Novuna Vehicle Solutions

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Novuna Vehicle Solutions

Novuna Vehicle Solutions

@Novuna_Vehicles

Supporting individuals & businesses of all sizes in finding the right car, van or fleet leasing solution for their needs.

England, UK Katılım Nisan 2010
723 Takip Edilen3K Takipçiler
Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@postino_pat Hello, please can you send us a private message with your order number, full name and email address so I can ask the team to look into this for you. Thanks, Jess
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******@postino_pat·
@Novuna_Vehicles can you track my order and give me an answers on why the date has been put back two weeks please
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@JoJen75370805 @NissanUK Hi Jo, thank you for raising this. Please can you send us a private message with some further details including your contact details so we can get in touch. Thanks, Jess
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Jo Jen
Jo Jen@JoJen75370805·
@NissanUK I am due to have a NISSAN X-TRAIL STATION WAGON 1.5 MHEV 163 Acenta Premium 5dr [7 Seat] Xtronic delivered on Monday by @Novuna_Vehicles I have just seen in the news that this model is to be recalled by Nissan over engine failure risks. Please urgently advise.
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@jimdavs @ManheimUK Hi, thank you for raising this with us. Please can you send us a private message with your full name, email address and registration number so I can investigate this further for you? Thanks, Jess
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Gav 🏆🏆
Gav 🏆🏆@jimdavs·
@Novuna_Vehicles @ManheimUK Mate, I had scratches on front and back bumpers plus scuffed front allow. Did right thing(so I thought) paid for repair with recognised garage. Spent a lot! Inspector Spent over an hour focusing on bumpers and alloys and reported 'poor repair' and charged me.
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Gav 🏆🏆
Gav 🏆🏆@jimdavs·
Warning to anyone thinking of leasing a car from @Novuna_Vehicles , don't do it! They will go extraordinary lengths with their partners @ManheimUK to get money out of you when handing car back. Be warned! Look at Google reviews all the same thing. I'm a victim, c*nts!
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@andrewsdenture Hi Andrew, thank you for raising this with us. Please can you send me a private message with your full name, email and reg number so I can investigate. Thank you, Jess
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Dental
Dental@andrewsdenture·
@Novuna_Vehicles  Received car just twelve months ago, and unfortunately, I have experienced persistent faults since last year that have yet to be resolved. Over 3 months in dealership! No resolution
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LB
LB@LBTrade_·
@Novuna_Vehicles any idea how long till your website is back up and running once logged into the system?
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@LBTrade_ Hello, thank you for raising this with us. I am looking into this now for you and will confirm once I have an update. Thanks, Jess
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@twitttwoo2013 Hello, I am sorry to hear about this. I have just sent you a direct message asking for some more details so I can investigate. When you get a moment, please can you take a look. Thank you, Jess
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@TonyAmbridge Hi Tony, thank you for raising this with us and I am sorry to read you are unhappy with the service. Please can you send us a private message with your registration number and email address so I can look into this further for you. Thank you, Jess
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Tony Ambridge
Tony Ambridge@TonyAmbridge·
Also @Novuna_Vehicles I am paying you for a car I can't drive! Where is the support when you need a car for your livelihood, and for your family needs?
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Tony Ambridge
Tony Ambridge@TonyAmbridge·
Getting very frustrated with @hyundaiuk @Hyundai_UK_PR , my 73 plate Santa Fe is stuck on my drive due to EPB issue, service dept can't look at for a month, customer service send u off to Hyundai assistance, & assistance can't help as the AA man fixed to allow me to get to garage
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Novuna Vehicle Solutions retweetledi
Novuna
Novuna@_Novuna·
We encourage colleagues to take one paid volunteering day a year to support a cause close to their hearts. Yesterday, colleagues from @Novuna_Vehicles rolled up their sleeves to paint classrooms at @JohnRankinSch in Newbury to help them prepare for the new term!
Novuna tweet media
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@Gizmo83508413 Hello, thank you for reaching out. Please can you send us a private message with your query and I will pass this on to the team? Thanks, Jess
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Gizmo
Gizmo@Gizmo83508413·
Hi @Novuna_Vehicles. I'm trying to email you with the address on your website - smecustomerservice@novunavehiclesolutions.co.uk - and it keeps coming back undeliverable. Is there an alternative email address I can use?
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Novuna Vehicle Solutions retweetledi
Manheim UK
Manheim UK@ManheimUK·
Not long left until the @Novuna_Vehicles premium offsite sale on 5th July! Discover a fantastic selection of over 150 LCVs including this Ranger 👇 Catalogue: bit.ly/3KJ1QlH
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@Walkquicklynow Hi Greg, please can you send us a private message with your registration number and contact details so I can ask a member of the team to get in touch and help with your queries? Thank you, Jess
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Greg
Greg@Walkquicklynow·
@Novuna_Vehicles Thank you for this. I'd also like to ask if the included insurance would cover scratches like if someone keyed the car and there was a police report? Would this affect no claims? Thank you!
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Greg
Greg@Walkquicklynow·
@Novuna_Vehicles just a general question, is windlw tinting a leased Tesla model 3 allowed? But can be reversed before return? Thanks
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@Walkquicklynow Hi Greg, thank you for reaching out. Please can I ask for you to send us a private message with your email and phone number so I can request for one of my colleagues to reach out to you. Thank you, Jess
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Greg
Greg@Walkquicklynow·
@Novuna_Vehicles Hi there, Thank you for the response. Can I check how I would be able to repair any of these smaller chips in the certified way if I chose to please? Thanks
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@Walkquicklynow With chips, the below is from the BVRLA guide which is what we follow: Chips of 3mm or less in diameter are acceptable provided they are not rusted. A maximum of four chips on any panel, six chips per door edge and eight chips on any forward-facing panel is permitted.
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Greg
Greg@Walkquicklynow·
@Novuna_Vehicles Hi Jess , please do let me know what the response is when you find out! Thank you
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Novuna Vehicle Solutions
Novuna Vehicle Solutions@Novuna_Vehicles·
@Walkquicklynow Hi Greg, thank you for your patience while I looked into this for you. In terms of tinting the windows, this is fine if it is just film however not spray paint.
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Greg
Greg@Walkquicklynow·
@Novuna_Vehicles Second question would be, with just general wear and tear there can be paint chips on the car bonnet, what are authorised methods to get it neatened up? I imagine a third party filler pen wouldn't be good enough?
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Lorna Cribb
Lorna Cribb@CribbLorna·
@BritishGasHelp I’m not at all happy with your ev charger service as we are still waiting to have our ev charger installed since we’ve had our car for a month now…. @Novuna_Vehicles have also tried to contact you on our behalf!!!!!!
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