Myprotein US

We've moved to @Myprotein 👀 Go give it a follow for all the inspiration and motivation you need. 💪 Or contact @Myprotein_CS for customer service

@butasingh1234 Hi Buta. Please let us know which product you need to know about in a direct message and we can follow up. Thank you! -Dan

@MyproteinUS what is the shelf life

@SebastianPalka Hello. I'm sorry to hear of your issues with delivery. Please direct message us with your details and the customer service team can assist with this. Thank you. -Dan

@shaned1874 @MyproteinUS It is nice if it is delivered. Agree. Mine got wrongly delivered by parcel company and @Myprotein @MyproteinUS does nothing to help even it is not my fault. Enjoy it lucky you @shaned1874

@sssdotcom Hello, I have found you message and responded to it. Please see my message for more information. Thank you. - Tom

@Myprotein_CS Already did, but no one is replying @MyproteinUS @MyproteinUS

@Myprotein and @MyproteinUS. Here is a classic example of how a customer representative provokes a customer. This guy JAMES had no answer to any of my question. Order # 276705078 was placed on 1st March.

@SinghhParas Hi Paras. I'm sorry to hear this. Can you please send us a DM with further details on this so our team can investigate this for you? -Jack

@Myprotein_CS @MyproteinUS You guys totally suck. Totally frustrated and disappointment. It's been 10 days and no update on my order even after following up for so many times through Instagram, Facebook, Twitter. I see it's a common issue everywhere (see attached pics).

@ItsBarraza Hey. Thanks for your query. We don't have a sample size in the pea protein just now, it's in 2.2lbs and 5.5lbs bags. Sorry about that. Samples can be found here: us.myprotein.com/nutrition/samp… If you haven't seen, there are some reviews on-site, so maybe check those out? -Dan

@19Scoobydoo95 Hello! Sorry to hear your issue is on-going. We would like to help resolve this. Please chat with us in DMs so we can assist. Thank you! -Dan

@MyproteinUS step up your customer service. Ordered from you in the summer for the first time and again this month, both resulting in problems. Silly me, should have learned the first time...

@fuckyungkona Hello! I'm sorry to hear of your issues with delivery. Please direct message us with your details and the customer service team will be happy to assist. -Dan

@MyproteinUS I especially like how you “send” stuff that says it was delivered but I never got it

#TeamMyprotein is about to get bigger. Stay tuned 09.16.2020 #Myprotein #FuelYourAmbition

@TomEmberger Hey. Sorry if you cannot DM us here, the options should be showing. If not, please can you contact us via the site (message service there), or on Facebook/Instagram if you have those? We have customer care on these sites too. Many thanks for your co-operation. -Dan

@MyproteinUS Sure. I don't believe there is an option for me to DM this myprotein account. Does it need to follow the person sending the DM?

@MyproteinUS can I get some customer support for an order that doesn't appear to ever have been shipped? Message center not responding, phone support line is down, this was ordered weeks ago

@VIP3R187 Hi again. We do not wish to cause any disappointment and regret any delivery issues. Let us know more in the DM so we can feedback to the courier. Thank you. -Dan

Thank you for not contacting usps about my package after i had contacted you @MyproteinUS I had To go out of my way to get my package this morning. Bad customer service = bad product reviews #badcustomerservice

@Fat_Tony__ Hi again. Please send us a DM here, so we can assist further or chat to us wherever you were discussing your issue before and the customer services team will help. Thank you. -Dan

@R0cky145 Sorry to hear about this! Can you drop us a DM so we can assist you with this? -Tim

@angelhan1989 Hello there. We are working through our messages and if you have sent a DM over we will get back to you as quickly as we can to assist. Thanks for your patience. -Tim

@MyproteinUS Why do you keep replying to people’s complaints to drop a DM to your customer service department?? There is no respond from customer service department!!Terrible company, claim free shipping over $49 order, my order over $50 and i’m being charge $38 for delivery fee

@FrankTheSmith Hi Frank, sorry to hear this. Can you drop us a DM so we can assist you with this? -Tim

Maybe one day @myproteinus will send my order. Pray for me. instagram.com/p/CF44JQ3ptsr/…

@raul0002 Hi there, you can contact through our Customer Service Twitter account for assistance with this. -Tim

@MyproteinUS Customer Service on your website? I have tried it. They themselves made a mistake for which I'm facing the issue

Very dissapointed with @MyproteinUS. For your mistakes and system issues, I need to pay extra money to return package for no reason. Customer service not helping. Never going to buy again.

@raul0002 Hi Rahul. Can you drop us a DM through our Customer Service account so we can help you with this? -Tim

@MyproteinUS First enable your DM so I can message. The place I originally chatted did not help me.

@raul0002 Hi again. If you are having issues with direct messages here, please contact us in the place you originally chatted and we will continue to assist. Many thanks/ -Dan

@MyproteinUS Still unable to access DM

@jeffleach Hi Jeff! Can you drop us a DM so we can help with this? -Tim