Olivia Caouki

@ubereats_uk I have a query on a previous order which I believe has given me food poisoning. You keep asking for a photo for me to put through a request but I don't have a photo? Please can someone help me.

@My_Metro Hi, I haven't heard anything back? @My_Metro I also had my appeal closed last week and was told if I don't pay in 21 days the fare would increase. Why has it increased when the 21 day period hasn't happened?

@My_Metro it was a member of your team who said my appeal would be approved when I proved payment for a ticket yet the penalty services company has rejected it. That is your responsibility, no?

@My_Metro have rejected my appeal for a fine due to not having my ticket on me as a friend had it for safekeeping after my bag was stolen, and mistakenly came home at different times. Yet have spelt my name wrong consistently after correcting them on multiple occasions, ironic?

EMERGENCY: The IRC is launching an urgent appeal with the @DECAppeal to help people affected by the escalating conflict in Gaza, Lebanon and across the wider region. 🚨 Learn more and donate now: bit.ly/IRCMiddleEastA… #MiddleEastAppeal

I entered the Hamilton Lottery for £10 tickets on @TodayTix! Tap here to enter: todaytix.com/london/shows/2…

.@McDonaldsUK waited 40 minutes for our order last night in your Liverpool st branch and we were sooo excited to try the new Biscoff mcflurry to find out after all that time of waiting, it had been missed of our order!!!! AND all of the sauces we ordered #wheresmymcflurry

After the earthquakes in Syria and Turkey, many people have been left without adequate shelter, food and basic necessities. The IRC is on the ground and scaling up our response:help.rescue-uk.org/secure/crisis-…

@ZARA_Care bought a skirt that ripped from just sitting down. Customer care has been extremely unhelpful. Please can someone get in contact and rectify the issue.

Meet Zahra: Journalist. Single mum. Refugee. Donate to @Rescue_UK and support families like Zahra’s and #WelcomeRefugees. Your gift will be DOUBLED Rescue.org/uk/giving-tues… twitter.com/RESCUE_UK/stat…

@ubereats_uk I need to speak with someone regarding an order but it is impossible to do so on the website, please can someone help with an issue?

@ZipcarUK been over a month now since your customer service has got back to me regarding a case with the violations team. Told to message on here to just be told I will get a reply soon, which I haven't. Please can I get a response

@ZipcarUK I have sent numerous emails to your violations team in the last two weeks and no reply, please can you get in contact.

SELLING 2x JESSIE WARE O2 Brixton 29th May

@virginmedia Just constantly being shifted to another team. The worst customer experience I have ever had to deal with

@OCaouki We apologise if the date is different to what you were expecting. If you wish to raise a complaint regarding this, details on how to do so can be found here: virg.in/comcop -NL

@virginmedia I have just had the worst experience trying to close my account with Virgin. I was on hold for 1 hour and then back and forth on whatsapp for 8 hours, being redirected 8 times. I now have to pay a fee to end a contract which started in 2018!?!

@virginmedia it’s meant to end on June 12th and I want it to end on the 6th

@OCaouki Sorry to hear this Olivia, can you please advise me when the contract you're currently locked into is due to come to an end? ^DB

anyone selling a female glastonbury ticket? #glastonbury 🥹🥹

@virginmedia i did yes. I was also put on an 18th month contract without being advised first

@OCaouki Hi Olivia, really sorry to hear about the poor customer experience you had whilst giving your 30 day disconnection notice. Sad to hear that you are also leaving us. Did you request your disconnection to happen within your 30 day disconnection notice period? ~CS~

"People are extremely cold, it's snowing and people arriving on foot having spent hours queuing at the border to find safety." The IRC's @NancyjDent speaks to @BBCBreakfast from #Poland about the situation on the ground for people fleeing #Ukraine and how the IRC is helping.