Neeraj

@Flipkart @jagograhakjago @consaff please help

@Flipkart still waiting for update…

@_Kalyan_K @Flipkart @flipkartsupport @FlipkartStories @WorkAtFlipkart Order: OD437027582619222100 Really disappointed with Flipkart service. I recently purchased a TV(Thomson phoenix 2025 Edition), but the product is faulty: - Serial number on TV does NOT match invoice/sticker - Netflix shows as “not compatible” - Product looks fine externally but clearly has internal issues I raised a return request within the return window, but despite multiple follow-ups, no action was taken. Now the return window has expired due to your delay. I have also sent multiple emails to customer support and the grievance manager, but I am only getting repeated timelines with no resolution. This is completely unacceptable. Requesting immediate pickup and FULL REFUND. If not resolved urgently, I will escalate this to National Consumer Helpline and consumer court. @Flipkart please take this seriously and resolve ASAP.

Hi @Flipkart @flipkartsupport @FlipkartStories see again without any call and without any discussion your team has resolved issue… and automatic message that I have cancel the Technician visit although no one bothering to visit or even call? Each and every point will be shown in consumer court I promise. @ThomsonTvIndia it was your Technician only who cancelled the appointment without my confirmed, what hell of service/support you guys have

@Neerajp01c We're sorry to keep you waiting for the update. We acknowledge that you're seeking an update on the issue raised. Rest assured, we're currently addressing it and will provide you with an update as soon as possible. Appreciate your patience. twitter.com/messages/compo…

Share timeline please, Company like you and flipkart should be aware about SLA, TAT and customer feedback…please confirm a timeline you guys will be back or else case be filled tomorrow morning if no response with timeline….each and every second mine dedicated in getting this fixed is costing me huge amount.

@Neerajp01c @flipkartsupport @Flipkart @FlipkartStories We really regret the inconvenience caused. We have checked the status of your complaint and it is under process. Kindly allow us some time once we get any update on your complaint, we will get back to you with the same.

@flipkartsupport Share timeline with me…

@Neerajp01c Truly sorry for the experience. We hear you're expecting a resolution on the issue raised. You have our assurance that we are looking into your query and we'll get in touch with you. Appreciate your understanding. twitter.com/messages/compo…

@flipkartsupport @OneAsset_io @CONSUMER_CARES @nch1915 @NationalCCS

@Neerajp01c @OneAsset_io @CONSUMER_CARES Sorry for the inconvenience. We're already on it as you've contacted us about your concern related to the received product. Our team will call you with an update on your query. Appreciate your patience. twitter.com/messages/compo…

Hi @Flipkart @flipkartsupport @FlipkartStories @ThomsonTvIndia JUST an FYI had a recent call with your customer support and they are now updating that my return was rejected ….without sharing any information with me….I am very much mentally harassment now and now going to fill a case against flipkart and it’s fraud services..

@Neerajp01c We understand you're expecting an update on the issue raised. Be assured, we are getting this handled and will make sure to keep you updated with further progress. Appreciate your patience. twitter.com/messages/compo…

@flipkartsupport Hi @Flipkart @flipkartsupport just received a call from you Vickky saying from flipkart escalation team and asking for screen share on whatsapp for audio recording, it is legitimate?

@ThomsonTvIndia @_Kalyan_K @Flipkart @flipkartsupport @FlipkartStories @WorkAtFlipkart @ThomsonTvIndia sent you my contact details I believe in Thomson support, please get me out of this fraud

@Neerajp01c @_Kalyan_K @Flipkart @flipkartsupport @FlipkartStories @WorkAtFlipkart Dear Customer, We sincerely apologize for the inconvenience caused. Kindly send us your contact details or email ID via DM so we can look into the matter and assist you on priority.

Hi @Flipkart @FlipkartStories @flipkartsupport @jagograhakjago This ticket was marked closed today without any information sharing to me what kind of support do you guys think you are providing, it been more than a month now you guys are harassing mentally a consumer without any help @ThomsonTvIndia @_Kalyan_K FYI and request your intervention please @jagograhakjago could you please help me with this. @ThomsonTvIndia very much frustrated with your product and no support @NewIndianXpress @cnnbrk @htTweets please help me posting this to news papers so everyone can avoid using flipkart in future

@ThomsonTvIndia @OneAsset_io @CONSUMER_CARES

@flipkartsupport @Flipkart @_Kalyan_K Hi @Flipkart @flipkartsupport Just an FYI no positive response till now, I am still waiting for resolution

Do you guys have any timeline @Flipkart last date to response has already been passed by 3 days…and I am waiting for response since last 15 days… Hi @_Kalyan_K could you help your consumer here to improve feedback and support please your customer support is of no use, I have each and every calls recording and video while delivering the product.