Myprotein US

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Myprotein US

Myprotein US

@MyproteinUS

We've moved to @Myprotein 👀 check it out for workout and recipe inspiration as well as some memes thrown in. Or head to @myprotein_cs for Customer Service

Katılım Ağustos 2013
420 Takip Edilen5.2K Takipçiler
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Myprotein US
Myprotein US@MyproteinUS·
We've moved to @Myprotein 👀 Go give it a follow for all the inspiration and motivation you need. 💪 Or contact @Myprotein_CS for customer service
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Myprotein US
Myprotein US@MyproteinUS·
@butasingh1234 Hi Buta. Please let us know which product you need to know about in a direct message and we can follow up. Thank you! -Dan
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Myprotein US
Myprotein US@MyproteinUS·
@SebastianPalka Hello. I'm sorry to hear of your issues with delivery. Please direct message us with your details and the customer service team can assist with this. Thank you. -Dan
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Myprotein US
Myprotein US@MyproteinUS·
@sssdotcom Hello, I have found you message and responded to it. Please see my message for more information. Thank you. - Tom
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S-S-S
S-S-S@sssdotcom·
@Myprotein and @MyproteinUS. Here is a classic example of how a customer representative provokes a customer. This guy JAMES had no answer to any of my question. Order # 276705078 was placed on 1st March.
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Myprotein US
Myprotein US@MyproteinUS·
@SinghhParas Hi Paras. I'm sorry to hear this. Can you please send us a DM with further details on this so our team can investigate this for you? -Jack
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Paras Singh
Paras Singh@SinghhParas·
@Myprotein_CS @MyproteinUS You guys totally suck. Totally frustrated and disappointment. It's been 10 days and no update on my order even after following up for so many times through Instagram, Facebook, Twitter. I see it's a common issue everywhere (see attached pics).
Paras Singh tweet mediaParas Singh tweet mediaParas Singh tweet media
Paras Singh@SinghhParas

@MyproteinUS Is there any customer service available in India? I see here the warehouse is unable to cope up with the orders and they don't even care about replying to their customers.

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Myprotein US
Myprotein US@MyproteinUS·
@ItsBarraza Hey. Thanks for your query. We don't have a sample size in the pea protein just now, it's in 2.2lbs and 5.5lbs bags. Sorry about that. Samples can be found here: us.myprotein.com/nutrition/samp… If you haven't seen, there are some reviews on-site, so maybe check those out? -Dan
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Myprotein US
Myprotein US@MyproteinUS·
@19Scoobydoo95 Hello! Sorry to hear your issue is on-going. We would like to help resolve this. Please chat with us in DMs so we can assist. Thank you! -Dan
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Harry Potter
Harry Potter@19Scoobydoo95·
@MyproteinUS step up your customer service. Ordered from you in the summer for the first time and again this month, both resulting in problems. Silly me, should have learned the first time...
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Myprotein US
Myprotein US@MyproteinUS·
@fuckyungkona Hello! I'm sorry to hear of your issues with delivery. Please direct message us with your details and the customer service team will be happy to assist. -Dan
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Nick
Nick@fuckyungkona·
@MyproteinUS I especially like how you “send” stuff that says it was delivered but I never got it
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Myprotein US
Myprotein US@MyproteinUS·
@TomEmberger Hey. Sorry if you cannot DM us here, the options should be showing. If not, please can you contact us via the site (message service there), or on Facebook/Instagram if you have those? We have customer care on these sites too. Many thanks for your co-operation. -Dan
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Tomrade Borgar
Tomrade Borgar@TomEmberger·
@MyproteinUS Sure. I don't believe there is an option for me to DM this myprotein account. Does it need to follow the person sending the DM?
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Tomrade Borgar
Tomrade Borgar@TomEmberger·
@MyproteinUS can I get some customer support for an order that doesn't appear to ever have been shipped? Message center not responding, phone support line is down, this was ordered weeks ago
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Myprotein US
Myprotein US@MyproteinUS·
@VIP3R187 Hi again. We do not wish to cause any disappointment and regret any delivery issues. Let us know more in the DM so we can feedback to the courier. Thank you. -Dan
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VIPER
VIPER@VIP3R187·
Thank you for not contacting usps about my package after i had contacted you @MyproteinUS I had To go out of my way to get my package this morning. Bad customer service = bad product reviews #badcustomerservice
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Myprotein US
Myprotein US@MyproteinUS·
@Fat_Tony__ Hi again. Please send us a DM here, so we can assist further or chat to us wherever you were discussing your issue before and the customer services team will help. Thank you. -Dan
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Myprotein US
Myprotein US@MyproteinUS·
@R0cky145 Sorry to hear about this! Can you drop us a DM so we can assist you with this? -Tim
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Myprotein US
Myprotein US@MyproteinUS·
@angelhan1989 Hello there. We are working through our messages and if you have sent a DM over we will get back to you as quickly as we can to assist. Thanks for your patience. -Tim
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angelhan1989
angelhan1989@angelhan1989·
@MyproteinUS Why do you keep replying to people’s complaints to drop a DM to your customer service department?? There is no respond from customer service department!!Terrible company, claim free shipping over $49 order, my order over $50 and i’m being charge $38 for delivery fee
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Myprotein US
Myprotein US@MyproteinUS·
@FrankTheSmith Hi Frank, sorry to hear this. Can you drop us a DM so we can assist you with this? -Tim
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Myprotein US
Myprotein US@MyproteinUS·
@raul0002 Hi there, you can contact through our Customer Service Twitter account for assistance with this. -Tim
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Rahul Panchal
Rahul Panchal@raul0002·
@MyproteinUS Customer Service on your website? I have tried it. They themselves made a mistake for which I'm facing the issue
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Rahul Panchal
Rahul Panchal@raul0002·
Very dissapointed with @MyproteinUS. For your mistakes and system issues, I need to pay extra money to return package for no reason. Customer service not helping. Never going to buy again.
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Myprotein US
Myprotein US@MyproteinUS·
@raul0002 Hi Rahul. Can you drop us a DM through our Customer Service account so we can help you with this? -Tim
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Rahul Panchal
Rahul Panchal@raul0002·
@MyproteinUS First enable your DM so I can message. The place I originally chatted did not help me.
Rahul Panchal tweet media
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Myprotein US
Myprotein US@MyproteinUS·
@raul0002 Hi again. If you are having issues with direct messages here, please contact us in the place you originally chatted and we will continue to assist. Many thanks/ -Dan
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Myprotein US
Myprotein US@MyproteinUS·
@jeffleach Hi Jeff! Can you drop us a DM so we can help with this? -Tim
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