@OfficialPLT awful customer service. I receive damaged shoes today with no way of speaking to someone to try and sort it out! Will never order again from here!
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Complaints Helpline ™
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@sarahcskelton Hi @sarahcskelton, sorry for the inconvenience. We understand your frustration and want to help. Please follow us and send your contact number by DM so our team can assist further.
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Hi @sarahcskelton, sorry for the inconvenience. We understand your frustration and want to help. Please follow us and send your contact number by DM so our team can assist further.
Sarah Garbutt@sarahcskelton
@OfficialPLT awful customer service. I receive damaged shoes today with no way of speaking to someone to try and sort it out! Will never order again from here!
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@OfficialPLT I received the wrong item in my order in April. I reported it to yourselves (obviously nothing was corrected) I have returned it months ago and the payment is through Klarna. You are now trying to charge me for the dress that was never sent. Please sort this asap.
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@_abbey_edwards Hi @_abbey_edwards, sorry for the inconvenience. We understand your frustration and want to help. Please follow us and send your contact number by DM so our team can assist further.
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Kindly follow back
abbey@_abbey_edwards
@OfficialPLT I received the wrong item in my order in April. I reported it to yourselves (obviously nothing was corrected) I have returned it months ago and the payment is through Klarna. You are now trying to charge me for the dress that was never sent. Please sort this asap.
English
Hi @_abbey_edwards, sorry for the inconvenience. We understand your frustration and want to help. Please follow us and send your contact number by DM so our team can assist further.
abbey@_abbey_edwards
@OfficialPLT I received the wrong item in my order in April. I reported it to yourselves (obviously nothing was corrected) I have returned it months ago and the payment is through Klarna. You are now trying to charge me for the dress that was never sent. Please sort this asap.
English
@OfficialPLT what is the point of me paying for Premium Delivery, when I never receive my orders next day? Please stop using Evri!!!! The service is terrible.
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@tweetibea Hi @tweetibea, sorry for the inconvenience. We understand your frustration and want to help. Please follow us and send your contact number by DM so our team can assist further.
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Hi @tweetibea, sorry for the inconvenience. We understand your frustration and want to help. Please follow us and send your contact number by DM so our team can assist further.
b💘@tweetibea
@OfficialPLT what is the point of me paying for Premium Delivery, when I never receive my orders next day? Please stop using Evri!!!! The service is terrible.
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@EllaDeexo Hi @EllaDeexo, sorry for the inconvenience. We understand your frustration and want to help. Please follow us and send your contact number by DM so our team can assist further.
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Trying to contact a non AI @OfficialPLT customer service team member seems to be mission impossible 😭😭😭😭 can anyone help a girl out? #prettylittlething #PLT
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Hi @EllaDeexo, sorry for the inconvenience. We understand your frustration and want to help. Please follow us and send your contact number by DM so our team can assist further.
Ella ❤️🔥🌶️@EllaDeexo
Trying to contact a non AI @OfficialPLT customer service team member seems to be mission impossible 😭😭😭😭 can anyone help a girl out? #prettylittlething #PLT
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@OfficialPLT I am having issues trying to log a return and am unable to get through to customer services. can someone help please
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@shanvicvan Hi @shanvicvan, sorry for the inconvenience. We understand your frustration and want to help. Please follow us and send your contact number by DM so our team can assist further.
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