Natalie Hoggart

@virginmedia well that was proved tonight!!

@virginmedia just wanted to say thank u again not even your fault but still went above and beyond to help!! 10/10 customer service!!

@virginmedia brilliant thanks for that!! I have just submitted it. Thank you for all your help! Much appreciated

@virginmedia also will it be marked as non payment n affect my rating with virgin even though its a know prob n not customer error?

@virginmedia ok. So how will you let customers know?

Honour what? Surely they will pay dd as their fault?

@virginmedia how can u not comment? You must know if u charge custs or not? Plus u must b aware of the rbs issues n realise not our fault?!

@virginmedia my DD hasn't gone out today due to RBS system issue. Are u aware n will u charge customers because of this?

@NatWest_Help my virgin DD hasn't been paid today. Have you made all companies aware that this is due to bank n not customer error?

@EE I am on an everything bundle but my mins have ran out if I top up £10 will this refresh bundle or just stay as credit?

@EE on PAYG currebtly on an everything plan how do I change to a talk and text plan

Our Journey Begins: #TwoDots bit.ly/1hO7YTp

@NatWest_Help but called back through to CS to be told can be 24hrs :-( really need funds to put down bond on a house

@NatWest_Help oh brilliant! I have tried resetting my online details but waiting on activation code was told all could be done today

@NatWest_Help hi if I need to go to a branch for cash £900 what proof do they need to see? Is my card ok?

Retweet this if you can spot a difference on this level of #WhatsTheDifference! tinyurl.com/lxalexa

OMG, I'm on Level 206 of #WhatsTheDifference! bit.ly/1f6tAxx

Retweet this if you can spot a difference on this level of #WhatsTheDifference! bit.ly/1f6tAxx