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Nextiva

@Nextiva

Build amazing customer experiences with Nextiva’s AI-powered platform. ☁ #AmazingService #TeamNextiva

Scottsdale, Arizona Katılım Ekim 2008
251 Takip Edilen21.3K Takipçiler
Tanning Salon Don
Tanning Salon Don@TheSalonDon·
Setting up a calling center. Does anybody have experience using Ring Central?
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Jason
Jason@JasonDWeinstein·
@TheSalonDon @Nextiva. I started using voip in my business in 2008. Seen them all. Also phonelady (dot) com for quality phones at a fraction of the price. Polycom is what we used.
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Nextiva
Nextiva@Nextiva·
@TheSalonDon We should set up a discovery call. Would love to talk through your salons needs and the experience you want for your clients. 💙
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Nextiva
Nextiva@Nextiva·
@anil_idnani Hey Anil. Alex here! 👋 I am going to look into this for you. Would you please DM me and share your account # with me? That will help me pull up your account from the backend and see where the communication breakdown is happening and help around this!
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Anil Idnani
Anil Idnani@anil_idnani·
@Nextiva very poor customer service where sales person sold me a call center plan and i am a small business owner. I am tired explaining each and every different customer service person the history and no one apparently knows what to do. I wish i did not signed a contract
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Nextiva retweetledi
Kevin Wickiser
Kevin Wickiser@KevinWickiser1·
Your employees have better things to than to answer the same question over and over again. IVA lets your staff stay engaged with meaningful tasks, helping you retain talent and improve your bottom line.
GIF
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Nextiva retweetledi
Squeeze Growth
Squeeze Growth@SqueezeGrowth·
Nextiva is an ideal platform for business communication. With its cloud phone system and customer engagement tools, you can comfortably handle business calls and manage multiple communication channels. However, if you are looking for alternate options, ... squeezegrowth.com/best-nextiva-a…
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Nextiva
Nextiva@Nextiva·
Why partner with Nextiva? Press play to hear from @VesuvITas Chief CX + AI strategist, Sebastian, on why!
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Nextiva
Nextiva@Nextiva·
@sofieschoice1 You have "All" selected. If you go into the "requests" section in your chat, you will likely find our dm's.
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MG
MG@sofieschoice1·
@Nextiva No you have not.
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MG
MG@sofieschoice1·
@Nextiva very angry customer here. No response from escalations..my on-boarding isn't complete and everyone just not responding...who can I file a complaint with besides escalation they have done nothing.i mean nothing
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Nextiva
Nextiva@Nextiva·
@sofieschoice1 We have not received a response from you. If you'd like to respond to this message with your first/last name or email...that would help us, help you faster.
Nextiva tweet media
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Nextiva
Nextiva@Nextiva·
@sofieschoice1 MG, we sent you a DM asking for your account # and have been waiting for your reply.
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MG
MG@sofieschoice1·
@Nextiva Are you going to DM me
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Nextiva
Nextiva@Nextiva·
@VipinSingh08840 A quick resolution is our intention. I am sending you a direct message now to confirm your account #. Thank you for your patience, we've got your back.
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Vipin Singh
Vipin Singh@VipinSingh08840·
@Nextiva Thank you for commenting here. I will appreciate a quick resolution. Also, as I have not heard from anyone on the support or service team for several days, including the rep who sold me the money-back guarantee for the onboarding fee, I have disputed the credit card charge.
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Vipin Singh
Vipin Singh@VipinSingh08840·
Warning: @Nextiva XBERT AI receptionist couldn’t capture a simple spelled email address. $99 onboarding w/ refund guarantee. No response. #AI
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