Progress Lifeline

What is Progress Lifeline? Find out here 👉 youtube.com/watch?v=TOq0da… progresslifeline.org.uk 03333 204 999 lifeline@progressgroup.org.uk

If you have an installation booked for today, we will aim to attend as planned. However, there might be some appointments we are not able to complete. If this is the case, we will be in touch next week to rebook the appointment with you. We are very sorry for any inconvenience.

Thank you for your patience whilst we worked to resolve issues with our Customer Contact Centre due to a global IT outage. All issues have been resolved and our Customer Contact Centre is running as normal. Our emergency call handling is also operating as normal.

If you have an installation booked for today, we will aim to attend as planned. However, there might be some appointments we are not able to complete. If this is the case, we will be in touch next week to rebook the appointment with you. We are very sorry for any inconvenience.

2 of 3 However, you may be unable to contact our Customer Services Team as our phone lines and webchat are currently not available. If you need to contact us, please call back later or send us a message on our website: loom.ly/P_mFI_U

IMPORTANT THREAD - 1 of 3 You may have seen reports in the media of a global IT outage affecting IT systems. Please be assured that our emergency call handling of alarm activations and emergency response service is operating as normal.

The Energy Price Cap, which controls what most households pay for energy, fell by 7% on average on 1 July 2024. Find out how to work out how much you will be paying on your energy bills here: loom.ly/lGhqZIs

Men's Health Week aims to encourage men and boys to look after themselves by making positive, healthy living decisions. Read here for more information and resources to lead a healthier life: loom.ly/WiPGn8s

Loneliness is a common feeling - and ironically you are not alone. By taking proactive steps and reaching out for help when needed, you can overcome loneliness and build meaningful connections with others. Click here to find out where to get support: loom.ly/xm2dnIg

Are you worried that you or a loved one may have dementia? Alzheimer's Society has put together this symptom checklist. Answer these simple questions and get support today. loom.ly/ySNKo9w #DementiaActionWeek

There are lots of things we can try to do to take care of our wellbeing. For some tips and advice, visit Mind's website: loom.ly/aIEuDQQ #MentalHealthAwarenessWeek

@LancsLearning is hosting two free online introductory sessions on deaf awareness and BSL: Tuesday 7 May - 10am - 11.30am Wednesday 8 - May - 6pm - 7.30pm These courses are free for anyone living in Lancashire aged over 19. You can find out more here: loom.ly/M9gAfPU

Stress is something everyone feels at times, especially when dealing with change or life challenges, such as money worries, work issues or relationship problems. Find out how to deal with stress here: loom.ly/JMt1AE8 #StressAwarenessMonth

We’re proud to be supporting #DebtAwarenessWeek 2024! This year, the focus is on breaking down the barriers to debt advice and encouraging those who are struggling to reach out. @StepChange Debt Charity provide free online advice. For more advice, visit loom.ly/60g7IBI

Smoking also increases the risk of fires. If you do smoke: Please maker sure cigarettes are properly extinguished, especially before going to bed. Make sure you have working smoke alarms and they are tested regularly Never smoke in bed Use an ashtray rather than a bin

Quitting smoking is not easy, but stopping is better for your health - and your pocket! The NHS offers free stop smoking services to anyone who wants to quit: loom.ly/N80FjuI #NoSmokingDay

Ramadan Mubarak! Ramadan Kareem to all our Muslim followers and friends during this holy month of Ramadan.

People who are experiencing or have experienced domestic violence and abuse can access benefit support from the Department for Work and Pensions (DWP). Click here to read more: loom.ly/w8zGOzQ

Today is @NEA_UKCharity #FuelPovertyAwarenessDay. If you are looking for support with your #EnergyBills, we’re here to help. Take Charge is a free impartial service offering energy and money advice you can trust. Find out more takechargetoday.co.uk

Highly recommended #lifeline as a #serviceuser for over six years can't recommend it enough! Truly life changing experience the #reassurance @PLifeline truly appreciate their amazing service 👏👏 #reassurance #lifeline 24 hour cover #excellence 👏👏❤️

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