Olaf S

@StandardBankZA No you are not. That's a blatant lie. The client was never informed. They had to contact YOU first after noticing fraudulent transactions on the account due to the security incident. The way you're handling this is fit for investigation by the Ombud!

@StandardBankZA when do you intend on notifying customers affected by the recent data breach? Do we need to endure fraud first before you "investigate" for 12 days? PS you did NOT contact the customer even though CVV was compromised 😑

@Afrihost Thank you. There is nothing to restore on the Cloudflare side. CF is working perfectly as it should. The issue, as your tech team had already mentioned numerous times, is the server in your hosting environment.

@OlafSchaum Hi Olaf, I apologise again for this. I have asked the team to check and advise. Just to also confirm with you, has everything been restored on the Cloudflare side? ^Tshepiso twitter.com/messages/compo…

@Afrihost when are you going to sort out your hosting issues? Second time in less than one week that the same server is offline for a full day at minimum 😑😑 must I move my services to another provider?!

@Afrihost Hello. I just replied to my support ticket. Your server is now down for the 3rd time in less than a week. Ticket ref #AWI-377-61080. I expect a resolution to this issue TODAY or I'm moving to another host before the end of the day!

@OlafSchaum Hi Olaf, Thank you for reaching out to the team, and I'm sorry about your experience. This is not the level of service we aim to provide. Please provide me with the name of your domain so that I can have a look for you. ^Thabang

@EasyEquities not dodgy at all that the app has been offline since yesterday yet not a single word or update from you about it... 😑

@Afrihost From your comms this morning, if the SIM is faulty I cannot do a simple SIM swap, I have to buy a new router... Clowns! Nice try!

@OlafSchaum Hi Olaf. I have read the comms sent out this morning. So as long as you’re using the same SIM card in the same router as from inception, you shouldn’t experience any issues. If you are still seeing problems under those conditions, please let me know. ^Kuli

Dear @Afrihost & @MTNza. Nice try trying to hijack MY router! Just to confirm, you essentially render my router useless so that can you force me buy a 5G one? A router that was not supplied as part of my SIM. Cc @mybroadband

@Afrihost Please read the comms you sent to your fixed LTE customers this morning. That should explain everything 👍🏼

@OlafSchaum Hi Olaf S, thank you for reaching out to the team. What seems to be the issue here so we can be able to advise? You advised that we hijacked your router, what did you mean bu that? ^Tshepiso

@Discovery_SA common courtesy is to respond to queries send via DM... 😑 Customer service, ne...

@Discovery_SA You don't need my policy number regarding this query 😊 it would apply to ALL members that have a Discovery Insure AND PnP Smart Shopper card

@OlafSchaum Kindly provide us with the policy number or ID number so that we may assist you.

@bp_SouthAfrica since when don't you swipe both @PicknPay Smart Shopper and @Discovery_SA Insure cards at the same time?! 😑

@Discovery_SA That's what I thought, but according to @bp_SouthAfrica on Malibongwe Drive this is no longer possible. BP loyalty plus ONE other card only. Their machines have been changed accordingly.

@OlafSchaum Kindly note that you may swipe both cards; however, please ensure that the Discovery Insure card is swiped first.

@FNBSA Fix your banking app and card payment issues please! 😡

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@FNBSA, a long long time ago the Connect deals were actually worth it. A distant memory... 💭 R37,700 over 3 years?! 😂

@Discovery_SA Thanks very much

@OlafSchaum Hi there, we've responded to you via DM. 👍

How is the exact same @Fly_Airlink flight more expensive on @Discovery_SA #Vitality WITH discounts, than on the airline's website directly? 👀

@LinkedIn you don't need to ask me very 4 days if I'm hiring. Stop with that crap! 😑

@FNBSA teach your business bankers some basic manners! FFS! A simple "Goodbye" too much to ask for instead of just putting the phone down when I'm not interested in one of your upsells? Pathetic!

@MWEBTweets there is literally no way to contact support after 8PM! A full day of email outage, no updates, live chat is non-existent, telephone is not answered. Surely this level of service is not normal...or is it?! 👀 #mweb