This is an app issue. The team there does not seem to understand that despite screenshots and more. Who else can this be escalated to?
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Andy Wenzel
23 posts
@Resmed Hard to believe your myAir support team is inept, but my experiences the past few days seems to show that's the case. myAir app does not show correct data in 'Timeline' (timestamps and events are WAY off). SD card data is accurate. Who else can I reach out to?
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Andy Wenzel retweetledi
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@AskFreshdesk My original question still has gone ignored/unanswered.
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@AskFreshdesk That reply ignores my original question. Your "fix" wasn't tested properly and we're down because of it.
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@freshdesk @AskFreshdesk Why has no one called me back regarding an urgent production problem?
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