Nationwide

Official Twitter support for Nationwide Insurance members.

@dana_dargos Hi Dana! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com, with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide is a scam. They were happy to take my money for pet insurance, but now that my dog Rocky is in an emergency and I am drowning in vet bills, they are refusing to help. When I asked if I could upgrade my coverage, they told me no because I was outside the 30-day window. But even if they technically mentioned that at the time, I was being overloaded with information and no one took the time to make sure I truly understood how important that policy was. They also never explained that emergencies like this can happen so suddenly or that vet bills can become this devastating this fast. If they had, I would have known that choosing the lowest coverage could leave me completely stranded in a crisis. And even beyond that, it is still a stupid policy. Why would you refuse to let someone upgrade their plan and pay more for better coverage when they are in the middle of an emergency and trying to save their pet’s life? What made it even worse was a manager saying, “We don’t know how expensive vets are either.” That is absurd. You are a pet insurance company. How do you not know that emergency vet care can cost thousands? Now my dog is fighting for his life, and I am being left alone to carry these crushing bills. Companies like this are happy to take your money every month, but when a real emergency happens, they do not show up.

@Rottenonionview Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide Or the fact that I never hired her to prepare or have my taxes done as they were already in progress with turbo tax and I needed the number ai thought she needed my info to give the irs to get for me and she now has been served by the irs and will be sued. Please help

@MCWeathr Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide All I need to do is find out if the numerous emails I keep receiving are real, or if it is a scam.

@Nationwide what exactly does someone have to do in order to speak to an actual person when they call? Your AI chatbot is absolutely useless.

@LadyTexicann Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com, with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide I have just spent over 6 minutes in your stupid automated loop for trying to pay a policy your website will not let me pay in full. Is there some way out of this hell loop to get an actual human?

@RandomGingerCat Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com, with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide you have made an incorrect distribution from my account. No one is working until Monday. I want to file a complaint NOW.

@mshea403 Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide wow It’s now two months and your adjustor continues to amaze me at his lack of communication and follow thru So we have devolved to a point where I gotta rant on x #sucks #insurance #nationwidesucks #claims #iran

@azcat92 Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com, with details of your concern and contact information, so they may locate your information. Thank you!

@OnYourSide absolutely ridiculous unacceptable customer service.

@OnYourSide do you actually have people that answer the phone?

@cj5_doug Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide Just informed my dad, after 70 years, that they’d no longer renew his policies because all of his business wasn’t with them, even though they refused to cover the property he just sold. No recent claims, pays yearly. You suck.

@SirLicksaTwat Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

Got a letter saying that @Nationwide will no longer cover roofs unless you buy a separate roof policy in the same week an email increased my premium by 25%!

@trof26 Hi, John! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

Hey Nationwide @Nationwide, long-time policy holder trying to cancel policy. Your automated phone system connected me to the wrong department and then was disconnected. Subsequently disconnected three more times. Your automated email system does not allow for cancellation. Help!!

@lanning_erin Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide Do NOT get nationwide insurance.They get you in w cheaper prices then change their "assessment" 10 mos ltr. have a store room under our house that is cinder block 6' ceiling. has our lawnmower in it. They say =walk out basement. it'll cost $215k 2 rebuild. 🏃‍♂️AWAY

@Rita_Dreams5 Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

Do not use @Nationwide You get a homeowner’s policy in December 2025 to December 2026 pay $1,852.00 for said policy in full. Then they come in February oh we had a rate increase in your area now you owe another $349.00! Wtf what in the actual F!!!

@warmachine15188 Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide So is manning speaking for nationwide why my homeowners insurance went up from $1600.00 a year to over $3000.00 a year without any notification? This is dirty and unacceptable. I will be shopping around

We can all be so much more. Just like Peyton is also Motivatin’ Manning and we're a great insurance and financial services company.

@MuscularMtnMan Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide @NFL When my mother passed away she had kept Nationwide insurance on her home for about 55 years. Never had any serious claims but when I took control of the home they canceled the policy instead of just transferring it. They made a hard time much harder.

This trophy isn’t just heavy, it’s a 30+ lb symbol of impact. The Walter Payton @NFL Man of the Year award honors players who lead on and off the field.

@serverpimp Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide auto is horrible af worst insurance eva

@cupcakecadaver Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

Out of curiosity, has @Nationwide ever been on ANYONE’S side? Cause they sure haven’t been on mine. 99% sure I just discovered them breaching my privacy/security. Amazing.

@BigFreezy Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide Nationwide left me high and Dry… They are not on your side and I’ve been suffering with 3 disc bulges to prove it. The worse insurance agency to anyone that actually needs help… I even sent in complaints etc and they still left me #fucked

@DerivedIntell Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

@Nationwide @Bwagz @NFL Brought to you by nationwide insurance that could give two shots about you and will reject your claim but we will happily advertise our extortion of the American populace. Thank you for your payments for the years. My Bentley really needed to be upgraded.

Congratulations to Bobby Wagner (@bwagz), the 2025 Walter Payton @NFL Man of the Year! We are honored celebrate your remarkable dedication to giving back.

@Harsimr21530945 Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

Frustrating experience with nationwide while doing IRA rollover! Issue still not resolved! @Nationwide

@nikmurphay Hi! We'd like to have our Office of Customer Relations assist you! Please email them at Advocate@nationwide.com with details of your concern and contact information, so they may locate your information. Thank you!

How bad is @Nationwide voice agent that answers customer calls? It’s completely worthless and will not connect you to a human. Time to drop this company. Their customer retention has to be the worst in the industry.