PSE&G

📬 Thanks for reaching out. While our social care team is offline nights and weekends, help is still within reach. Our team is available to help one-on-one weekdays from 8 a.m. to 8 p.m. If you’re contacting us outside those hours, please send us a private message with your full name, account number and address. One of our social care team members will follow up during our next business day. For urgent needs, please use the contacts below: 🚨 Medical emergency: 911 🔥 Gas emergency: 1-800-880-7734 🧰 Appliance Service emergency: 1-800-436-7734 💡 Power outage: Report online at pseg.com/outagecenter, text OUT to 4PSEG or call 1-800-436-7734 📲 For power outage updates: outagecenter.pseg.com/external/defau… Thank you for your patience. We appreciate you and look forward to helping you soon 🧡

@SolomonforJC the 6th street sinkhole is back and worse than before. The block that the utility pole is on is failing too (216.5 6th Street). On Google Maps street view you can see the last time we had the problem. @PSEGdelivers @VerizonSupport

📬 Thanks for reaching out. While our social care team is offline nights and weekends, help is still within reach. Our team is available to help one-on-one weekdays from 8 a.m. to 8 p.m. If you’re contacting us outside those hours, please send us a private message with your full name, account number and address. One of our social care team members will follow up during our next business day. For urgent needs, please use the contacts below: 🚨 Medical emergency: 911 🔥 Gas emergency: 1-800-880-7734 🧰 Appliance Service emergency: 1-800-436-7734 💡 Power outage: Report online at pseg.com/outagecenter, text OUT to 4PSEG or call 1-800-436-7734 📲 For power outage updates: outagecenter.pseg.com/external/defau… Thank you for your patience. We appreciate you and look forward to helping you soon 🧡

@MikieSherrill The residents of NJ are being swindled. Thank @PSEGdelivers

I’ve heard you, New Jersey – we are facing an affordability crisis. You want costs to come down. That’s why, just now during my inaugural speech, I signed two executive orders declaring a State of Emergency on Utility Costs. This is just the beginning. This is just the beginning.

An active gas leak was building inside a home in Ewing, NJ when Derrick, one of our gas meter technicians, arrived for a routine inspection. Using his training and a remote methane leak detector, he identified the leak and acted quickly to help keep the community safe. Read more, on Energize!: spr.ly/6010B655H8

📬 Thanks for reaching out. While our social care team is offline nights and weekends, help is still within reach. Our team is available to help one-on-one weekdays from 8 a.m. to 8 p.m. If you’re contacting us outside those hours, please send us a private message with your full name, account number and address. One of our social care team members will follow up during our next business day. For urgent needs, please use the contacts below: 🚨 Medical emergency: 911 🔥 Gas emergency: 1-800-880-7734 🧰 Appliance Service emergency: 1-800-436-7734 💡 Power outage: Report online at pseg.com/outagecenter, text OUT to 4PSEG or call 1-800-436-7734 📲 For power outage updates: outagecenter.pseg.com/external/defau… Thank you for your patience. We appreciate you and look forward to helping you soon 🧡

@datreebee Good Morning, Thank you for providing the location of the streetlights. This case has been escalated to our streetlight team supervisors. May I please have a contact number for you so that we may produce you with status updates. ~CM

@PSEGdelivers Society Hill North Brunswick RT 1 across from the Omega Diner society hill way and Lafayette Court and MAIN ENTRANCE TO DEVELOPMENT! Thank you I’ll be looking for the truck!! 🙏🏼

Hey @PSEGdelivers lights have been reported and still no one shows up! Let’s go this is very dark and dangerous! And the #4609 has been out FOR A YEAR SIGN SAYS WORKING ON IT 🤔 AND WHEN!!!!!! Shame on you!

It’s officially spring-cleaning season, and while you’re tackling closets and countertops, be sure to give your appliances a little attention, too. A few simple steps now can help keep things running smoothly all season long. 🌱 Check out 5 appliance tips to freshen your home this spring in our latest Energize! article: spr.ly/6019B6bYGt

@PathTrainBS Hello! Are you still without power? If you have not reported your outage, you can report power outages online at spr.ly/6015B6wTZ7, in our mobile app, or by texting "OUT" to 47734. Text "STAT" to 47734 for updates once your outage is reported. Thanks! ^BB

@PSEGdelivers how much longer will Jersey City and Bayonne be without power?

📬 Thanks for reaching out. While our social care team is offline nights and weekends, help is still within reach. Our team is available to help one-on-one weekdays from 8 a.m. to 8 p.m. If you’re contacting us outside those hours, please send us a private message with your full name, account number and address. One of our social care team members will follow up during our next business day. For urgent needs, please use the contacts below: 🚨 Medical emergency: 911 🔥 Gas emergency: 1-800-880-7734 🧰 Appliance Service emergency: 1-800-436-7734 💡 Power outage: Report online at pseg.com/outagecenter, text OUT to 4PSEG or call 1-800-436-7734 📲 For power outage updates: outagecenter.pseg.com/external/defau… Thank you for your patience. We appreciate you and look forward to helping you soon 🧡

These little kids grew up to do some pretty great work. 🧡 Today, they’re part of our teams helping power communities across New Jersey and delivering the safe, reliable energy you depend on for your homes and businesses. We’re so lucky to have them on the team. 🍀

Good evening, I understand that you are contacting us in regards to damages done to the waterline at your property, which caused additional damages and hazardous conditions within your home. Please reply to this message with your service address, contact phone number and account number so that I may escalate this to the appropriate department.~CM

@PSEGdelivers hey you guys collapsed my water & sewage line while repairing a gas leak in my house earlier in the week, which introduced a toxic biohazard in my basement making my house uninhabitable for my small kids. Why is there no urgency to answer my call? Police also called

This week’s storm caused significant damage across NJ – from downed wires to snapped utility poles and more. We thank you for your patience through it all. And thank you to our crews who are always #JerseyReady to support you. Working around the clock in tough, windy conditions, they assessed damage, made repairs and restored service. Join us in thanking them for all their hard work. 🧡

#StopScams before they start. If someone shows up unexpectedly at your door and asks for personal information, ask to see ID first. Our employees always carry company identification. Remember, we will never: 🚫 Threaten to close your account if you don’t act immediately. 🚫 Ask you to pay with gift cards. 🚫 Request sensitive personal information by email. 🚫 Require payment to apply or interview for a job with us. Learn more at pseg.com/ScamAlert

Good Morning. I understand that you are contacting us on behalf of a client of yours that is without electric service as well as heat, has the situation been resolved yet otherwise I will certainly escalate this to a supervisor. I sincerely apologize for the extended waiting time.~CM

@PSEGdelivers I messaged about 20 min ago

Been on the phone with @PSEGdelivers for hours today and still no resolution. I think their customer service team is awful

📬 Thanks for reaching out. While our social care team is offline nights and weekends, help is still within reach. Our team is available to help one-on-one weekdays from 8 a.m. to 8 p.m. If you’re contacting us outside those hours, please send us a private message with your full name, account number and address. One of our social care team members will follow up during our next business day. For urgent needs, please use the contacts below: 🚨 Medical emergency: 911 🔥 Gas emergency: 1-800-880-7734 🧰 Appliance Service emergency: 1-800-436-7734 💡 Power outage: Report online at pseg.com/outagecenter, text OUT to 4PSEG or call 1-800-436-7734 📲 For power outage updates: outagecenter.pseg.com/external/defau… Thank you for your patience. We appreciate you and look forward to helping you soon 🧡

@LuckyInLifeNJ @PSEGdelivers @PSEGNews @NJBPU Good for them. Fk everything about your life. I hope you suffer, daily. Traitor scum.

Our gas workers show up ready – inspecting, repairing and strengthening the system that serves our homes and businesses in our communities. Much of the work happens behind the scenes, with safety leading the way and reliability you can count on. This #GasWorkersDay and every day, we’re thankful for their hard work. 🧡

@MeganCarolan 👍 👍 Good morning Megan. We are happy to know we could help get this resolved for you. Have a great day and stay safe. TY^RR twitter.com/messages/compo…

@PSEGdelivers Thank you to the social media team for getting this fixed up for us!

.@PSEGdelivers after waiting 2 hours for a call back about my service being started today, I missed the call - is there any way to get reconnected besides going on 3 hr call back list again? (NJ, not storm related issue)

📬 Thanks for reaching out. While our social care team is offline nights and weekends, help is still within reach. Our team is available to help one-on-one weekdays from 8 a.m. to 8 p.m. If you’re contacting us outside those hours, please send us a private message with your full name, account number and address. One of our social care team members will follow up during our next business day. For urgent needs, please use the contacts below: 🚨 Medical emergency: 911 🔥 Gas emergency: 1-800-880-7734 🧰 Appliance Service emergency: 1-800-436-7734 💡 Power outage: Report online at pseg.com/outagecenter, text OUT to 4PSEG or call 1-800-436-7734 📲 For power outage updates: outagecenter.pseg.com/external/defau… Thank you for your patience. We appreciate you and look forward to helping you soon 🧡

Hi Jon. We shared the information with our Ethics & Compliance team. They’d like to speak with you to gather additional information about the incident. Please reach out to them either by e-mail at ethic.compliance@pseg.com or phone (973) 430-6405. Alternatively, if you’d prefer to provide your contact information they can reach out to you. TY^DC

This is how you treat your customers in Newark nj!! @PSEGdelivers

@PSEGdelivers you guys are a joke! Strong arm us cause in Newark we can choose any other provider. Pay ya twice a month what we can afford and ya still shut us off. Go to ya customer service office and nothing but us black and brown people. $600 a month bill for most people