PVR Support

@MedievalMan75 Namaskar, We regret that your experience was not up to the expected standard. Kindly share your concern with us at feedback@pvrinox.com so our team can look into the matter and assist you further.

@_PVRCinemas I was forced to pay twice for same purchase And still haven’t got refund of my UPI payment Pls help

@janibhavik22 Additionally, from a business perspective, commercial advertisements & trailers are also screened. We sincerely appreciate your understanding and cooperation.-Rajul (2/2)

@_PVRCinemas very poor experience whenever we come to watch movie at PVR at any location in Ahmedabad. Never get movie stars on time and minimum 15-20 minutes advertisement going on for which we have not paid any amount. Need to change this approach and start movie on time.

@janibhavik22 Namaskar, Please note that certain public awareness messages, government programs, and other mandatory slides provided by the censor board are required to be played during the beginning of the movie and during the interval. (1/2)

@nikunjprk2305 Namaskar, This is not how we intend to serve you. We’re sorry to hear that your experience was not up to standards. It'd be appreciated if you could help us with your Contact (Phone number and E-mail ID) & Booking Snapshot via DM, so that, we can look into it. -Rajul

@_PVRCinemas you'll should discontinue the service at PVR Luxe Phoenix Palladium...No value for money served !! Its absolutely weird when a Frsh Lime soda takes half an hour to be served !! & remove the Buzzers at seats, which is absolutely useless, which is never answered to !!

@RealSinghsays Namaskar, This is not how we intend to serve you. We’re sorry to hear that your experience was not up to standards. It'd be appreciated if you could help us with your Contact (Phone number and E-mail ID) & Booking Snapshot via DM, so that, we can look into it. -Rajul

Order #8069909242 delayed over an hour bcoz @_PVRCinemas Café couldn’t prepare food on time. If you can’t handle delivery orders efficiently, don’t list on Zomato and waste both mine and delivery partner’s time. In food delivery, time is the service. @zomato

@AdityaG2010 Namaskar, This is not how we intend to serve you. We’re sorry to hear that your experience was not up to standards. It'd be appreciated if you could help us with your Contact (Phone number and E-mail ID) & Booking Snapshot via DM, so that, we can look into it. -Rajul

@_PVRCinemas @INOXMovies watching a movie now in cinema code 8010 vega mall Siliguri. The projection is even worse than a single screen theatre. As per your manage Mr Mithun Chakraborty, he says that’s the best we can get. Why am I paying full ticket when the experience is such?

@vivmechster Additionally, from a business perspective, commercial advertisements & trailers are also screened. We sincerely appreciate your understanding and cooperation.-Rajul (2/2)

@_PVRCinemas spoils the movie watching experience by showing ads for 20 minutes. 😡

@vivmechster Namaskar, Please note that certain public awareness messages, government programs, and other mandatory slides provided by the censor board are required to be played during the beginning of the movie and during the interval.(1/2)

@aditiraval Namaskar, We sincerely apologize for your experience. It has been shared with the relevant department for review. Thank you for your feedback and look forward to providing you with a better visit in the future. -Rajul

As a regular and loyal customer of PVR Acropolis Ahmedabad, I’m sharing this based on my observations over the past 2 years. 1) The AC in most of the large screens is not working effectively. Many Gujarati film premieres happen here, but I often avoid attending because of this. It really impacts the viewing experience and may push audiences towards other cinemas. 2) The female washrooms need urgent repair and better maintenance. The current condition is not in line with the otherwise good experience the cinema offers. Requesting @_PVRCinemas @INOXMovies to kindly take this as constructive feedback from a loyal patron. We genuinely like Acropolis cinema🙏🏻please don’t let these issues force us to choose another theatre. #Ahmedabad #CustomerExperience

@AbhnanYada23029 Namaskar! We sincerely apologize that your experience was not up to standards. To investigate this immediately, please DM us your Phone number, Email ID, Booking Snapshot, and Cinema Name. -Rajul

Wtf happening in @_PVRCinemas ,KOTA show time was 4:00 pm and it’s already 4:40 pm and screen is like this only 😬

@kripalamanna Namaskar! We sincerely apologize your experience was not up to PVR standards. We have shared strong feedback with the relevant department and assure you that we are committed to improving your experience and preventing future recurrence. Thank you. -Rajul

@Tommy_shelby451 @_PVRCinemas See my last post

You may charge what you do, @_PVRCinemas Nexus Koramangala—but at least ensure the soda is crisp and chilled, and the popcorn fresh, warm, and crunchy. When you charge top dollar, shouldn’t customers expect top quality?

@dr_ankushagar Namaskar, We would like to inform you that as per the new “X” (formerly Twitter) guidelines, you are required to follow our official page in order to enable Direct Messages. Kindly follow our page so that we can connect with you and assist you further. Thanks! -Rajul

@PVRSupport I am unable to DM you. My email ID is ankushtayal95@gmail.com

@_PVRCinemas watching raja shivaji in audi 7 at pvr palazzo. Worst speakers in your theatre. It's ruining the entire viewing experience. The music is heard well but the wordings are distorted.

@VibeshNambiar Namaskar, We would like to inform you that as per the new “X” (formerly Twitter) guidelines, you are required to follow our official page in order to enable Direct Messages. Kindly follow our page so that we can connect with you and assist you further. Thanks -Rajul

@PVRSupport I am unable to DM you. Plesse find book screenshot and my email id : vibeshkv@gmail.com

3:30PM KARA show, PVR VR Mall Chennai: No AC → We confront staff → They cancel film after 1st half. @_PVRCinemas you took our money & gave us sweat + half a movie. This is exactly why monopolies are bad for customers. #PVR #Chennai

@Vishal_Lonari Namaskar, This is not how we intend to serve you. We’re sorry to hear that your experience was not up to standards. It'd be appreciated if you could help us with your Contact (Phone number and E-mail ID) & Booking Snapshot via DM, so that, we can look into it. -Rajul

@_PVRCinemas @bookmyshow my refund is not yet received. kindly help me with this.

@StrodK3160 Namaskar, We would like to inform you that as per the regulations, movies rated 'A' are strictly for audiences aged 18 and above. Unfortunately, teenagers below 18 cannot be allowed even if accompanied by an adult. Please carry a valid ID proof for entry. Thanks

@_PVRCinemas What is the rating for the movie? Can I take my nephew to this ?

Decades. Battles. Legends. ⚔️ The ultimate timeline of Mortal Kombat 🐉 #MortalKombat2 releasing at PVR INOX on May 8! . . . #KarlUrban #AdelineRudolph #JessicaMcNamee #MartynFord #LewisTan Credits: Warner Bros. India & WaterTower Music All rights to the images and content belong to their respective owners

@Shiwaah_sharma Namaskar, This is not how we intend to serve you. We’re sorry to hear that your experience was not up to standards. It'd be appreciated if you could help us with your Contact (Phone number and E-mail ID) & Booking Snapshot via DM, so that, we can look into it. -Rajul

Denied entry at PVR INOX, DB Mall Gwalior! Counter staff refused to sell a ₹220 ticket for "Michel" unless I paid for a "mandatory" ₹150 food voucher. Forcing F&B is a Restrictive Trade Practice under Consumer Protection Act. Fix this! @_PVRCinemas @jagograhakjago @INOXMovies

@toxicraghu94 Namaskar, This is not how we intend to serve you. We’re sorry to hear that your experience was not up to standards. It'd be appreciated if you could help us with your Contact (Phone number and E-mail ID) & Booking snapshot via DM, so that, we can look into it. -Rajul

PVR Aura, Whitefield screen 3, seats, no. E10; 11 seats are not good; already torn apart. It was very uncomfortable to sit… Please check and correct it. @_PVRCinemas @PicturesPVR #PVRcinemas

@rahool360 Additionally, from a business perspective, commercial advertisements & trailers are also screened. We sincerely appreciate your understanding and cooperation.-Rajul (2/2)

It is 22 minutes movie hasn't started @_PVRCinemas 😬😬

@rahool360 Namaskar, Please note that certain public awareness messages, government programs, and other mandatory slides provided by the censor board are required to be played during the beginning of the movie and during the interval.(1/2)

@hardiknow Additionally, from a business perspective, commercial advertisements & trailers are also screened. We sincerely appreciate your understanding and cooperation.-Rajul (2/2)

@_PVRCinemas I fail to understand how a 9pm show doesn’t start at 9! 9.20 and no sign of the movie starting. Pathetic. No wonder movie and theatres are dying @bookmyshow fix this before someone sues you! Need a refund