Zoom

@FAguiga Hi there! Would you please send us a DM with the email address linked to your Zoom account? twitter.com/messages/compo…

@Zoom Hello Zoom, You have my subscription fee hanging somewhere in your system and you aren't cooperating from your end to release it back to me.

Nearly 3,000 of you applied. Now, we can’t wait to reveal the Solopreneurs who are showing the world what it means to combine creativity, technology, and purpose. Stay tuned tomorrow!

@JaswantKan27534 Hi there. Please send us a DM so we can get more information about your concern and assist you better.

@Zoom All big fraoud on my behalf Reqwest to zoom all team member check & action

@saini_69 Hi there! Are you getting any error codes or messages when attempting to log in?

Hello @Zoom why my account is suspended. Please advise

@MunaElMasriya Hi – thanks for bringing your concern to our attention. We'd like to look into this and help, could you send us a DM with more details?

@Zoom Why on earth cannot we download mtgs transcription given that we pay subscription? The display is awful not reader friendly at all.

Taking a poll 👇

@oladeletrinity Hi Oladele, we've seen and responded to your DM. Let's continue our conversation there.

@Zoom I made payment for a month which supposed to expire on the 2th of May but am seeing 27th of April. Can you correct this error

You don't want to listen to voicemails (and we don't blame you). Cool. Now you don’t have to. Zoom Phone turns them into action. Hey IT, give the people what they want. Give them Zoom.

@Pro_SO1 Hi there. If you have a Pro account, but your account is showing as Basic, you may not have a license assigned to you or may be signed in to the wrong account. Check this article to know how to resolve this issue support.zoom.com/hc/en/article?…

@Zoom I have upgraded to pro today but your ridiculous software still thinks Im limited to 40mins. No proper support as per usual. Ahould I just ho back to teams?

@EvanKirstel Absolutely! Let’s get in touch — we’ve sent you a DM with details.

@Zoom Phone-as-a-feature is becoming phone-as-an-AI-workflow — a quiet but huge shift. Would love to have @Zoom on @techimpactTV to walk through the playbook. Open invite.

@k42759855 Hi! Thank you for reaching out to us. We'd like to look into this and assist – will you please DM us with details like the email address that is linked with your account? twitter.com/messages/compo…

@Zoom - Do u hire stupid people in ur Org? I requested a basic detail of reimbursement & evrytime I get a fake claim 4m Lawrence with no relevant details. Its been few mail exchanges & I am losing my patience! If u r Fake accept it incase not be professional!

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@aaholidays1 Hi there, could you please send us a DM with your details so we can look into this for you? twitter.com/messages/compo…

@Zoom This is our third attempt to received confirmation that our account has been credited we cancelled the account on April 24 at 900am @3:00pm Zoom charged us an additional month. We canceled it by the deadline you owe us a Refund now

‘Let’s sync real quick’ … and suddenly your day looks very different 😅

@udaysubbarayan Hi Uday! Thanks for taking the time to share your feedback. We'll pass this along to our product team for review and consideration in future updates. If you have any other feature requests, you can also submit them through the app. Here's how: bit.ly/3WTCFDz

@Zoom “Can you stop sharing your screen? I want to share my screen” This is commonly used in Zoom meetings. Please come up a solution for multiple screen sharing! Thanks

@burdmanorama Hi there, we've seen and replied to your DM. Let's continue the conversation there.

@Zoom How do I contact a human to cancel ongoing monthly charges - I’ve tried the ai phone agent, the virtual agent, the web site, the app and now I’ve gotten @AmericanExpress to get involved by disputing a charge. Ridiculous predatory behavior

Zoom Contact Center gives you all the info before your call even starts. No starting over. No Deja Vû. No starting over. No Deja Vú. Hey IT, give the people what they want. Give them Zoom.

@CACandChill Hi Dmitriy, could you please send us a DM with your details? We'd like to look into this. twitter.com/messages/compo…

@Zoom I've been getting billed for multiple licenses that we're not using (only several users on the account and we are getting billed for two extra) and there are NO options to even remove licenses anywhere on the dashboard. When i reached out to support they sent me terms in the contract. You hide where we can remove seats/licenses and then say its non refundable? Why don't you just equate licenses to the numbers of users on the account? Sleazy way to do business

We completely understand your frustration and apologize for this experience. Where appropriate, we have taken action against the senders based on our investigation. We're aware that some users misuse Zoom to send unsolicited marketing, spam, and meeting invites. Our Trust & Safety team employs both automated and manual tools to combat these issues. We're always looking for ways to improve and will pass this feedback along to the appropriate team. Should you encounter similar issues in the future, please continue to use our Trust & Safety webform: zoom.us/trust-form

@Zoom I have already done that, but i am still receiving unwanted invitations by your members. I did NOT sign up for them and I am tired of getting them all the time. I unsubscribe, but then I get another invitation from another member of Zoom. It’s maddening, and it has to stop.

@zoom, the popular web conferencing utility is spamming their users with zoom invitations from individual entities and while you can unsubscribe from the individual users, there is NO global unsubscribe option. So, you get multitudes of spam and cant stop it.

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