guess they're invisible then

@Rjspencer221 @MediacomSupport It sucks

@MyFriendFrankl @MediacomSupport Fax, makes you wonder. I just need the internet back asap though cause I miss watching yt and playing online man. Been so bored not being able to do much

@Rjspencer221 @MediacomSupport Internet only too. Good question though. I wonder if it's just Internet or Internet and cable

@MyFriendFrankl @MediacomSupport Dayum. Lemme ask you this tho, do you have both cable and internet through mediacom or just internet. Cause I’m actually curious to know if it’s only the internet that’s out or both internet and cable, And I wouldn’t know because I only use the internet fam.

@MediacomSupport I sent a message as requested. I received no reply. Why am I asked to "send us a DM" and I get no reply?

@MyFriendFrankl Hello and thanks for reaching out to us. Please send us a DM with either your account or phone number if we can be of assistance. ^MM twitter.com/messages/compo…

.@MediacomSupport Now your app says 9/8 for service restoration to 31602! This is ridiculous! It started as 9/3 and now this?? Time to look for another Internet/digital cable provider

@MediacomSupport I sent a DM as requested. No reply or acknowledgement. No internet and ghosting after contact was solicited by Mediacom.

@forcedesign @MediacomSupport Completely. And when I send them a "DM" as requested, I get an initial response with no reply following. I'm beyond frustrated by this extremely poor service

@MyFriendFrankl @MediacomSupport True! Regardless, it will have been over a week without and that’s unacceptable

@Rjspencer221 @MediacomSupport Welp, it's 9/8 at 11.17 pm central (so 9/9 for us in eastern time) for a new estimate now. So so long to load anything at all

@MyFriendFrankl @MediacomSupport Fax, take everything with a grain of salt. And the data for the phones ain’t all that good either. Them links take 3 decades to load in

@Rjspencer221 @MediacomSupport Not to be cynical, but that "working towards it" is telling to me. The estimated times and dates have moved several times, which also does not inspire confidence

@MediacomSupport For anyone else who is curious about the services, we should be good tomorrow. Idk tho

@Rjspencer221 @MediacomSupport Hope springs eternal

@forcedesign @MediacomSupport Exactly. Incredibly frustrating and with useless expected restoration times

@MyFriendFrankl @MediacomSupport At first it was 9/3, then 9/4, and now 9/6 🙄🤦🏻‍♂️

.@MediacomSupport When do you anticipate restoration of services for 31602 area?

@MediacomSupport @JuristDoctor And it's extra infuriating that we're directed to a website when it's nearly impossible to access due to no Internet and limited cell service. And that website directs customers to this Twitter account anyway

@JuristDoctor Hello The Jurist Doctor. For updates regarding the restoration efforts in the Valdosta area related to damages from Hurricane Idalia, you can visit mediacomcc.custhelp.com/app/answers/de…. Our crews continue repairs as areas are released for entry and power restoration is completed. ^LP

@MediacomSupport We desperately need an actual realistic estimated time for service restoration instead of simply moving the date ahead two days at a time over and over.