PVR Support

@ManjunathBlore Namaskar! Thank you for highlighting this to us. We truly care about your concern regarding safety. We have forwarded this to the relevant team, and they will look into the issue and take the necessary action. Your safety is our priority. Thank you!-Aryan

@_PVRCinemas Cinema experience is really great but I would be concerned about the kids safety. This is from the last floor of PVR Cinemas in Phoenix Market City Whitefield. Kindly please ensure we have proper glass covering this, as there is wide gaps close to the escalator.

@rjjena Namaskar! We regret that your experience was not up to the expected standard. Kindly share your concern with us at feedback@pvrinox.com so, our team can look into the matter and assist you further. – Aryan

@_PVRCinemas @INOXMovies @ajaybijli INOX such a cheat. We booked tickets though BMS . Was a bit late for the show. By the time we came the tickets were sold to someone else through ticket counter. They said as we were late they thought we will not come. Such a scam

@hemansak Namaskar! We regret that your experience was not up to the expected standard. Kindly share your concern with us at feedback@pvrinox.com so, our team can look into the matter and assist you further. – Aryan

Bad screen quality at inorbit mall PVR, hyderabad @InorbitMall screen 4( 11am, 28 March, Saturday). Lot of wrinkles and folds on the screen cloth spoiled the overall experience of watching the movie.@RanveerOfficial @_PVRCinemas

@spsharma2011 Namaskar! We regret that your experience was not up to the expected standard. Kindly share your concern with us at feedback@pvrinox.com so, our team can look into the matter and assist you further. – Aryan

@PVRSupport PVR plazzo vijaya mall chennai. Audi 1 fully smelling no cleaning.

@PritamBarai01 Namaskar! We regret that your experience was not up to the expected standard. Kindly share your concern with us at feedback@pvrinox.com, so our team can look into the matter and assist you further. – Aryan

Dear @_PVRCinemas @INOXMovies Booked via PVR app, selected Family Bundle (₹1107). Gift card payment option didn’t shownowhere in T&C mentioned bundles aren’t eligible, only “single transaction.” This lack of clarity is misleading. Expecting fair compensation for this oversight

@AnkitSo70239458 Namaskar! We regret that your experience was not up to the expected standard. Kindly share your concern with us at feedback@pvrinox.com, so our team can look into the matter and assist you further. – Aryan

@_PVRCinemas at pvr, Phoenix, Pune. Booked a show for 9am, at 9.19 still showing ads. Poor f&b service and rude staff. This is regular practise here. I did not buy a ticket to waste my time watching ads.

@Vishnugnair0007 Namaskar! We really appreciate your Enthusiasm for the Movie and would like to request you to kindly stay tuned to our App/ Website for any updates on the same. -Aryan

Is there any way to update me on the upcoming shows? So that I can watch it on IMAX? @_PVRCinemas @bookmyshow

@_PVRCinemas @bookmyshow So I wanted to watch Project Hail Mary in Priya IMAX and as it's gonna be my first ever experience I was looking forward to it but due to some unforeseen circumstances I couldn't book it this week and I cannot find any more shows for tomorrow.

@Dhron_viii Namaskar, This is not how we intend to serve you. We’re sorry to hear that your experience was not up to standards. It'd be appreciated if you could help us with your Contact (Phone number and E-mail ID) & Booking snapshot via DM, so that, we can look into it. -Aryan

Very poor experience at PVR Cinemas Ranip Transcube.Booked via BookMyShow (1:15 PM, Screen 5, P1–P6, Dhurandhar2:No walking space (frot) – safety risk.Congested seating (not disclosed)pvr Dirty area.Seats not reclining despite premium ticket @_PVRCinemas @INOXMovies @bookmyshow

@MehraMohit35411 Namaskar! We really appreciate your Enthusiasm for the Movie and would like to request you to kindly stay tuned to our App/ Website for any updates on the same. -Aryan

Hello @PVRSupport , it's an request from the cinema lovers of Jammu that project hail Mary should get a few screenings in the city. So far no shows for project hail Mary has been planned at PVR KC, Jammu. It would be wonderful if a few shows of project hail Mary could be shown.

@bugsbunny299999 Namaskar! We have forwarded your feedback to improve our services. We assure you that we are taking steps to ensure this issue does not occur again. Thank you for highlighting this to us, we are committed to improving your experience.-Aryan

@PVRSupport My mobile number:9059792016 email id: annibunny0209@gmail.com

Hey @_PVRCinemas I have watched Project Hail mary at PVR Lakeshore cinemas, Hyderabad 10:50PM show in Audi1 and the sound was pretty low and the side sub woofers weren't working. We could only here from the central system. I have already informed to the concern staff.

@mayb_tech Namaskar! We would like to inform you that we are working on your concern. Kindly allow us sometime we will update you shortly with the resolution.-Aryan

@_PVRCinemas @PicturesPVR @PVRINOX Used Privilege Plus vouchers for booking. Payment (vouchers) deducted but booking failed due to technical issue. Vouchers NOT restored even after 10+ days. This is NOT a bank refund issue — it’s voucher loss. Track ID: 388260096804857

@hogridergv Namaskar, This is not how we intend to serve you. We’re sorry to hear that your experience was not up to standards. It'd be appreciated if you could help us with your Contact (Phone number and E-mail ID) via DM, so that, we can look into it. -Aryan

Disappointed at INOX Megaplex Wakad. Dhurandhar (31 Mar, 9:15 AM, Audi 9, E13–E15, Order 2740826) – broken seats & no AC, extremely uncomfortable. @_PVRCinemas @INOXMovies @ajaybijli @sanjivkbijli #PVRINOX #CustomerComplaint

@sandyluvsuk Additionally, from a business perspective, some commercial advertisements & trailers are also screened. We sincerely appreciate your understanding and cooperation. Thanks! -Aryan (2/2)

2.30 show of Dhurandhar The revenge In PVR Xperia,Lodha palava,Dombivli,Its 2.46 and still Movie has not started..Ads and Ads.Its already 4 hours long movie and These people showing ads after Ads. @_PVRCinemas

@sandyluvsuk Namaskar, Please note that certain public awareness messages, government programs, and other mandatory slides provided by the censor board are required to be played during the beginning of the movie and during the interval.(1/2)

@psurana04 Namaskar! We regret that your experience was not up to the expected standard. Kindly share your concern with us at feedback@pvrinox.com, so our team can look into the matter and assist you further. – Aryan

@_PVRCinemas @PVRSupport It’s Been a While Since I Have Got My Privilege Points Updated and Most Importantly After the Latest Update of the app in iOS . I’m unable to use My Privilege Plus Coupons .. I have Tried multiple times . Please sort this out as soon as possible.

@KarthikHa02dj Namaskar! We regret that your experience was not up to the expected standard. Kindly share your concern with us at feedback@pvrinox.com, so our team can look into the matter and assist you further. – Aryan

@_PVRCinemas Chennai VR mall Anna nagar no air conditioners, Very hot , Manager not responding Unable sitting inside the movie hall screen number -3

@MaheshKuma71854 Namaskar, This isn't the kind of service we wish to provide. We would like to investigate the issue further. It will be a great help if you could help us with your Contact (Registered Phone Number and Email ID) and payment snapshot via DM, so that we can assist you further-Aryan

@_PVRCinemas I faced a major issue with my booking , I have made pa. Please resolve this ASAP.

@dhawalIsh Ticket prices already include GST, but GST is also applicable on the convenience fee as per government regulations. Thank you for your understanding. -Aryan (2/2)

Trying to book a ticket and the tickets that already include gst needs more taxes and fees and over those taxes and fees need to pay more gst what is happening here?? @_PVRCinemas

@dhawalIsh Namaskar! We would like to inform you that when you book tickets online through the app or website, a convenience fee is applied. This fee is charged by the platform for booking services and is subject to GST. (1/2)

@SandeepEss Additionally, from a business perspective, commercial advertisements & trailers are also screened. We sincerely appreciate your understanding and cooperation 🙏🏻. -Aryan (2/2)

@_PVRCinemas @PicturesPVR Mall of Jaipur — 7:45 PM show of Project Hail Mary started at 8:13 PM after excessive ads & trailers. 28 mins delay is unacceptable. Viewers pay for movies, not prolonged advertising. @jagograhakjago please take note. #CustomerExperience #ConsumerRights