@tomwilson02 Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further. @tomwilson02
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Client Care & Resolution
71 posts
Client Care & Resolution
@OnlineBootspage
Online Support Department
Katılım Ocak 2009
196 Takip Edilen141 Takipçiler
Client Care & Resolution retweetledi
@BootsUK how do I cancel an order? I didn’t realise the delivery date was not for another week.
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Tom Wilson@tomwilson02
@BootsUK how do I cancel an order? I didn’t realise the delivery date was not for another week.
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Client Care & Resolution retweetledi
Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Roy@Roy83585711
@BootsUK hi can you help with an order which was due to arrive at a boots branch yesterday for collection but no word.unfortunately your system doesn’t help in tracking thanks
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@Racing_KLR Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further. @Racing_KLR
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@BootsUK Again this week the lift in the Weymouth boots is out of order again😡😡😡 how do you expect the elderly, disabled and people with mobility problems to get up the stairs to get to the pharmacy?😡😡 this store is so badly designed!! it is getting beyond a joke now!!
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🏇🏼🏇🏼🏇🏼 K.L.R. Racing 🏇🏼🏇🏼🏇🏼@Racing_KLR
@BootsUK You say this every time and nothing gets done about it 😡😡😡😡
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Client Care & Resolution retweetledi
@BootsUK customer service and delivery is shocking. Waited over 1.5 weeks for an order which still isn’t with Royal Mail and you tell me to wait another 5 days before I get a refund!! Shocking
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Samantha Attwood@samanthaattwoo8
@BootsUK customer service and delivery is shocking. Waited over 1.5 weeks for an order which still isn’t with Royal Mail and you tell me to wait another 5 days before I get a refund!! Shocking
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@wooden_pirate Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further.
English
Client Care & Resolution retweetledi
@BootsUK Pharmacy didn't order my meds (again for the millionth time), so I missed having them yesterday, ended up having a really anxious sleep, now today I'm just shaking and feeling horrible inside.
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WoodenPirate🏴☠️@wooden_pirate
@BootsUK Pharmacy didn't order my meds (again for the millionth time), so I missed having them yesterday, ended up having a really anxious sleep, now today I'm just shaking and feeling horrible inside.
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Client Care & Resolution retweetledi
DAY 17. Still no official response from @BootsUK. Still no replacement for my hazardous, leaking order. Every day they ignore my message is a day they prove they don’t care. Count with me. Day 17 and counting. 🛑🆘 #BootsUK #CustomerServiceFailure #CancerRecovery #HealthCare
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Notme@whodesignwho
DAY 17. Still no official response from @BootsUK. Still no replacement for my hazardous, leaking order. Every day they ignore my message is a day they prove they don’t care. Count with me. Day 17 and counting. 🛑🆘 #BootsUK #CustomerServiceFailure #CancerRecovery #HealthCare
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Client Care & Resolution retweetledi
@BootsUK What I should have done is bought the item in store (vastly overpriced) then ordered online and once the online purchase arrived, take the in store purchase back for a full refund (return policy)
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
paul tankard@paulmunz
@BootsUK What I should have done is bought the item in store (vastly overpriced) then ordered online and once the online purchase arrived, take the in store purchase back for a full refund (return policy)
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Kindly check out DM and create your password
myke@myke2112
@OnlineBootspage Now following but I’m unable to DM
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@myke2112 Kindly share your reachable mobile number for us to get in touch with you.
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@BootsUK very dissapointed just visited a local store to enquire about click & collect order we placed,delivery was expected today the store informed me they don't get deliveries on Wednesdays, This is not noted on delivery options do all stores not receive Wednesday deliveries?
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Client Care & Resolution retweetledi
@BootsUK I made a complaint, and apparently my complaint can only be responded to if I supply: my full name, DOB, full address, amongst other information. Do you need my passport and blood type too? Why the need for so much information? Seems excessive. I think ICO would agree
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