@mmmoreenn Aww, hassle talaga lalo na kung work from home. 😭 Gaano na katagal na walang internet? I-report mo na rin sa support nila para ma-check nila yung status ng connection mo. Sana maayos na rin agad.
@daybydia_@ConvergeSupport Awaaaaa na lang yata talaga. 😭😂 Grabe. Try mo na lang din mag-chat sa support nila, baka doon ka mas mabilis makakuha ng update sa concern mo.
@justsayingkelly@ConvergeSupport You can also try reaching out through their live chat support or email if you're unable to get through via the hotline or Click2Call. You may have a better chance of getting a response and an update on your concern through those channels.
@ConvergeSupport we have been trying to contact you through this dm, your landlines, click to call and mobile number but we have been unsuccessful. It’s been getting so hard to reach you. And honestly it getting on our nerves. The constant loss of connection is frustrating.
@brokenotbrokenn@ConvergeSupport Sana maayos na rin po within the day. Kung network issue yan, ang alam ko po usually 24–48 hours ang resolution depende sa issue. Pwede rin po kayong mag-follow up sa support nila para makahingi ng update sa status ng concern ninyo.
@4RMyae Gaano na katagal yan, teh? 😭 Na-report mo na ba sa support nila? Sa experience namin, kapag na-report na, madalas naaayos din within 24–48 hours.