PW Support

@devishkakkar We have forwarded your concern to the relevant team. They will connect with you soon.

@PWSMSupport 9999245031

@physics__wallah, I mistakenly bought Uday Infinity Pro instead of Arjuna NEET 2.0. My request for a batch switch was declined as the window closed.This error will ruin my entire NEET preparation year. Please consider my case exceptionally & help!(11700 inr loss) 😭 PH-999945031

@SandipBhowmik90 Hi Sandip, we understand your concern. Please share your registered number via DM on which you are receiving the calls, so that we can forward it to the concerned team for further assistance.

@PhysicswallahAP What do you take people for? You are the real scammers here. I called just once three months ago to get some information, and ever since then, I’ve been receiving calls 1–2 times every single day. Do you people have absolutely no sense of shame? @DoT_India @TRAI

@NitinThaku_85 Hi Nitin, we understand your concern. As mentioned in the batch description, refunds are not applicable. Please share your number so we can arrange a call for better assistance.

@PhysicswallahAP Respected Alakh Sir @PhysicswallahAP & @PhysicsWallahQA,maine kal(26 May)ko Mission NDA batch liya tha.Par batch lene ke baad mujhe pata chala ki meri NDA ki AGE LIMIT NIKAL GAYI HAI Ab is batch se mujhe koi fayda nhi please is galti or majboori ko samajh kar mera refund karwa di

Himmat mat harna bachon, Mehnat Kabhi bekaar nhi jaati❤️ Students were waiting for clarity, and now 21st June the re-exam has finally announced We deserve a fair, transparent, and stress free examination process. I hope computer based test will ensure justice for every sincere aspirant who prepared day and night with honesty. Jai Hind

@A1Baruah Hi Arnab, we are glad that your issue has been resolved. If you have any additional feedback or questions, please feel free to reach out via DM, we are here to help. Keep learning!

thank you @PWSMSupport received the package ✅

@BeerannaN Hi, we understand your concern & regret the experience. We have escalated the matter to the concerned department for review. We'll get back to you with an update.

UPDATE: Just called your support (7290071259). The executive bluntly refused to redispatch my books and cut my call without hesitation! This is a bundled ₹14k course package, not a separate book order. Is this how you treat paying students? Resolve this! @PhysicsWallahAP

@PhysicsWallahAP @AlakhPandey_PW Urgent help! My GATE books (Order ID: PW4ZYMCG196X/001) were returned to origin after delivery failed. It's integrated with my 14k course, so no refund is possible. Email support is stuck in an automated loop. Please redispatch Reg No: 6361801250

@Aishwaryspeaks We have escalated your issue to the concerned team. Once they review it and provide an update or resolution, we will assist you accordingly. We truly appreciate your patience!

@PWSMSupport Please check your inbox nd update me

Received a defective book in Prarambh 2.0 2028 batch from @PhysicswallahAP Economy cover but Polity content inside. Support denied replacement due to “7-day policy.” Mistake was from your side too, so who is accountable for this?

@prateek51893458 Hi Prateek, we request that you share the registered mobile number and video of the issue via DM so we can assist you accordingly.

@physics__wallah Extremely disappointed with PW support services. Reported the 1-to-1 mentorship “Invalid URL” issue over 15 times, yet no resolution or meaningful response from the support team. Completely unprofessional and frustrating experience.

@VineetP38175424 Hi Vineet, we understand. Although the registration fee is non-refundable, please share your center details via DM. Our team will then get in touch to discuss the policies and provide further guidance.

@PWSMSupport 9305531703

Maine pw me 10000 rupaye jama kiya .pw bacche ke admission ke liye Baad me pata chala ki age ki fees jama karne ke liye Lon karana padega.mane bola hum nahi admission lenge .app 10000 rupaye wapas kar de .wo bole token money h wapas nahi hoga.@PhysicswallahAP

@BADLAPUR_11 Hi, we’re sorry for the inconvenience you’re facing. Kindly share your registered mobile number via DM so our team can check your request and assist you with the batch change at the earliest.

@physics__wallah I mistakenly purchased wrong batch and needed to change batch urgent 🙏🙏🙏 plz help even after raising ticket I got no help

@ratnesh1646 Hi Ratnesh, we are unable to fetch any purchase details with the shared number. Kindly share your registered mobile number and order ID via DM so our team can check the details and assist you accordingly.

@PWSMSupport 9924337315 call me on this

@PhysicswallahAP Registered my son in CA Sampurna Infinity Pro Batch on 11.04.2026 for CA Foundation Sep-26 attempt, but till date (26.05.26) books & flash cards not received and many live classes are being cancelled regularly. This kind of negligence is completely unacceptable.

@ratnesh1646 Hi Ratnesh, we have escalated your issue to the respective team, and we will get back to you shortly with an update. Please remove your personal details from the post to prevent any misuse. For further assistance, kindly connect with us via DM.

@TanitaDas Hi Tanita, we appreciate your interest. Please share your number via DM so that our academic counselor can get in touch with you with the course details.

@physics__wallah @PhysicswallahAP I have enquired twice in the portal for digital marketing course and am waiting for the team to call me for details but I have not got a single call or email .I was expecting prompt service but was wrong .

@Harshaljam12 Hi, we truly understand your concern. We are actively working on the issue & will get back to you with an update at the earliest.

@PhysicswallahAP @PWSMSupport Student concerns deserve answers. When counselling expectations, communication and final experience don't match, trust breaks. Still seeking fair resolution and accountability. Hoping student voices are heard, not ignored. #PWSkills #StudentConcern

@DpzMental Hi Aatif, we understand your concern. Please share your registered number or order ID via DM so that we can investigate the matter & assist you further.

Help me @physics__wallah @PhysicswallahAP @delhivery @help_delhivery . @PWPrateek

@SaurabhKum95108 Hi Saurabh, we regret the experience you had with us. We have escalated the matter to the concerned department & will get back to you with an update at the earliest.

@PWSMSupport @PhysicswallahAP @jagograhakjago @ConsumerReports Dear Team, My issue not resolved as per Ticket no. 1125108. How much days is require for it. More than 15 days passed but not resolve.

@physics__wallah @PhysicswallahAP Dear Sir, Ticket No. from PW: 1125108 Due to a technical issue, I submitted the fees twice. I already raised a complaint with Customer Support, but I have neither received a refund nor any response Plz look into this matter & resolve my issue.

@VidyarthiBudhi Hi, we understand your concern. Please share your number via DM so that we can assist you in line with our policies.

@physics__wallah Sir, hum PW Pathshala Ayodhya ka JEE aspirant hai. Hamare centre par self-study room sirf Batch Prime walo ko diya jata hai. SST par 3 baar ticket raise kiya par koi response nahi aaya. Help us Sir ! @PhysicswallahAP #PWSupport #PWPathsala #physicswallah

@jayprak04963855 Hi, we understand your concern. As stated in batch description, refund is not possible. However, we will arrange a call for better understanding. Please share your number via DM so that we can escalate & get back to you.

@PhysicswallahAP Sir please aap ek request hai Mai Shravan Kumar aap ka CLAT POWER BATCH 2.O liye jish ka ham ko language samjh nahi aa raha hai esh liye please sir mera refund kar dete to achha hota mera papa ka 2 month ka payment hai aap ka to 5 mint ka hai please sir refund kar dijiye agar

@kirito123_123 Hi Dhruv, we understand your concern. As per the policy, registration fees in non refundable. If you have any other issue, feel free to share your number via DM.