Customer Care Support

@MuganwaMusafiri @NALAmoney Sorry for the inconvenience caused please Via DM share your email address and reachable phone number twitter.com/messages/compo…

@NALAmoney Hello my friend sent Money on wrong number and wrong country is any way to get back please? DM for details Thanks

@tiffanygold42 @NALAmoney Sorry for the inconvenience caused please Via DM share your email address and reachable phone number twitter.com/messages/compo…

@NALAmoney I sent a dm no respond Give me my money @NALAmoney

@NALAmoney give me my money back it’s been 17 days for my first transaction and 7 days for my second transaction @NALAmoney

@spacexhorricky @Benji_Fernandes @NALAmoney Sorry for the inconvenience caused please Via DM share your email address and reachable phone number twitter.com/messages/compo…

@Benji_Fernandes Its been 3 days my friend from UK is trying to send me money. but she's still on waitlist. Any help or statement on this? Cause I want her to only use @NALAmoney obviously its the best and I trust it more than any other competitors with best exchange rates.

@MaggietheMezzo @Safaricom_Care @NALAmoney @SafaricomPLC @CBKKenya Sorry for the inconvenience caused please Via DM share your email address and reachable phone number twitter.com/messages/compo…

Hello @Safaricom_Care someone sent money via @NALAmoney but it never reached me. Where is it? I've tried calling Safaricom but only get Zuri, who hasn't been helpful. Can we please track, explain and resolve this because it has already been 7+ days! cc: @SafaricomPLC @CBKKenya

@Chahali @NALAmoney Sorry for the inconvenience caused please Via DM share your email address and reachable phone number twitter.com/messages/compo…

.@NALAmoney 24 hours later, still "processing" and Kiara - who never greets a customer - says "there's nothing we can do." 😡

@Al_MahdiSL @Benji_Fernandes @NALAmoney Sorry for the inconvenience caused please Via DM share your email address and reachable phone number twitter.com/messages/compo…

@Benji_Fernandes @NALAmoney I sent a transaction to TZ via MPesa 3 days ago and it is still not delivered and I am not getting support from your team. I am aware Voda/Mpesa are live and dont have issues so the problem is within NALA. Please refund my money otherwise.

@Olaideteniola3 @NALAmoney Sorry for the inconvenience caused please Via DM share your email address and reachable phone number twitter.com/messages/compo…

@NALAmoney @NALAmoney still no update, return my fund back to my account. I'm not interested in the transaction again. This is really bad 👎, no contact number to call, mail is not addressing the issue and no update from i. App chat.

Watch this space! 😎 #TheNextBillion

@OlaoluwaKash @NALAmoney Sorry for the inconvenience caused please Via DM share your email address and reachable phone number twitter.com/messages/compo…

@NALAmoney Why’s ur DM closed??? I have issue withdrawing from my NALA wallet to my Bank account and I’ve been trying so hard to get this fixed. Can you help me please?