Netstar

@marcongers Hi @marcongers, thank you for contacting us. Please forward us your contact details to support@netstarsupport.freshdesk.com for further assistance. ^NM

@NetstarSA Your management must have a direct line to every employee as nobody in their right mind would authorise the music that plays when you are on hold on their switchboard... I wonder how many customers it's actually driven away??

@Sosah_Fie Hi @Sosah_Fie, thank you for contacting us. Please forward us your contact details to support@netstarsupport.freshdesk.com for further assistance. ^NM

@NetstarSA my sister has recently inherited her late husband's car and wishes to transfer the tracking contract to her name. How can she go about doing that and please note that she hasn't changed ownership because she is still waiting for a Letter of executorship?

@cocaamama Hi @cocaamama, thank you for reaching to us. Please share your contact details on support@netstarsupport.freshdesk.com and one of our trained consultants will be in contact with you for assistance. ^SZ

@NetstarSA Been trying to get ahold of a consultant for three days to no avail. Been on hold each day with no progress. Worst customer experience.

@Miss_pirates Hi @Miss_pirates, thank you for your contact details, please hide the post as it has your numbers. Please note one of our trained consultants will be in contact with you for assistance. ^SZ

@NetstarSA 084 382 1591 Palesa Lakajoe

@NetstarSA hi is your app not working?

@NdlovuMawe3137 Hi @NdlovuMawe3137, we understand your frustrations and would like to put you at ease. Please forward us your contact number to support@netstarsupport.freshdesk.com and we can get someone to assist you as soon as possible. ^SZ

@CharIes_Knight @Constitution_94 @NetstarSA Mxm Nestar is very horrible tracker company

🔴 IN CASE YOU MISSED IT🔴 The vehicle tracking company, Cartrack, has entered to an agreement with NCC to pay back customers it has been screwing for quite sometime. Catrack has agreed to: 🔷️pay an administrative fine of R5m. 🔷️pay back R5m to customers 🔷️stop penalizing customers for canceling a rubbish product.

@BeshKimMcFaku_2 Hi @BeshKimMcFaku_2, we understand your frustrations and would like to put you at ease. Please forward us your contact number to support@netstarsupport.freshdesk.com and we can get someone to assist you as soon as possible. ^SZ

@Constitution_94 @netstartraffic @NetstarSA you doing the same thing. Charging us for cancellation.

@CharIes_Knight @Constitution_94 Hi @CharIes_Knight, thank you for reaching to us. Please share your contact details on support@netstarsupport.freshdesk.com and one of our trained consultants will be in contact with you for assistance. ^SZ

@Constitution_94 Next is @NetstarSA please. Had me change faulty devices over 3 times but wont allow me to cancel their rubbish contract

@Sdumonsingwane Hi @Sdumonsingwane, thank you for reaching to us. Please share your contact details so we may investigate this matter further on support@netstarsupport.freshdesk.com ^SZ

@NetstarSA Hello, Im totally not happy with my unit from you guy's perfomance. Too many freezing incidents and even when i call in they still see the car in the wrong location. May you please provide a viable solution as you not delivering on your side.

@Ingwe253531 Hi @Ingwe253531, thank you for reaching to us. Please share your contact details so we may investigate this matter further on support@netstarsupport.freshdesk.com ^SZ

@NetstarSA Now they want me to pay to have it removed and if I don't that could be my wife and childs fate. It has drained the battery 3 times already

#netstar @NetstarSA Bunch of scam artists. I bought a vehicle from CMH and it came with a netstar device to which I didn't take the package as the vehicle is not sort after by criminals. The device has been draining the battery and my wife and special needs child use the vehicle

@K1mm1e_ Hi @K1mm1e_, thank you for reaching to us. Please share your contact details on support@netstarsupport.freshdesk.com and one of our trained consultants will be in contact with you for assistance. ^SZ

@NetstarSA your lines are down and I need to reset my app username and password, help please

@ketshedile_ Hi @ketshedile_, thank you for reaching to us. Please share your contact details on support@netstarsupport.freshdesk.com and one of our trained consultants will be in contact with you for assistance. ^SZ

@NetstarSA Call me. 😠

@LadyCharrr1 Hi @LadyCharrr1, thank you for reaching to us. Please share your contact details so we may investigate this matter further on support@netstarsupport.freshdesk.com ^SZ

@PossibleMo_ @NetstarSA 😭😂👍🏿

@NetstarSA 👍🏽

@PossibleMo_ Hi @PossibleMo_, thank you for reaching to us. Please share your contact details on support@netstarsupport.freshdesk.com and one of our trained consultants will be in contact with you for assistance. ^SZ

@WizardOfOz013 Hi @WizardOfOz013, thank you for reaching to us. Please share your contact details so we may investigate this matter further on support@netstarsupport.freshdesk.com ^SZ

@FNBSA between you and @NetstarSA I dont know who is more pathetic with dealing with Fraudulant debit orders on an account. We've been struggling with this over the last 2 months and just get pushed from pillar to post. Absolutely pathetic customer service.

@MadalaTimber Hi @MadalaTimber, thank you for reaching to us. Please share your contact details on support@netstarsupport.freshdesk.com and one of our trained consultants will be in contact with you for assistance. ^SZ

@NetstarSA how can I be assisted in order to get a Log trip report for My car coz I didn't win on My today's several attempts?

@TshianziMadziv1 Hi @TshianziMadziv1, thank you for reaching to us. Please share your contact details so we may investigate this matter further on support@netstarsupport.freshdesk.com ^SZ

@NetstarSA I am so frustrated. Please tell me why I am still getting my account debited for a tracker I owned 3 years ago ? . The car was written off 2 years ago and somehow I am still getting charged for this tracker. Please fix this . I am actually so annoyed now !!

@GumedeLondiweh Hi @GumedeLondiweh, thank you for reaching to us. Please share your contact details so we may investigate this matter further on support@netstarsupport.freshdesk.com ^SZ

@NetstarSA tell which hijacker will give me time to text back and say I am okay. When I don’t text back you guys don’t even call . You sold me lies.

@JB_AK_reloaded @Patriot_S_A Hi @JB_AK_reloaded, thank you for taking time to share your feedback with us, we are glad we were able to assist you. :) ^SZ

@Patriot_S_A @NetstarSA big up

Four taxi drivers have been arrested after allegedly forcing a family of three out of their vehicle. Believing their car had been stolen, the family contacted their vehicle tracking company. The tracking team responded swiftly, located the vehicle, and reportedly shot two of the suspects in the legs before detaining them until police arrived at the scene. All four suspects are currently in custody and could face sentences of up to 15 years’ imprisonment each if convicted. Possible charges include hijacking, assault with intent to cause grievous bodily harm, and possession of a stolen vehicle.

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