OneScore Help

@appukr7 Hi Arvind, We have responded to you via your registered email ID. You can refer to it via ticket ID: 9534136 for further assistance. Thank you for your understanding and patience. - Amy i.ki.show/20501A0CC2

I already paid my EMI on 6 May 2026 but it is still not updated.Continuous followup since 26 April,no proper resolution yet.Penal charges and CIBIL impact due to your delay is unacceptable.Please resolve urgently.@OneScoreHelp @sinhaanurag14 @JairamSridharan @PiramalFinance @RBI

@Maxima9m you with the same. Thank you! - Ish 😇 (2/2)

@Maxima9m Hey! We understand your concern that you wish to re-open your account. However, we would like to tell you that once an account is closed, it cannot be reopened. If you have any other concerns or queries, feel free to write us at onescorehelp@onescore.app and we’ll assist (1/2)

@GetOneScore @OneScoreHelp Hey my account has been deactivated and I’m unable to access it. I request you to please review and reactivate my account as soon as possible. I’ve always used the app genuinely and would really appreciate your support! Thank you.

@appukr7 Hi Arvind, please allow us some time to get this checked. We'll get back to you soon with an update on this. In the meantime, you can drop us a DM for any further concerns, we're here to help you! - Amy i.ki.show/20501A0CC2

@appukr7 Hi Arvind, please allow us some time to get this checked. We'll get back to you soon with an update on this. In the meantime, you can drop us a DM for any further concerns, we're here to help you! - Amy i.ki.show/20501A0CC2

@PiramalFinance @PiramalFinance @OneScoreHelp @rbi completed my EMI payment on 6th May after the payment link issue was resolved, but it is still not updated in the system/app. Following up since 26th April with no resolution yet. Please resolve urgently to avoid late charges & CIBIL impact.

EMI payment done on 6th May after the payment link issue was resolved, but still not updated in the app/system on 8th May. Please coordinate with Piramal Finance and resolve this urgently to avoid late charges & CIBIL impact. @OneScoreHelp @PiramalFinance @RBI @sinhaanurag14

@appukr7 Hi Arvind, please allow us some time to get this checked. We'll get back to you soon with an update on this. In the meantime, you can drop us a DM for any further concerns, we're here to help you! - Amy i.ki.show/20501A0CC2

@appukr7 Hi Arvind, we hear you and we're here to help you. Please allow us some time to get this checked. You'll receive an update soon via ticket ID: 214709 and in case anything else comes up, you can drop us a DM as well via the below link! - Amy i.ki.show/20501A0CC2

Still no resolution since 26 April. @OneScoreHelp @PiramalFinance @RBI Payment link not working. I have shared proof. I have funds and want to pay, but issue is from your side. Resolve urgently & ensure no late charges or CIBIL impact. Ticket ID: 214709 @sinhaanurag14

@Mr_Techi_Indian Hey! We understand you're facing an issue deleting your account from the app. We're sorry to see you go. Regarding your request, please email us at onescorehelp@onescore.app from your registered email address, and we'll be happy to help. - Ish 😇

May I know the reason why you are not allowing me to delete my account. For the past 1 week showing this error. @OneScoreHelp @GetOneScore

@dkaiilash51 Hi Kailash! If an account is closed, reapplication is not possible as details are mapped to submitted documents. Since PAN details cannot be changed, we are unable to offer the OneScore experience. We will notify you if there are any updates. Thank you! - Yash

@OneScoreHelp please do needful! i want my OneScore account. it means everything in the financial journey to me!!!

@GetOneScore & @OneScoreHelp Few years ago i deleted my precious OneScore account. currently in the world of fake & spam credit score checking apps i really feel what i lost. currently urging you to bring my account back! DM me for account details that i deleted!

@simply_vipul Hey Vipul! Our team is ready to assist you at onescorehelp@onescore.app. Kindly write to us from your registered email ID and you will receive an automated response with a ticket ID. Share the ticket ID with us in our DM and we will assist you further. i.ki.show/20501A0CC2

@OneScoreHelp @Onescoreapp Stop sending the same email template over and over.

(1/4) @OneScoreApp Facing serious issues with your app. After entering all details, it shows no credit history and no CIBIL score. This is completely incorrect.

@simply_vipul Hey Vipul! We understand that something might be concerning you, and we’d like to know more so we can assist you better. Kindly write to us at onescorehelp@onescore.app using your registered email ID, and our team will be happy to help you further. -Suchi

@OneCardHelp @OneScoreApp Already emailed you. Please read my tweets, issue is clearly explained. There’s no way to generate a ticket ID, so stop sending template replies and actually resolve the problem.

@simply_vipul Hey Vipul! We can understand that there is something that is bothering you and we would like to know more to give the best service.  Write to us at onescorehelp@onescore.app with your registered email ID and share the allotted ticket number here to assist you. -Suchi

(4/4) Your support keeps giving template replies about “registered email” without understanding Gmail ignores dots. Fix your system, show correct data, and resolve this ASAP. @GetOneScore @OneScoreHelp #OneScore #FintechFail #CustomerComplaint

@ratnasurya1 Hey! We have responded to you over DM. Request you to check the same from your end as well.

@OneScoreHelp Can I get an update regarding my escalation which agency had made an harresment violating RBI guidelines injus need the details of the persons who are involved

I’m not paying my credit card bill until this query is resolved @OneCardHelp @narendramodi it has been a mental pressure on me as these people are playing with my cibil score @RBI @OneScoreHelp @AxisBank @bankofbaroda @TheOfficialSBI

@ratnasurya1 Ratna, we understand that it's taking a bit longer than expected but trust us that we're getting this checked from our end & we'll update you regarding this at the earliest. Appreciate your patience & understanding here.

@OneScoreHelp If this was not resolved I don't have any other situation that I have to esclate this to rbi with all the records which I am having even on Sunday also getting somany calls and making me harrasment which was a mental stress

@ratnasurya1 We apologise for the inconvenience caused here. We are reviewing the same and will get back to you with an update asap! We are here to help you!

@OneScoreHelp Still on sundays also getting more and more aggressively calls from u r agency

@ratnasurya1 Hi Ratna, we hope you are doing well! We are getting this checked and will get back to you with an update at the earliest. Rest assured we are here to help. - Eddy

@vai_1707 @OneCardHelp @narendramodi @RBI @OneScoreHelp @AxisBank @bankofbaroda @TheOfficialSBI After esclation to one card about harrasment made from their agency getting more and more abusive and threatening calls from one card bro for me

@DDC2394 Hi Ron! It looks like our team is already assisting you through another account. Kindly continue on the same chat for further assistance. Thank you! - Yash

@GetOneScore @GetOneCardIN i have raised a query via app but it hasn't been resolved yet.

@RohitDe59758471 Hi Rohit, We apologise for inconvenience caused. Your feedback is important to us, and we’re actively working on improvements. Please contact our support team at onescorehelp@onescore.app so we can address your concerns. Thank you for sharing your thoughts! - Eddy

@OneScoreHelp on entering exactly correct otp it says incorrect. Fix it man. It's been 2 days now.