Notion Support

Allow us to reintroduce ourselves: we’re @NotionHelp 👋 Need help with Notion? Tell us what’s happening, what you expected, and where you’re using Notion — web, desktop, iOS, or Android. For your own safety, please don’t post private info like emails, workspace URLs, billing details, or account data publicly. If we need details, we’ll move to DM or support. Looking forward to helping you 🫡

@tingado Hi Agustín! Yes, your usage allowance will reset when enforcement begins on August 3. We made the usage allowance dashboard visible ahead of enforcement so users can understand their usage and plan ahead.

What isn't understood (it's not clear from the Notion team) is: what happens if I use up my entire monthly limit on August 2nd? Will it reset? @NotionHQ @NotionDevs @NotionEspa @varunrau @ivanhzhao

@simonlast @lawrluk This should now be fixed! Lawrence, please try refreshing the page and let us know if you're still experiencing this issue.

@lawrluk @NotionHQ Thanks for the report, working on a fix!

can someone who works at @NotionHQ explain why every time I refresh a page, the timeline view jumps to this date where nothing is happening, instead of a sensible default like - today - when the first visible item would be I asked your AI and it referred me to a setting that does not exist (:

@Kuntalgo Hey Kuntal, thanks for sharing these organization ideas in the thread + screenshots for context! Always appreciate your thorough, thoughtful feedback. We took note and will share it with the team 🖊️

Given the new rolling AI usage quotas, exposing token efficiency badges or compute tiers in the model picker would help users optimize resource allocation and pick the right LLM for their prompt complexity. @NotionHelp

@clarityx Understood - that makes sense, especially if you’re switching models often while working in a page. I’ll pass this feedback to the team so they know how this experience feels for you. It's great hearing from you, JanCarlos, and we appreciate you calling out the specific workflow!

Hmm. It does work from a new chat so thank you for that, but when I click the “ask” bar at the bottom of a page which is the native way to work inside of Notion, it would be good to be able to model select there as well. I often switch back & forth. Is there a reason you have it this way because it’s a net negative for my experience.

New model today: Claude Opus 5 is now in Notion 🫡

Hey JanCarlos! Thanks for sharing your experience with this. Notion mobile and Notion Agents have separate model picker experiences right now. In Notion mobile, model selection is only available when starting a new AI chat, not mid-chat: notion.com/help/notion-ai… If it’s missing on a new chat too, please let us know!

@NotionHQ @claudeai fun fact; i cannot find model selector in Notion mobile app anymore (it is available in Notion Agents though; does selection in Agents carry over to Notion? surely this can’t be intentional)

@vanishree_rao Hi there, we're here to help as are sorry for such an infinite state of waiting 😭 Please let us know your inquiry number via DM and we'll try our best to look into your request!

Hi @NotionHQ I sent you an email to customer service team 12 days ago. Could you have them look into it please?

Hey Eric, our internal team is looking into this and would love more details to help investigate 🧐 Could you reach us via email at team@makenotion.com? If you've already reached out, feel free to DM us your ticket number or the email you used and we'll try our best to further assist you!

@NotionHQ You recently changed how drag and drop works and it ruined my whole ability to keep myself organized, b/c now I can't drop items into my DB calendar view. REALLY frustrating. A 5-step process is *unworkable* as a replacement for what used to be ONE drag motion.

@muhammadsa3d97 Totally hear you, Muhammad — having relations auto-match based on a shared property like email would save a lot of manual linking. We'll note your feedback and share this with our product team.

@NotionHelp Relations should have a dynamic selection based on db property, for example if i have students db that have name, email and grades db that have email, grade .. there is no need to select each one manually this should be selected dynamically

@AbrahamThomas Hey Abraham, really appreciate you flagging this and thanks for the screenshot. Could you DM us your app version, and whether this happens every time you copy text or links? We’ll take a closer look.

@NotionHelp not sure why it takes so long for the links or simple text copy takes long time in the new Notion Agent app. See the screenshot. I took a small text and link copied. But it will take too long to finish copying. This may be a bug?

Hi there, on Notion’s Business or Enterprise plan you can gain full access to Notion AI, which includes features such as "Research Mode" where you can really go in-depth with reporting and synthesizing information from your workspace and beyond! You can find out more here: #get-full-access-to-notion-ai" target="_blank" rel="nofollow noopener">notion.com/help/guides/is…

@NotionHelp Okay very very very much thanks. Mu last question: will thinking effort setting come? Low, medium, high, xhigh, max(very very important please)????

@de1m0s242 Hi Denis, we can look into this for you, and will need more information to investigate as this is account-specific. Can you please DM us the email tied to your workspace and any ticket number if you have one? Once we have that, our team can take a closer look.

@NotionHQ Will you finally unlock my free account, which was locked after I reached free space limit and it can’t be unblocked by simply removing stuff, but only switching to a paid subscription?

Something new is coming 👀

Yes, Claude Fable 5 is available on paid Business and Enterprise plans. A workspace owner/admin may need to enable it first in Settings → Notion AI before it appears as an option (not available on Business trials at this time). You can find more info here: #how-to-work-with-your-agent" target="_blank" rel="nofollow noopener">notion.com/help/notion-ag…

@NotionHelp If I take out a business membership on your website now, will I be able to use the Fable 5 model? I haven’t been able to find a reliable source.

@zeimu_nagoya ご意見ありがとうございます。いただいた内容はチームに共有し、今後の改善の参考にいたします。 Thank you for your feedback. We’ll share this with the team as we consider future improvements.

@NotionHelp 先週 先月 去年 フィルターの種類を増やしてくれれば、もっと使いやすくなります。

@2izh Hey Anton, thanks for these kind words! Do you have a particular Notion + ChatGPT use case you were proud of? We love hearing about them, and want to continue sharing the best tips and tricks for folks to use Notion to its full potential.

@NotionHelp I’m surprised more people aren’t talking about Notion + ChatGPT. Everyone wants a personal knowledge base and suggests using Obsidian, but Notion feels far more powerful: beautiful, easy to work with, and seamlessly connected to ChatGPT across devices.

Hi Paul, thanks for reaching out about this. Speaker labels can be limited depending on setup. On desktop, Notion can label speakers and starts a new line when it detects a speaker change (works best for virtual 1:1s where we can capture mic + system audio; calendar-linked notes can label the other participant). In group/in-person meetings, shared mics, or when using browser/mobile, labels may not be as reliable. You can find more info here: #follow-the-transcript-with-speaker-labels-&-citations" target="_blank" rel="nofollow noopener">notion.com/help/ai-meetin…

@NotionHelp still waiting for speaker attribution in meeting notes. Is the rollout complete or are there any limitations (languages, plans etc)?

@robynrbieber Thanks for sharing this! More flexibility for arranging questions in forms is a great suggestion — we’ll pass this along to the team.

@NotionHelp Please give us the ability to have blocks or move the questions as blocks inside the forms.

@georgek5555 シェアできてよかったです！ぜひ、どんなふうに活用されるか教えてください ✨ Happy we could share this with you! Let us know how you end up using it ✨

こんな機能あったのか。もっとはやく気づいていればよかった

ご連絡ありがとうございます。日本語で取得したバッジ／認定資格も確認対象です。取得状況の反映について確認したいので、Notionアカウントのメールアドレスと該当のバッジ／認定資格名を添えて team@makenotion.com までご連絡ください。 Thanks for reaching out. Badges/certifications earned in Japanese are eligible for review too. Please contact team@makenotion.com with your Notion account email and the badge/certification name so we can check why the completion status isn’t reflecting correctly.

@NotionHQ ,@NotionHelp 今気づいたのですが、Notion Academyの資格で、バッジを以前取ったのですが、英語で受験して合格したものしかなぜかマーケットプレイスに完了が反映されないです。 同じアカウントで受けたのだから日本語版で受験してもしっかり完了ステータスにしてほしいです。。 バッジのやつは無料だから英語で再受験しているけど、認定資格のやつは日本語版のを買ってしまったからしっかり更新されるように変えてほしいです。 それとも英語でのバッジをとらないと認められいのかな。有識者の皆様教えてください。

はい、フォームの共有設定が「リンクを知っているウェブ上の全員」になっていれば、Notionアカウントなしでも回答できます。もし以前うまくいかなかった場合は、フォームの共有設定や権限が原因だった可能性があります。詳しくはこちらをご確認ください： ntn.so/forms-help Yes, if the form's sharing settings are set to "Anyone on the web with the link," people can respond without a Notion account. If it didn't work previously, the issue may have been due to the form's sharing settings or permissions. Please check here for more details: ntn.so/forms-help

@NotionHelp アカウント作らなくても出来る？かなり昔行ったけど上手くいかなかった記憶が

Hi Chris, appreciate you flagging this. Can you try updating Notion, restarting the app/device, and checking without VPN/ad blocker? If it still happens, reach out to us at team@makenotion.com with your device/iOS version, Notion app version, region, and what action triggered this screen.

@colebemis @NotionHQ Need some IT help- apps not working for me and there’s no issues stated. Please help @NotionHQ

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