ShiftKey

@SparkMedia41627 Hello. We see that you have also messaged us on Instagram. Please check your DMs.

@MyShiftKey I really need somebody from top management because now I just went on your site and it’s saying that my background check hasn’t even been ordered. It has been ordered. That’s what all the customer service calls that I’ve logged in where I’ve been told that it’s in review!

@MyShiftKey I turned in all my documents. keep sending me the same message that my Iowa State adult and child abuse registry is invalid and it’s not. I did all the modules that was what I had with my travel agency I would not have been able to work in Iowa had that notbeen valid!

@Noel_Letterman8 Ho Noel. If you need assistance, please email us at resolutions@shiftkey.com or you can contact our Help Desk at (214) 257-8686 Monday - Friday 8am - 5pm CT.

@MyShiftKey I need yall to hit my inbox asap ( Hold the Rocky )

@pinenuts_priest Hello Pinenuts, We appreciate you providing us with this feedback. Please continue to provide us with any other feedback that you may have at resolutions@shiftkey.com.

Mike Vitek, CEO of ShiftKey, discusses how their innovative SAMI product and strategic growth have positioned ShiftKey as a $2B tech unicorn tackling healthcare staffing challenges. #NYSEFloorTalk with @JudyKShaw | @MyShiftKey

@Coykendall53152 Thats great to hear Sam! Thank you for sharing your experience! 💚

@MyShiftKey @AuthorityMgzine It’s been great for me to be with my kids and work .

“I don’t want people to have to choose between being there for their kids and having to work.” - Regan Parker in @AuthorityMgzine Read about her visionary outlook on work & resilience and how ShiftKey makes this a reality for licensed professionals: bit.ly/3YcVhvO

@CarmenU382560 Hi Carmen. We're sorry to hear that you are having issues with your payments. We would like to take a look into this and get this resolved ASAP. Please email us at resolutions@shiftkey.com with the shift details and our team will have this reviewed.

@MyShiftKey This is so concerning

TODAY, we’re launching the Schedule Automation Marketplace Integration “SAMI,” a first-of-its-kind system that combines the full power of ShiftKey’s workforce marketplace and OnShift’s dashboard view and data.

@evecarrera02 Hi Eve. We're sorry to hear that your getting an error. We have not received any reports of our app being down. If you continue to have this issue please email us at resolutions@shiftkey.com or call us at (214) 257-8686.

@MyShiftKey is the app down today? It gives an error 403 when I try to log in

@CharlotteS77158 Hello Charlotte, We are sorry that you have had this experience. We would love the opportunity to assist with issues that you may have had. Please contact our Help Desk at 214-257-8686, or email us at resolutions@shiftkey.com.

@davioniarenee Hello. The app should be working. We apologize for any inconvenience.

@__4theloveofk Hi there! We're sorry to hear that you're having issues with getting your pay resolved. Please email us at resolutions@shiftkey.com with the shift information and we will look into this.

Do yall train yall employees to say just bear with me for two more moments every 3-4 mins @MyShiftKey ? Cause that’s all they know how to do

@KendallGan17652 Hi Kendall, It appears that the payment has failed because the card we have on file is either invalid or inactive. Please login to your ShiftKey account to update your card information. Once updated please contact payupdate@shiftkey.com to have the payment reissued.

@MyShiftKey how do you explain this? I have not received payment for my shift that I worked on October 28, 2024.

@__4theloveofk Hi there! We're sorry to hear that you're having issues with pay. Please email us at resolutions@shiftkey.com or contact our helpdesk at (214) 257-8686 Monday - Friday 8am - 5pm CT. We'd like to get this resolved ASAP.

@MyShiftKey i didn’t wait to work so why aim waiting to be paid ? Then im keep getting the run around because yall don’t Evan have a real number I’ve been on hold waiting to talk to somebody . This is bad business fr

@KendallGan17652 Hi Kendall, It appears that the payment has failed twice because the card we have on file is either invalid or inactive. Please contact payupdate@shiftkey.com to have the payment reissued once your card has been updated.

@MyShiftKey I still have not been paid for an October 28th shift. I’ve talked to several of your agents and they’ve all tagged the supervisor to review the problem and I’m still getting the run around. Can someone contact me other than the agents.

@AnaMMartinezEs1 Hello Ana, Thank you for taking the time to write this. We are thrilled that you are enjoying the Shiftkey platform. Please do not hesitate to reach out to us should you need any assistance.

I’m solid booked through December 30th @myshiftkey thanks 🙏 January I’ll plan in a week or so when everything is populated on the platform. I’ll be joining family for New Year’s & then back to work January 2nd in Maryland.

@giannal73482195 Hello Gianna, We're sorry to hear that you are missing pay. Please email us at resolutions@shiftkey.com with the date of the shift in question and we will look into this.

ShiftKey makes flexibility a reality for independent licensed professionals in search of balancing work and life. The work you want, when you want, for the pay you want. Discover how ShiftKey puts the power in your hands ⬇️

@giannal73482195 Thank you for taking the time to write this review, and for bringing this to our attention. Please email us at resolutions@shiftkey.com with the date of the shift in question. We would like to make this right.

@CuzISaidSoBrat Yes, our app is currently down. We are working on getting this fixed ASAP. We apologize about any inconvenience this may be causing.

@MyShiftKey Is the app down again?

@cjrobinson831 Hello Chazaray. We're sorry to hear that you're having issues with Branch. If you need assistance please reach out to Branch directly at support.branchapp.com or call Branch’s 24/7 card support line at 1-833-994-0430.

@NYSE @MyShiftKey @JudyKShaw @MyShiftKey How about you drop the branch app. The daily pay service is trash. I can’t reach anyone to correct the issue.

@parbreaker71 We're sorry to hear that you haven't been able to get ahold of anyone. Please send an email to resolutions@shiftkey.com so that we can assist.

@MyShiftKey Hello! I need some real #CustomerService! @MyShiftKey #Terrible #BotService #nursing #contract

@MyShiftKey, can you please provide a human and phone number for customer service? I think you made a billing error.