OKX Help Desk

We're here for you, but let's be safe and remember that ✅We do not Request any Payment or your Login Details & we never DM users first We're here for you, but let's be safe and remember that. ✅Check our "Gold Tick" before Reply / Send Anything. Want to Create a Ticket/Email? Let's discover the Support Centre okx.com/help

@Aidreamnet @wallet @Starknet Hi there! Kindly update your app using this link web3.okx.com/download & let us know if this resolves the issue. If not, kindly DM a screen recording showing the issue faced along with your wallet address for us to check further on it. Thanks!

Hi Haider. It would be better if you fix your @wallet problem immediately. Okx wallet has a bug on Starknet network that the wallet doesn’t update the STRK balance even though you can see from the block explorer that the tokens are there @OKXHelpDesk @wallet @Starknet @star_okx Thank You

@X_SUZQ @okx Hey there! Please note that the availability of the OKX Card may vary depending on your region. Kindly check your app to confirm whether the feature is available in your location. For more details, feel free to check out the link below. okx.com/help/whats-okx…

@okx May I ask how can I apply for it?

The stage is set for the finals. Our card is built for these moments.

@nailah_aurora @okx Thank you for the confirmation! You can send us a DM with further details for our team to assist you further on this! :)

@OKXHelpDesk @okx indonesian sir

been the sign. been the answer.

@nailah_aurora @okx Hi! To help us look into this better, could you let us know which region you're currently based in?

@okx why u removed this from appstore ?

@okx Bee coin

@Awaiscryptotech Hi there! Thank you for getting back to us regarding this matter. We truly understand the importance of this issue to you. Kindly send us a DM, and we will be happy to assist you further there. Thank you!

@OKXHelpDesk hello okx help desk i have not received any response yet from Customer services please respond and verify the domain of the email the counterparty send and if he is involved in fake email screenshot then take a strict action against him

Allied bank has a transaction limit of 25000 to send into easypaisa account but this person has sent screenshot that he sent 875000 into my easypaisa account and i did not receive any payment please help @okx as okx is not believing these points and all these mention online

Hey there! We truly appreciate your interest and support 🙌 OKX continuously reviews local regulations and service availability in each region. Any updates on licenses or platform access will always be shared through our official announcement channels. Stay tuned for the latest news here: okx.com/help/section/a…

@okx How to use your app in Bangladesh. I want to trade your app.

BREAKING: The CLARITY Act just cleared committee. For years, crypto built without a rulebook. Now the rules are catching up to the builders. The New Money Era isn't coming. It's being written into law.

Hello there, getting started is easy! Simply download the OKX app, complete your verification, and apply for the OKX Card directly in the app. Do note that the card isn't available in all regions though. To check if you're eligible, log into your account and head over to okx.com/pay 👈

@okx How to get

Crypto = money Our Card data across Europe shows crypto payments are dominated by groceries, dining, and everyday retail. Pay with crypto using The New Money App

@mrdoubleTT @okx Hey there! At the moment, it’s available exclusively to users in the US. We’re always looking for ways to expand, and if there are any updates about availability in other regions, we’ll be sure to share them on our official sites. Thanks for your interest in X Drops Club!

@okx Only US? :( I hope next drop will be only EEA

New X Drops up for grabs: $NIGHT 🪂 → Hold $10K+ on OKX → Opt in → Earn Join X Drops Club today!

@halasanlg01 Thanks for sharing! The removal of the app from the Google Play Store in certain regions may be due to local regulatory requirements or platform policy updates. Feel free to DM us via the button below and we'll be happy to help further! :) twitter.com/messages/compo…

@OKXHelpDesk Indonesia

The CLARITY Act heads to committee markup this Thursday. Biggest moment for US crypto regulation in years. If it clears, what does it change for you? As a trader, a builder, or just someone locked-in on The New Money Era? Drop your answers below 👇

@halasanlg01 Thanks for sharing the screenshot! Could you let us know what region you're currently based in? That'll help us track down the issue and get this sorted for you.

@OKXHelpDesk @okx

@halasanlg01 @okx In order for us to assist you better, please drop us a DM with the screenshot of your issue. You may use this link to send us a DM directly. Once you’ve sent it, we’ll assist you further there. Thank you. x.com/i/chat/

@OKXHelpDesk @okx I think you can search by your self, take your iPhone and search that okx app.. What appears is only okx tools

Hey there! We completely understand your concern regarding this situation. The buyer has just responded, and our team will review everything accordingly and update you within the same dispute ticket (#34575564). We truly appreciate your patience and understanding while we work on getting this sorted for you.

@OKXHelpDesk case is still not resolved the other party is showing the email proof without showing the sender of this email or showing the domain name and manipulating cs and also Cs failed to verify his screenshot but still case has not solved yet

@halasanlg01 @okx Got it. We’re awaiting your DM with a screenshot of what you’re seeing on your iPhone. We’ll review it and help sort this out for you promptly.

@OKXHelpDesk @okx Only OKX Tools appears on my iPhone.

@halasanlg01 @okx Hey there! We’ve replied to you right here 👇🏼 x.com/OKXHelpDesk/st…

@okx Why doesn’t OKX appear on iPhone?

Let's BUIDL.

@halasanlg01 @okx Hey there! We understand your excitement to get started with the app. Could you please DM us a screenshot showing where it isn’t visible on the Apple Store? We’ll be happy to check this for you right away!

@okx Why doesn’t OKX appear on iPhone?

@axmbne @mattunchi @okx Hello there! We understand your concern. Could you share more details about the specific issue or restriction you experienced while trading or withdrawing in Australia? This will help us better understand your concerns and look into them further.

@OKXHelpDesk @mattunchi @okx You make it impossible to trade crypto in Aus. Although Coinbase is worse, you guys are not far behind.

Cuál es la mejor tarjeta Crypto? Dos tarjetas diferentes KAST vs OKX OKX - 1 USD me dio 17.18 MXN a lo que estaba google KAST - 1 USD me dio 16.28 MXN Resultado: OKX es mejor, quien te recomienda KAST no es porque es la mejor💩

@axmbne @mattunchi @okx Hi there! Could you please share more details about the issue you’re experiencing? This will help us better understand the situation and assist you more effectively. Thank you!

@mattunchi Whereas OKX in Aus is dumb, 3 day holds for all withdrawals @okx @OKXHelpDesk

@Awaiscryptotech Hello! We appreciate your kind patience with this. Please allow our team some time expediting the case before they get back to you with an update Thank you.

@OKXHelpDesk @OKXHelpDesk still waiting for response

We completely understand your frustration, and we want you to know that your case is being taken seriously. Due to the complexity of this investigation, we're unable to provide an exact timeframe at the moment, however, our team is actively working on it and will get back to you directly once there's an update. We appreciate your patience while we work through this. 🙏