NewYorkSportsClubs

In continued adherence with governmental guidelines concerning COVID-19, all of our clubs remain closed and all memberships have been put on freeze. For more information, visit: bit.ly/2XhRGRz

To our community, in adherence with State and Federal guidelines concerning COVID-19, all of our clubs are temporarily closed until further guidance from the state governments. For assistance please contact heretohelp@newyorksportsclubs.com.

@pobegum Hi! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC why are the group fitness classes still open? Close the group fitness classes keep the gym open but the classes need to be cancelled. THINK OF YOUR INSTRUCTORS

@KarynPG Hi Karyn, We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC please send an update about what’s going on with memberships. We can’t all pay for an unusable service rn... #coronavirus #whatsup

@Guillearacena Hi there! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC @ClubsHereToHelp I'm wondering if since you are closing your doors to the public because the COVID-19 and the lock down you also are going to stop the charges for this month, since we are not going to be able to use the facilities.

@mofeece Hi there! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC as usual terrible communications from you regarding #coronavirus, club safety and what closing your clubs means to members. Yet another reason to consider leaving once we’re all past this.

@redlionny Hi there! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC - are you going to post about refunds for March memberships due to Covid-19 closures? And probably April too? Something should be posted and emailed to members ASAP on what your policy will be... other gyms have already.

@ZebraCaking Hi there! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

We’ve teamed up with @Flywheel to bring you the new level of ELITE fitness. DM to learn more!

@natashashumny Hi there! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC Hi can you please help me. I cancelled my membership in person today (I called before March 1 and couldn't get to the gym before today) I also don't want to be charged for March because of the state of emergency in NYC for Corona Virus. Please waive March and any April fees

@ritualwerk Hi there! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

#nyccoronavirus friends, are you still going to the gym? Using machines and equipment? What about fitness classes?

@BakerBaker1_9 Hi there! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC lmk what you’re doing for #COVID19 bc your website says 0

@edan1429 Hi! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC @NYGovCuomo Why is #NYSC charging $15 a month for freezing their membership due to the corona virus. There should be no monthly charge. Please investigate #NYSC My Friends are Upset No communication

@sassy429 Hi Jaclyn, We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

any word on gyms alleviating membership without penalty until this subsides? #coronavirus @NYSC @CrunchGym @Equinox

@ShanaLovesAll Hi there! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC y’all have ZERO response to #COVID19 ?? Like, nothing at all??

@LindseyShaps Hi Lindsey, We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC will you be freezing memberships and halting collecting fees while your closed due to COVID-19? I’m not paying for a gym i can’t use.

@KathleenVizueta Hi Kathleen, We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@nysc i have to pay $15 a month to have my account frozen during our current crisis? Can you waive the frozen fees? #COVID19

@NeuroscienceLaw Hi there! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@nak1111 Hi Nancy, We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@sorryknope Hi there! We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.

@NYSC hey @nysc - tried to cancel my membership today over the phone and was told that that's not possible unless I physically come in. Due to the coronavirus outbreak in NYC, I was forced to leave the city and there's no way for me to physically get to an NYSC gym (1/2)

@MartaGeeYT Hi Marta, We apologize for the delay as we’ve been dealing with many members. In order to best assist you please email heretohelp@newyorksportsclubs.com, so that our member services team can help you. Thank you.