OneCard Help

Hey Lucky! We're sorry to hear that you've been facing difficulty closing your FD and apologize for the inconvenience caused. Kindly DM us your registered email ID and the allotted ticket ID (if you've already raised a request). We'll review your case and assist you with the best possible resolution at the earliest. -Suchi i.ki.show/A3B1E6958B

@OneCardHelp i can't close my FD ...I am trying to close my FD since one year I can't close my FD. Please help me with this

Hey there! We truly apologize for any inconvenience caused. To help us investigate this matter thoroughly and provide complete clarity, we request you to share supporting evidence, such as call recordings or screenshots of the numbers from which the calls were received, at help@getonecard.app and share the allotted ticket ID with us via DM. This will allow us to review the concern more accurately and work towards resolving it at the earliest. -Suchi

@OneCardHelp and @SouthIndianBank, I wish to report the unprofessional behaviour of recovery agent calling from 7444123675. The agent spoke very rudely and caused unnecessary mental stress. the harassment, and ensure all future communication complies with RBI's Fair Practices .

Hey Jitender! We're sorry to hear that you're facing difficulties updating your mobile number despite raising multiple requests. This is certainly not the experience we want you to have. Kindly DM us your registered email ID and, if you've already raised a request, please share the allotted ticket ID as well. We'll review your case with the concerned team and assist you further. -Suchi i.ki.show/A3B1E6958B

मोबाइल नंबर बदलने के लिए कई बार request देने के बाद भी कोई सुनने वाला नहीं बहुत घटिया सर्विस है वन कार्ड की @OneCardHelp

@kazhi_alaudeen Hey Kazhi! Thank you for your patience. Our team has provided a resolution via email under ticket ID 9841009. Kindly refer to that communication. If you require any further assistance, please feel free to write back to us. We are always here to help you.

All banks: Email us, we’ll help. @OneCard: Email us → "Go use chat box" Also OneCard chat box: *does absolutely nothing* Congrats on having the most USELESS customer support. @GetOneCardIN @OneCardHelp @bobcardofficial #OneCardSucks

@kazhi_alaudeen Hey there! We apologize for the inconvenience caused. Please be assured that your concern is currently under review. We will share an update with you at the earliest over email. Thank you for your continued patience and understanding. -Suchi

@technoamy529 regarding the remaining reward points. -Suchi i.ki.show/A3B1E6958B (2/2)

@technoamy529 Hey there! We understand your concern and are sorry for the inconvenience caused. Kindly DM us your registered email ID so that we can review your account details. We'll check why the closure request is not going through despite no outstanding dues and assist you further (1/2)

@GetOneCardIN Please close my One card. When I requesting to close my ONE Card, your chart boat is saying, clear outstanding dues and use reward coins. There is nothing outstanding due in my card and there is no way to use my 164.54 reward points. My card no. is xxxx0180.

Hey Indrajit! We understand your concern regarding the charges applied to your transaction and apologize for the inconvenience caused. Kindly DM us your registered email ID so that we can review the transaction details and provide you with complete clarity on the charges. If any discrepancy is found, we'll assist you accordingly. -Suchi i.ki.show/A3B1E6958B

Hey @OneCardHelp @GetOneCardIN , I am shocked by your hidden fees. I loaded ₹10k to my CRED wallet. CRED charged ₹295 upfront, but my final statement shows a total extra charge of ₹537.96! You added ₹242.96 without warning. Reverse this double charge now.

@Mk_kurup Hi there, We hear you and are here to assist. We have responded to you via DM; please kindly check your messages from your end as well. -Yuki

@OneCardHelp @OneCardHelp Awaiting reply on DM.

They will allow you to have this card even without a call complete online procedure and If you have issues to be solved there is no support Looks like unethical company to me, I am making people aware why they should not use @GetOneCardIN @OneCardHelp #rbi #creditcards #money

Hey Aditya! Thank you for providing the details. We understand your concern and request you to please write to us at help@getonecard.app . Once you receive the allotted ticket ID, kindly share it with us here so that we can review your case and assist you in the best possible way. -Suchi

Currently having two credit cards, 1 fd backed up and one unsecured... Wanted to use your credit card...but s It shows waiting list @OneCardHelp

@dddevliya Hey Divyesh! We are sorry for the delayed response. Please be assured that your concern is currently under review. We will share an update with you at the earliest over email. Thank you for your continued patience and understanding.

@OneCardHelp @RBI @jagograhakjag @BandBajaateRaho Arround you offer error. Location is permitted but till shows location denided error. Also reinstall app but same error.

@AafreenLodi Hey Aafreen! We apologize for the inconvenience caused. Please be assured that your concern is currently under review. We will share an update with you at the earliest over email under ticket ID 9839011. Thank you for your continued patience and understanding. -Suchi

@OneCardHelp No resolution has been provided by you all after 30 days @RBI they are not helping nor providing resolution as I am fed up with calls and mags from this team… @GetOneCardIN @OfficialSIBLtd

#BrewYourStory ☕️ We came for coffee, stayed for the process. A little grinding.. A little brewing.. and a lot of "wait, this is actually good!" Turns out, every cup has a story. ❤️ See it unfold👇 communityone.app/post/brewyours… Now watch it brew 👇 youtube.com/watch?v=IT1NE0… #coffee #Community

@PUadgi Hi Parmeshwar, Thank you for being patient with us! We have assisted you via your registered email ID and shared the resolution (ticket ID: 9815065). You can also check your DM as we have responded to you there. - Amy i.ki.show/A3B1E6958B

@OneCardHelp Dear Team, Any update on this?

@FederalBank @OneCard_FPL Paid ₹49,231 + ₹14,630 as told by your HO agent Rahul Sharma to settle my loan. Still no NOC, & now getting WhatsApp threats demanding ₹25k more + threats to call my HR/employer. @RBI #OneCard #BankingHarassment

@i_manikantahere Hey Manikanta! We understand your concern and will definitely look into this for you. Please send us your registered mobile number and email address via DM, along with a snapshot, so we can assist you better. - Ish 😇 i.ki.show/A3B1E6958B

@OneCardHelp trying apply a new onecard on app but when I submit the application, a popup something went wrong shows. What is the process to get the onecard. Look into @GetOneCardIN

@AnandSajankar Hi Anand, thank you for sharing your registered details with us and for your patience! We have assisted you through your registered email ID (ticket ID: 9820655). Please check it out! - Amy i.ki.show/A3B1E6958B

@OneCardHelp Hi @sinhaanurag14 , please help with my ticket is not resolved yet and now your team added the same account in my current bill. No one is working on this ticket since last 3-4 months and your customer support number not working and no one answering on the email. Pathetic service

@GetOneCardIN Please check ticket #9375355. Chargeback request has been pending since 15 days. No response via email or calls. My bill date is near and an unnecessary amount is still showing. Who is handling this pathetic service? please resolve asap

Hi Aarsh, We completely understand your concern regarding the status of your application and are here to assist you every step of the way. Please connect with us via DM, sharing your registered email ID and mobile number so that we can assist you further. -Yuki i.ki.show/A3B1E6958B

Dear @OneCardHelp I'm unable to complete the address verification process in the application. Whenever I try to proceed, it displays:"Something went wrong" Due to this, I'm unable to complete with my application kindly look into this and assist me in resolving it at the earliest

@VibhatsuPurusha Hey Vibhatsu! We're here to help and will certainly assist you. Regarding your concern, please share your registered mobile number and email address via DM so we can assist you better. - Ish 😇 i.ki.show/A3B1E6958B

@OneCardHelp Transaction ID: 4166672965 Money debited but giftcard not given fleek is not responding, please help

@BaidikaMittal Hi Baidika, could you please drop us a DM and share your registered details so we can assist you? Also, please elaborate on your concern, we're here to help! - Amy i.ki.show/A3B1E6958B

@GetOneCardIN Not able to create and get it.

@BaidikaMittal Hi Baidika, could you please drop us a DM and share your registered details so we can assist you? Also, please elaborate on your concern, we're here to help! - Amy i.ki.show/A3B1E6958B

@modynishant Hi Nishant, apologies for any inconvenience caused. Please allow us some time to investigate the matter, we shall get back to you soon with an update. - Amy i.ki.show/A3B1E6958B

@OneCardHelp @GetOneCardIN @sinhaanurag14 @vkhathi 30th April to 11th July, they haven’t been able to resolve the issue completely. What’s up with @OneCardHelp @GetOneCardIN ? All ok within organisation.

Hi @OneCardHelp, On 30-04-26, I raised a simple request to change my email ID (Ticket #9521492). I admit I missed sharing all the details initially. What I didn't know was that I was about to begin a collector's edition of OneCard Ticket Numbers™. A short thread 🧵👇