Amazon One Medical

@PJ17862 Hi there - We hear you and understand your frustration. If you still need assistance, please dm us and we'll have a member of our team look into your bill and follow up with you directly. Thanks!

like does it not matter what ur insurance is under #amazon #Onemedical?? or am i getting a big charge on the card on file bc of this that was not made clear? lolol @amazon @onemedical

does #onemedical from amazon #telehealth let you see specialists like #rheumatology? dont want to give bezos anything re medical info/records but this is getting ridiculous-even basic urgent care #telemed wont prescribe #nsaids/wont see #arthritis patients now?? what happened?

@PJ17862 We're sorry to hear you've had trouble getting your prescription and understand your frustration. If you still need assistance, please dm us and we'll have a member of our team follow up with you directly. Thanks!

@amazon @onemedical the AMOUNT of work to get a basic fucking prescription-like SO MANY FUCKING ISSUES-& im health and tech issues savvy-this is RIDICULOUS-no way a senior citizen should have to deal with this if

@AmandaMustafic Hi Amanda - We take this feedback seriously and would like to look into this further. Can you please send us an email at feedback@onemedical.com? A member of our patient experience team will follow up with you directly to assist.

I have been trying to get in touch and get answers from @onemedical because I was billed for a case of medical fraud for my minor daughter. I have been given the runaround since January 11. I have had One Medical for years, and if this is not resolved, I will not be renewing.

@thegypsysister We're sorry to hear you've had this experience. If you still need assistance, please dm us and we'll have a member of our team follow up with you directly to assist.

One Medical is now available as a benefit for @amazon Prime! Prime members can now add a One Medical membership for only $9 per month (or $99 annually) and up to five additional family members for $6 per month each (or $66 annually). Learn more here: health.amazon.com/prime

@MaksimGolivkin Hi Maksim - We're sorry to hear you had this experience and apologize for the delay. If you'd like to discuss this further, please dm us and we'll have a member of our team follow up with you to assist.

@basedkarolis @onemedical Update: they received my referral but can't schedule me over the phone. I need to wait till the new patient coordinator calls me back. P.S. It is my 5th call

Had a medical concern. Signed up for One Medical. Went to see a PCP. Got sent to a specialist. The specialist didn't receive a referral for a week

@evenmoreauntbob Hi Roberta - We're sorry to hear you've had this experience and take this feedback seriously. If you'd like to discuss this further or still need assistance, please dm us and a member of our team will follow up with you directly.

@onemedical She has been trying to get her Rxs transferred for over six months. They won't do it. Lol. Why? They keep telling her she has to schedule a visit to transfer the Rxs? What fuck type shit is that????

Quick trip abroad, got Zepbound, lost menopause weight. In America they would have let me get full blown diabetes before they offered meds. Millennial doctors, especially women, are the shittiest doctors by a fucking mile and it's not even close.

@InverseMarcus Hi there - We're sorry to hear you're having trouble finding an appointment. We're working hard to hire more clinicians and open up more appointments. In the meantime, we do have additional care options in our One Medical app including Treat Me Now and Video Chat.

@onemedical it'd be nice if you could get a sick appointment within like two weeks of you being, you know, sick

@RealOpinionOnly Hi there - We're sorry to hear you've had this experience and take this feedback seriously. If you still need assistance with your wife's account or would like to discuss this further, please dm us with your contact info and we'll have a member of our team follow up directly.

@onemedical will fail. Horrible onboarding and customer experience It used to be great pre acquisition. I paid for membership but can’t sign my wife up. It says name not recognized. And no number to call for support

@SunjitDhillon Hi Sunjit - We'd be happy to look into your bill for you. Please dm us with your contact info and we'll have a member of our team reach out to you to assist.

Just got hit with a $800 bill from @onemedical for a 15-minute in-network virtual appointment. Makes me hesitant to book future visits - healthcare shouldn’t feel this inaccessible.

@nickelgeetweets We're sorry to hear you've had this experience and would like to learn more about your time with us. If you're open to discussing this further, please dm us and we'll have a member of our team follow up with you directly.

@rleuty_biotech Hi Ron - We take this feedback seriously and would like to look into this further. If you’re open to discussing this, please DM us.

@chrissyfarr Days after my 20yo son was diagnosed by @onemedical with strep, my wife took him to the @UCSFHospitals ER bc he looked so bad. They waited for hours in an ER of the damned, then misdiagnosed again. Turns out he had mono. UCSF billed $12,000 to insurance, $2,000 out of pocket.

My husband went to the ER, sat there for two hours without getting seen, then an intern triaged him, and still he didn’t get seen. He felt better in that time so he ended up leaving. A $3,000 bill arrived. Apparently it’s $3,000 for the privilege of being in the waiting room now. I’ve asked for an itemized bill. At this point I’m curious about how you even code for that? “Waiting charge?”

@xInannaa So glad you were able to easily book an appointment! Thanks for the shoutout 💚

Amazon One Medical offers top-notch healthcare services with a quick appointment system. If you’re having trouble scheduling appointments, make sure to book at least one. @onemedical

@adamkovac @Expedia @NerdWallet @petdesk We're so happy to have made your shortlist, Adam! Thanks for including us 😊

Booking flights: @Expedia Doctor: @onemedical Insurance: @NerdWallet Vet: @petdesk Housing: Unleash supply, make it easier to build

@rynowill75 We'd love to have you, Ryan! Feel free to dm us if you have any questions about membership.

@jigglesquad @onemedical Hmm that does sound convenient

Say what you will about Amazon, @onemedical is worth every last cent.

@jigglesquad We're so glad you're enjoying your membership, Nick! Thanks for the shoutout 😊

@hillarycbush We're sorry to hear you've had this experience, Hillary. We take this feedback seriously and would like to learn more about your visits. If you're open to discussing this further, please dm us and we'll have a member of our team follow up with you directly.

@RonsModernLife We'll be sure to let you know if we head that way!

Would love a @onemedical location in Orlando!

@SofieHamilton Wow! Thanks so much for sharing this, Sofia! 💚 We're so glad we could help you stay on top of your prescriptions ahead of your trip, and look forward to being a part of your health and wellness journey. Safe travels!

I’m the new biggest fan of Amazon’s @onemedical & I only just signed up today Here are my thoughts 💭

@puhlkit We're sorry to hear you've had trouble reaching our team, Pulkit. If you still need assistance, please dm us and we'll have a member of our team follow up with you directly.

@onemedical call us is the dumbest option ever. No way to reach a damn human. Waste of money.

@markhlyon Hi Mark - We're sorry to hear you've been disappointed with our pediatric care. We are always looking to improve the patient experience, so if you're open to discussing this further, please dm us.