NatWest International

@CheesyLeft Hi there, could you pop me over a DM with your full name, sort code and post code using the link please and I'll have a look into this for you 😊 ~ Louise

@NatWest_Int is @Govgg allowed to randomly take £22 from my bank account without asking me first or giving me any kind of notice or warning prior? I'm now -£9 in unarranged overdraft as a result.

@moonsparrot Hi there👋 Good morning I'm very sorry to hear of your experience. Please send us a DM and we can try our best to help you. ~ Fionnuala

@NatWest_Int its exceptionally rude to simply hang up the phone rather than answer the call, if you are busy in Gibraltar, then please have a queuing system. 2 rings, 2 engaged tones, then cut off is unacceptable.

@StormJewel We cannot DM out , when you message us you would need to DM us. You can also call us on 03457 888 444. If you are not an NatWest international customer DM us at @NatWest_Help Mike

@NatWest_Int Sorry I don't understand, where is the link, thanks

Important update - We're pleased to let you know that our branch at 55 Line Wall Road in Gibraltar has reopened now. Thanks for your patience during this time.

@babbit_janeway If you have any other questions please don't hesitate to reach out again and let us know 😀 ~ Amy

@NatWest_Int Ah, okay. Thank you for explaining, appreciate it!

@NatWest_Int Hi, I've created one of your new virtual debit cards but cannot see any way to actually top it up with money so I can use it. Can you explain how please? Thanks.

@StormJewel Try is direct link and send us a DM this way!😊

@NatWest_Int Thanks for replying however the DM feature is not working, please can you DM me instead

@babbit_janeway Virtual cards add extra security by keeping your real card details safe, give you instant access without waiting for a physical card, and are ideal for safer online or subscription payments 😊 Mike

@NatWest_Int Oh. I thought it was like a seperate pot I could transfer money into, like a budget for travel etc. that's kept to one side. So what's the benefit / difference of using one, and not your main debit account? Thanks for replying! ☺️

@StormJewel Thanks for getting in touch, I'd love to make sure you get the support needed today! Can you just pop us a DM with more info on what's happened as well as your full name, sort code and post code so we can get things looked into further for you? ~Rachel🌸

@NatWest_Int Don't expect them to reply to you regardless

Important Information! Our 55 Line Wall Road Gibraltar branch is currently closed due to a building maintenance issue. 57 Line Wall Road is open with a reduced service. You can still use online banking & the mobile app to do most of your banking. Apologies for any inconvenience.

Happy New Year! We hope you had a relaxing festive break and are ready to make 2026 the best one yet.

@CheesyLeft Hi there! Happy Christmas! Send me a DM with more info on what branch you'd be closest to and we can take a look! -Erin

@NatWest_Int hey are you still open Today and if so, when to? I need to deposit some money in branch to prevent overdraft fees. 🇬🇬

Big plans, small plans, or no plans at all - whichever way you're spending this Christmas, we hope you find some time to relax.

Season's Greetings! 🎄 🎁 ⛄ Here's a reminder of the opening times for our GIbraltar branch over Christmas and New Year. If you require help or support, Cora, your digital assistant, is available 24/7 to help answer your day-to-day banking queries.

Season's Greetings! 🎄 🎁 ⛄ Here's a reminder of the opening times for our Jersey, Guernsey and Isle of Man branches over Christmas and New Year. If you require help or support, Cora, your digital assistant, is available 24/7 to help answer your day-to-day banking queries.

@HipnoGray Thanks for that Graham! - Tara

@NatWest_Int Done, Sam👍

@NatWest_Int @iombank I would like thank your agent Leah Stewart for excellent customer service. I had waited almost 4 weeks for your call centre to resolve my issue and they had not.😥 She got it sorted in 10 minutes. Amazing⭐️⭐️⭐️⭐️⭐️

Season's Greetings! 🎄 🎁 ⛄ Here's when our Jersey, Guernsey and Isle of Man branches are open over Christmas and New Year. If you require help or support, Cora, your digital assistant, is available 24/7 to help answer your day-to-day banking queries.

Season's Greetings! 🎄 🎁 ⛄ Here's when our Gibraltar branch is open over Christmas and New Year. If you require help or support, Cora, your digital assistant, is available 24/7 to help answer your day-to-day banking queries.

@HipnoGray Good afternoon Graham if you pop me over a message with your full name, sort code and post code, along with some details of your query, I'll do my best to help.😃 ~Emma

@NatWest_Int Great online customer service.. been waiting over 2 hours for a chat with a human on your online chat.🤬🤬🤬