@OCIO_DOL

This is an authentic Twitter account representing the U.S. Department of Labor’s Office of the Chief Information Officer: dol.gov/newsroom/digit…

Thanks for following us! We are no longer actively managing this account but you can find us on LinkedIn at linkedin.com/showcase/u-s-d… and visit our website at dol.gov/OCIO.

Customer experience, or CX, highlights putting the customer first. Over the past year, @USDOL has used CX to improve the process for filing workers' comp claims. Read our discussion with @MeriTalk: meritalk.com/articles/labor…

Congratulations are in order! @MSHA_DOL's Miner Safety & Health app is a @govtechnews Government Experience Award winner. The app delivers critical info to miners working in environments where internet connectivity is inconsistent. govtech.com/cdg/government…

At #FederalTechDay2023, @CBP shared how they established the enterprise Artificial Intelligence Machine Learning Center of Excellence to address their toughest mission problems with innovative solutions. Learn more here: cbp.gov/newsroom/spotl…

“Architecting and finance are inextricably linked," said Cloud Services Lead Noell Rebelez while talking with @FedTechMagazine about @USDOL’s cost savings through cloud services. Read more at: fedtechmagazine.com/article/2023/0…

This week's #TechTermTuesday focuses on human-centered design. HCD is the practice of considering user perspectives at every point in the design process. Learn more about how @USDOL promotes the principles of HCD: blog.dol.gov/2021/09/14/bri…

Big news! @USDOL recently received a 4th Technology Modernization Fund @TMF_gsa investment of $15.2 million. The investment will strengthen the security of our IT systems & data, protecting people who rely on us for critical info and services. Learn more: blog.dol.gov/2023/08/08/a-n…

The permanent labor certification process (PERM) is undergoing modernization. Learn about our Chief Information Officer's experience, and how the new upgrades will transform the process for American employers and foreign workers. Read more: blog.dol.gov/2023/08/25/tra…

It's #TechTerm time! "Technical debt" refers to the challenges inefficient or outdated software and applications can have on an organization. Learn how @USDOL is addressing technical debt's impact: blog.dol.gov/2022/09/08/red…

.@USDOL's Office of Federal Contract Compliance Programs displayed their new learning management system at #FederalTechDay2023. The system will provide self-paced, role-specific learning for federal staff and contractors. Explore the trainings: ofccptraining.dol.gov

Director of Innovation & Engineering Krista Kinnard believes technology "should be embedded in how we think about mission delivery." She shared with @atarc how new artificial intelligence AI tools positively impact vital tasks at @USDOL. 📻 Listen now: open.spotify.com/episode/4ZM8i4…

Happy #LaborDay! We’re honoring the many contributions workers have made to America’s strength, prosperity and well-being. dol.gov/LaborDay

In our latest blog, CIO Gundeep Ahluwalia shares his own immigration journey – and why he is so passionate about modernizing the permanent (PERM) labor certification process: blog.dol.gov/2023/08/25/tra…

Aug. 31 marks the 1-year anniversary of @MSHA_DOL's Miner Safety & Health App! OCIO helped develop this app, which provides miners with important safety alerts and info on how to stay safe and healthy on the job. Learn more about the app: blog.dol.gov/2022/12/09/3-a…

Exciting news! OCIO has two finalists for @Fedscoop 50's "Most Inspiring Up and Comer" category: Cloud Services Lead Noell Rebelez and Enterprise Infrastructure Solutions Lead Aida Solomon! #Fedscoop50Awards Voting is open until 9/1: fedscoop.com/fedscoop50/vot…

This week's #TechTerm is Natural Language Processing (NLP), a type of AI that enables computers to understand and generate text. Director of Innovation and Engineering Krista Kinnard spoke with @GovernmentCIO about OCIO's plans to use NLP. Learn more: governmentciomedia.com/ai-data-are-ke…

#FederalTechDay2023 allowed federal agencies to showcase & share their tech. As Chief Information Officer Gundeep Ahluwalia noted, "We are all trying to solve similar problems for delivery of mission." #innovation Listen to @joingovfuture's podcast now: govfuture.com/showcasing-inn…

Learn more about this program in the blog: blog.dol.gov/2023/06/23/new…

These new ID verification options are part of @USDOL’s initiative with @USPS, @USGSA, @logindotgov & @BenefitsGOV to ensure the integrity of the UI system & expand access to benefits when they’re most needed. We fast-tracked Hawaii to join the program 4 weeks ahead of schedule.

Affected by Maui’s devastating wildfires? Hawaii residents who need to apply for unemployment benefits can now verify their ID either online or in person at available U.S. Post Office locations.