Opsgenie

We're excited to announce that Opsgenie Resources are available in @awscloud CloudFormation Public Registry! 🥳 Read more bit.ly/2UrMACV

@ryanhos Hi @ryanhos. We truly regret any trouble, and we appreciate you letting us know. The situation should be resolved. Send us a message on @AskAtlassian if it continues!

@NickPCousins Hi @NickPCousins. We regret any trouble, and we appreciate you letting us know. The situation should be resolved. Send us a message on @AskAtlassian if it continues!

@DevinStokes Hi @DevinStokes. We regret the trouble, and appreciate you letting us know. The situation should be resolved. Send us a message on @AskAtlassian if it continues!

Dudes.... @Opsgenie Two blasts in one day?

Lol someone misfired on the mailer huh?

@apetechda Hi @apetechda. We appreciate you letting us know. The situation should be resolved, send us a message on @AskAtlassian if it continues!

Anyone else get like 7 notifications from @Opsgenie this last couple days? They blew up all my inboxes recently.

@_a__w_ Hi there! Thanks for your suggestion, I'll pass it along to the team. If the person going on vacation sets up alert forwarding you won't have this issue :) Here's information on how to do that: support.atlassian.com/opsgenie/docs/…

@Opsgenie really needs a vacation mode as well as a way to do repeating. We split every day up so someone going on vacation for a week means 7x(# of override clicks). Pretty painful.

@davidkarlsen Hi @davidkarlsen thanks for reaching out! Please open an issue with our support team so we can help you out with this support.atlassian.com/contact/ Have a great day 😀

@Opsgenie Can you give this repo some ❤️: github.com/opsgenie/oec? Issues are left to rot with no response #craftmanship #opsgenie #atlassian #customercare

@foty_two 😂

@mustafaakin @Atlassian Congratulations! 🥳

I got the #AWS Certified Solutions Architect - #Professional certificate without any extra study thanks to my work experience at @Opsgenie @Atlassian SRE Team.

@OnAirMarc @Jira @AskAtlassian Hi there! Can you please reach out to our support team for so they can troubleshoot this with you? support.atlassian.com/opsgenie/ Have a great day!

Having trouble getting @Opsgenie to update a @Jira issue. The initial issue is created in Jira but updates created in OpsGenie don't flow back into Jira. I've been following this doc: support.atlassian.com/opsgenie/docs/… @AskAtlassian

@grobichaux Hi @grobichaux under the Free and Essentials Plans, custom notification rules are not available and you are only able to configure one rule per event (such as New Alert, Schedule Start, etc).

@grobichaux Yes! You'll create a global notification rule for the start and end of the schedule. support.atlassian.com/opsgenie/docs/…

@JordanALewis 2/2 The changes may not match this exact request, but it will make the configuration much easier!

has anyone used @Opsgenie to create a rotation schedule that's aware of participant timezones? it would be nice to make a policy that defaults to paging the awake people in a schedule before waking up people who are still asleep.

@JordanALewis 1/2 Hi @JordanALewis, Thanks for your patience while we confirmed this request with our product team. We're anticipating that future updates will add improvement to the configuration of on-call schedules with different timezones.

@ayaladev Hi there, have you reached out to our Support team for assistance with this? support.atlassian.com/opsgenie/

@Opsgenie how can I submit a ticket to get my phone number blocked from system alerts? My previous employer has been unable to remove me from the system even after multiple requests. They claim they already took care of it but I keep getting texts and calls even at midnight

@ofcAnthony Hi there, are you using Jira Service Management? Can you please DM me some of the email addresses that this was sent to so we can look into it? TY

Use @Atlassian + @gitlab together to enable your #DevOps workflows with integrations for #Jira Software and @Opsgenie. Empower your teams to collaborate and deliver faster, safer software: ow.ly/C8Ah50Fb2Bv #OpenDevOps

@huseyinbabal Hi there! Thanks for your question, that functionality is not available. If you'd like, you can file a feature request with our support team support.atlassian.com/opsgenie/ Have a great day! :)

Hi @Opsgenie we are using Jira Capacity Tracker addon, and wanted to know if there is any way to integrate with Opsgenie so that on call member will have less capacity in tracker based on configuration? marketplace.atlassian.com/apps/1218151/c… marketplace.atlassian.com/apps/1218151/c…

Did you know you could leverage @zebriumai and Opsgenie for Root Cause Analysis? #RCA #incidentmanagement community.atlassian.com/t5/Opsgenie-ar…